2 Head of Customer Experience Jobs with Hybrid or WFH Options

Role: Head of Customer Experience (CX) with UX Responsibilities Client: Financial services Type of role: Permanent Location: London - Hybrid Salary: up to £200k total comp Position Summary Reporting to the Chief Product Officer, the Head of CX is … a senior role tasked with leading the company's customer experience strategy, while also playing a crucial role in the user experience design process (UX). The ideal candidate will be a strategic thinker with extensive experience in SaaS, web UI technologies, and direct customer engagement throughout the product design lifecycle. Experience in the financial sector and familiarity with Product Led Growth (PLG) strategies will be highly valued. Key Responsibilities Develop and execute a comprehensive CX strategy that includes significant UX design responsibilities, ensuring a seamless, engaging user interface and overall customer more »

Acquired Talent are proud to be supporting one of Europe's fastest growing FinTech's and a leader in Payments. With an established client base in the UK and Europe, our client is going through a rapid period of growth and product transformation. With over $XXXm … will be responsible for designing and building products that interact with the client including front end portals, Onboarding, Public API's, SDK's, portals, customer facing websites/dashboards to name a few. Successful candidates will poses; 3+ years leading Payments products at Head or Director level … Experience in building B2B, Client Facing products (UX/UI), ideally within FinTech Experience driving product development and innovation within a scale-up environment Have experience of working closely with Engineering and establishing effective processes Have grown and led high preforming teams of more »