Customer Analyst Jobs with Hybrid/Remote/WFH Options

Customer Analyst
UK > Work from Home

The median Customer Analyst salary for remote or hybrid work is £25,020 per year, according to job vacancies posted during the 6 months leading to 7 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
7 May 2025
Same period 2024 Same period 2023
Rank 411 570 384
Rank change year-on-year +159 -186 +403
Permanent jobs requiring a Customer Analyst 21 13 306
As % of all permanent jobs with a WFH option 0.13% 0.038% 0.72%
As % of the Job Titles category 0.14% 0.040% 0.75%
Number of salaries quoted 5 12 28
10th Percentile - £23,725 -
25th Percentile - £28,938 £34,723
Median annual salary (50th Percentile) £25,020 £44,000 £47,500
Median % change year-on-year -43.14% -7.37% +18.75%
75th Percentile - £60,000 £57,608
90th Percentile £26,808 - £57,931
UK median annual salary £25,020 £38,500 £47,500
% change year-on-year -35.01% -18.95% +18.75%

All Permanent IT Job Vacancies
Work from Home

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies with WFH or hybrid options. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Work from Home with a recognized job title 14,908 32,504 40,687
% of permanent jobs with a recognized job title 90.86% 96.00% 96.01%
Number of salaries quoted 9,956 24,955 28,926
10th Percentile £30,000 £33,005 £36,679
25th Percentile £43,500 £42,500 £47,447
Median annual salary (50th Percentile) £60,000 £56,000 £62,500
Median % change year-on-year +7.14% -10.40% +4.17%
75th Percentile £77,500 £75,000 £81,250
90th Percentile £100,000 £93,250 £100,000
UK median annual salary £57,500 £52,550 £60,000
% change year-on-year +9.42% -12.42% -

Customer Analyst
Trend for Jobs with a WFH Option

Job vacancies with remote working options which featured Customer Analyst in the job title as a proportion of all IT jobs advertised.

Customer Analyst trend for jobs with Hybrid/Remote/WFH options

Customer Analyst
Salary Trend for Jobs with a WFH Option

3-month moving average salary quoted in job vacancies with remote working options citing Customer Analyst.

Customer Analyst salary trend for jobs with a WFH option

Customer Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities in Job Vacancies with WFH Options

For the 6 months to 7 May 2025, Customer Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent jobs with hybrid or remote work options featuring Customer Analyst in the job title.

1 19 (90.48%) Customer Service
2 17 (80.95%) Social Skills
3 11 (52.38%) Finance
4 10 (47.62%) Banking
5 9 (42.86%) Coaching
6 7 (33.33%) Organisational Skills
7 6 (28.57%) Anti-Money Laundering
8 5 (23.81%) Microsoft Excel
9 4 (19.05%) Microsoft
9 4 (19.05%) Microsoft Office
9 4 (19.05%) Retail
9 4 (19.05%) Analytical Skills
9 4 (19.05%) Microsoft PowerPoint
10 3 (14.29%) SQL
11 2 (9.52%) Due Diligence
11 2 (9.52%) Management Information System
11 2 (9.52%) T-SQL
11 2 (9.52%) Oracle
11 2 (9.52%) SQL Server
11 2 (9.52%) Unix
11 2 (9.52%) Linux
11 2 (9.52%) Release Management
12 1 (4.76%) Data Migration
12 1 (4.76%) Data Entry
12 1 (4.76%) Continuous Improvement
12 1 (4.76%) Ticket Management
12 1 (4.76%) Migration
12 1 (4.76%) SAP
12 1 (4.76%) Salesforce
12 1 (4.76%) Business Intelligence

Customer Analyst Skill Set
Co-occurring Skills and Capabilities with WFH Options by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 5 (23.81%) Microsoft Excel
2 4 (19.05%) Microsoft Office
2 4 (19.05%) Microsoft PowerPoint
Cloud Services
1 1 (4.76%) Power Platform
Database & Business Intelligence
1 2 (9.52%) SQL Server
2 1 (4.76%) Power BI
General
1 17 (80.95%) Social Skills
2 11 (52.38%) Finance
3 10 (47.62%) Banking
4 7 (33.33%) Organisational Skills
5 4 (19.05%) Analytical Skills
5 4 (19.05%) Retail
Miscellaneous
1 2 (9.52%) Management Information System
Operating Systems
1 2 (9.52%) Linux
1 2 (9.52%) Unix
Processes & Methodologies
1 19 (90.48%) Customer Service
2 9 (42.86%) Coaching
3 6 (28.57%) Anti-Money Laundering
4 2 (9.52%) Due Diligence
4 2 (9.52%) Release Management
5 1 (4.76%) Business Intelligence
5 1 (4.76%) Collaborative Working
5 1 (4.76%) Continuous Improvement
5 1 (4.76%) Data Entry
5 1 (4.76%) Data Migration
5 1 (4.76%) Migration
5 1 (4.76%) Ticket Management
Programming Languages
1 3 (14.29%) SQL
2 2 (9.52%) T-SQL
Vendors
1 4 (19.05%) Microsoft
2 2 (9.52%) Oracle
3 1 (4.76%) Salesforce
3 1 (4.76%) SAP