Coalville, Leicestershire, United Kingdom Hybrid / WFH Options
Hays Technology
aligns with business goals and supports the evolving needs of tenants and staff within this organisation. Principal duties and responsibilities: Assess current IT systems and infrastructure used in social housing, including housingmanagement systems, tenant portals, and mobile solutions. Conduct gap analysis to identify areas for improvement, optimisation, or replacement in line with organisational goals. Evaluate new … technology solutions that can improve operational efficiency, data management, and tenant services. Work with key stakeholders, including Housing Officers, Property Managers, Finance, and ICT, to gather and document technology requirements. Translate business needs into functional specifications, ensuring that technical solutions are aligned with housing operations and tenant needs. Develop detailed documentation for system integrations, upgrades, or new … technology implementations. Working with the team to ensure smooth integration of housingmanagement systems, mobile workforce solutions, and other digital tools. Provide recommendations for optimising existing systems to improve data accuracy, reporting capabilities, and user experience. Evaluate and manage relationships with external technology vendors and service providers, ensuring that their solutions align with the organisation's needs. Act More ❯
Coalville, Leicestershire, United Kingdom Hybrid / WFH Options
Hays Technology
to join their Technology team on a permanent basis. The successful candidate will focus on transforming data into actionable insights that drive decision-making. You will analyse data on housing operations, tenant engagement, and asset performance to support strategic initiatives and improve services. You will also use your analytical expertise to identify trends, risks, and opportunities, ensuring housing … services are efficient, tenant-focused, and sustainable. Principal duties and responsibilities: Perform statistical analysis, data mining and retrieval processes on a large amount of data, to identify trends, create management dashboards providing in depth insights with a focus on identifying trends. Have a good understanding of the core data returns being proactive in discussing any potential issues with Data … related dashboards; support and comply with change control working practices within ICT & Digital Services. Integrate and mashup distinctive data sets, pulling data from multiple, disparate sources to provide the management team with an at-a-glance view of the business. Create and maintain SQL functions, procedures and reports along with supporting the SQL data views and core record systems More ❯
engagement. Flexible hybrid working with excellent benefits and support. About Our Client The organisation is a well-established not-for-profit entity known for its focus on providing quality housing solutions. Operating as a medium-sized organisation, it has a strong presence in London and is committed to making a positive impact through its housing services. Job Description … Lead and manage housing operations, ensuring compliance with relevant policies and regulations. Oversee property management, including maintenance, tenancy agreements, and resident satisfaction. Collaborate with internal teams to implement strategic housing initiatives. Monitor budgets and financial performance related to housing services. Resolve escalated issues or complaints from residents effectively and professionally. Ensure the organisation remains compliant with … maintain relationships with external stakeholders, including contractors and local authorities. Provide leadership and guidance to team members, fostering a culture of excellence and accountability. The Successful Applicant A successful Housing Services Manager should have: Proven experience in property or housingmanagement within the not-for-profit sector. Experienced in resident engagement (essential) Experience in income managementMore ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Nigel Frank International
real-world impact? We're looking for a D365 CE Functional Consultant with strong Microsoft Dynamics 365 Customer Engagement experience to join our innovative digital transformation team supporting the housing sector. In this fully remote role, you'll help shape how housing associations use Microsoft Dynamics to streamline operations, enhance tenant services, and meet regulatory requirements. Acting as … a difference in people's lives. Key Responsibilities Lead discovery workshops and stakeholder sessions to gather, analyse, and document business requirements. Configure and customise Dynamics 365 CE to meet housing-specific needs such as case management, repairs, tenancy and customer services. Translate business needs into detailed functional specifications and collaborate closely with technical teams. Support data migration, system … documentation, best practice guidance, and system governance frameworks. Provide post-implementation support and help drive continuous system improvements. Stay informed on D365 CE developments and trends within the social housing sector. Skills & Experience Proven experience as a Functional Consultant delivering Microsoft Dynamics 365 CE/CRM implementations. Experience working within housing, public sector, or similarly regulated environments is More ❯
Coalville, Leicestershire, United Kingdom Hybrid / WFH Options
Hays Technology
cost-effective, and tenant-focused service delivery. You will work closely with teams across the organisation to streamline workflows, integrate digital solutions, and support the continuous improvement of all housing operations. Principal duties and responsibilities: Conduct in-depth analysis of existing business processes including tenant services, repairs, asset management, and customer support. Create process maps (As-Is and … and improve service quality. Support the implementation of Lean or Six Sigma methodologies to eliminate waste and drive continuous improvement. Ensure changes align with regulatory standards (such as the Housing Act, Rent Standard, Decent Homes Standard, etc.). Collaborate with internal teams (Housing Officers, Property Managers, ICT, Finance, etc.) to ensure a thorough understanding of their challenges and … of process improvement projects, ensuring they are delivered on time and within budget. Work closely with ICT to integrate digital tools and technology solutions that improve operational efficiency (e.g., housingmanagement systems, mobile workforce solutions). In order to apply, you must have the following skills and experience: Professional certifications such as Lean Six Sigma Green/Black More ❯