16 of 16 Remote IT Support Analyst Jobs

IT Support Analyst As part of continuing business growth, an IT Support Analyst, is required to join one of the region's most successful accountancy firms. The successful IT Support Analyst will be the 1st line of support on a … busy helpdesk, dealing with IT issues. Following a successful probation, you will be able to work from home up to 2 days a week. The Role The IT Support Analyst, will join the IT team of a growing top 40 accountancy firm with offices in … central and southern England, as they seek to provide an exceptional support service to c.500 users. The IT Support Analyst will be responsible for picking up helpdesk queries and investigating their resolution, or passing on to the 2nd line where appropriate. Benefits Up to 30 days More ❯

Have you recently been working in Customer Services, OR, Customer Support? Do you thrive in delivering an excellent Customer Services? Then this role is for you - as a 1st line IT Support Analyst. We can offer you: A starting salary of £23,700 + overtime You will … be able to build your IT career in a strong team, committed to being "customer centric" Enhance your IT skills But - You must be a good communicator with reasonable IT skills My client supplies EPoS and Patient Medication Record (PMR) Prescription and dispensing systems in the independent … work. You will be joining a company that offers training and a genuine career path with an additional benefits package. As the 1st Line IT Support Analyst you will: Be the main contact via telephone to support and assist pharmacy dispensers with IT problem resolution. More ❯

collaboration, and passion, and we invite you to embark on this exciting journey with us. About the Role We are seeking a hands-on IT Support Analyst to join our IT team and assist with the support of our staff's IT requirements, as … well as our internal IT and collaboration systems. We are a growing UK-based multi-site leading-edge technology company, with largely cloud-based IT systems supporting three UK offices as well as hybrid and permanent remote-working staff. As a Company who are heavy users of SaaS … ideal for someone who is looking to grow their skillset in these fields and their career in IT. This role reports to the Senior IT Engineer(s) and is based in our Birmingham office. As an IT Support Analyst, you will: Work with the other members More ❯

fast-paced environment? Equation Recruitment is proud to be recruiting on behalf of a dynamic and growing financial services provider for a brand-new IT Support Analyst position based in Milton Keynes . This is your chance to be part of a supportive, high-energy team making … real impact in the world of specialist lending. The Opportunity This is more than just a helpdesk role. You'll be: Managing and resolving IT support tickets for a team of 65 users Troubleshooting issues within bespoke internal systems used by brokers Supporting small-scale projects and IT process improvements Liaising with an outsourced IT provider to ensure seamless resolution of complex queries Driving efficiency and proactively escalating aged tickets Location & Working Hours Hybrid working: Mondays and Thursdays from the Milton Keynes office; the rest remote Full-time: Monday to Friday, 9am to 5pm Benefits Bonus More ❯

IT Support Analyst – Insurance Sector | EC3 | £30–35K + Excellent Bonus Hybrid Working – 4 Days in Office, Fridays from Home We’re excited to be hiring an IT Support Analyst for a dynamic and fast-growing insurance firm based in the heart of EC3. … This is a fantastic opportunity for someone looking to build their IT career within a supportive team and gain exposure to cloud-based projects and modern tech platforms. You’ll be joining a close-knit IT team, working directly with the IT Manager to provide day-to … day support across the business. The role offers variety, responsibility, and real scope for learning and development – particularly around data reporting, SQL, and cloud technologies (training provided where needed). 🌟 What You’ll Be Doing: Providing first-line technical support across the business Maintaining excellent customer service and More ❯

IT Support Analyst – Insurance Sector | EC3 | £30–35K + Excellent Bonus Hybrid Working – 4 Days in Office, Fridays from Home We’re excited to be hiring an IT Support Analyst for a dynamic and fast-growing insurance firm based in the heart of EC3. … This is a fantastic opportunity for someone looking to build their IT career within a supportive team and gain exposure to cloud-based projects and modern tech platforms. You’ll be joining a close-knit IT team, working directly with the IT Manager to provide day-to … day support across the business. The role offers variety, responsibility, and real scope for learning and development – particularly around data reporting, SQL, and cloud technologies (training provided where needed). 🌟 What You’ll Be Doing: Providing first-line technical support across the business Maintaining excellent customer service and More ❯

to work and can thrive in an inclusive and safe space. The Role We are excited to offer an excellent opportunity for a talented IT Support Analyst who is passionate about IT and technology, with a strong customer-focused approach. This role involves providing both remote … and deskside technical support for the firm. As a business-facing position, you will primarily provide 1st and 2nd line support for all IT-related requests and issues within the Service Desk team. Your responsibilities will include logging incidents, troubleshooting software and hardware issues, and managing them … further develop your skills and work in a dynamic environment. Key Responsibilities Be the first point of contact to provide 1st, 2nd line technical support for the Service Desk Provide cover to the business from 08:00 – 18:00 on a shift basis Accurately record all details of calls More ❯

to work and can thrive in an inclusive and safe space. The Role We are excited to offer an excellent opportunity for a talented IT Support Analyst who is passionate about IT and technology, with a strong customer-focused approach. This role involves providing both remote … and deskside technical support for the firm. As a business-facing position, you will primarily provide 1st and 2nd line support for all IT-related requests and issues within the Service Desk team. Your responsibilities will include logging incidents, troubleshooting software and hardware issues, and managing them … further develop your skills and work in a dynamic environment. Key Responsibilities Be the first point of contact to provide 1st, 2nd line technical support for the Service Desk Provide cover to the business from 08:00 – 18:00 on a shift basis Accurately record all details of calls More ❯

Are you passionate about technology and problem-solving? Do you thrive in a dynamic and collaborative environment? We’re looking for a dedicated IT Support Analyst to join our team and contribute to the smooth operation of our IT infrastructure across the UK, EU, and US. … ll work from home while also collaborating on-site at our Sheffield office 2/3 day per week. You’ll bring knowledge in IT service desk operations, Windows and Mac desktops, network infrastructure, telecoms, and Microsoft 365, supporting all areas of the business to ensure everything runs seamlessly. … with passionate colleagues in a global environment. Enjoy opportunities for personal growth and career development. What You’ll Do: Provide 1st and 2nd line IT support to staff across the UK, EU, and US. Troubleshoot and support systems like Windows 10/11, macOS, Microsoft 365, and More ❯

Vacancy: Service Support Analyst Location: Royston , UK . Job Family: Infrastructure and Operations GG 07 Johnson Matthey, a FTSE 250 organisation , is a global leader in sustainable technologies specialising in catalysis, precious metal products, chemicals, and process technology. With operations in over 30 countries, we employ more than … people give us competitive advantage and will ensure our success for years to come. You can be part of that success story. As an IT Support Analyst, you will be responsible for ensuring that the JMIT infrastructure and JMIT-managed end-user devices across various sites operate … at optimal standards. Your role will involve providing on-site support for incidents and requests, assisting with global and regional project implementations, and ensuring that local infrastructure aligns with business expectations (SLA) while adhering to global JMIT policies. We are looking for a confident, articulate, and enthusiastic individual who More ❯

Your new company Hays Recruitment are working closely with an organisation in York to recruit an IT Support Analyst/Trainer to help new starters during the onboarding stage and provide IT Support. This role requires travel within North and East Yorkshire, so the successful candidate … must have access to their own vehicle. Your new role IT Support/Trainer Permanent York Travel across sites £32,000 to £36,000 (Dependent on Experience) What you'll need to succeed Experience delivering training and/or onboarding in a professional services environment Strong understanding of … in return 26 days holiday plus bank holidays with the potential to increase up to 29 days on qualifying length of service Flexitime scheme, support varied working patterns (condensed hours, part-time hours) and offer working from home/working from different offices where possible Extra day off for More ❯

Technical Support Engineer/IT Service Desk Analyst who has solid experience with root cause analysis, data centre architecture, network and application management protocols, network administration and troubleshooting, Windows Server OS, SQL, IIS and Exchange Server is required for a leading IT management solutions provider based … and 2 Days per Week from Home) JOB TYPE: Full-Time, Permanent JOB OVERVIEW We have a fantastic new job opportunity for a Technical Support Engineer/IT Service Desk Analyst who has solid experience with root cause analysis, data centre architecture, network and application management protocols … network administration and troubleshooting, Windows Server OS, SQL, IIS and Exchange Server. Working as a Technical Support Engineer/IT Service Desk Analyst you will join the team to manage support cases, troubleshoot issues, and host remote sessions. As the Technical Support Engineer/IT More ❯

Service Desk Analyst - Derbyshire Exciting opportunity for someone who is looking to expand their existing experience within a service desk environment that promotes internally. £25,000 - £26,000 salary (negotiable), on site in Derbyshire Shift Patterns (6am-2pm, 9am-5pm, 11am-7pm (work remotely)) - The ability to drive and … call for the companies users when having technical issues, this requires you to have an understanding of Windows OS, O365, Active Directory and other IT Support queries relating to Hardware and Software. The client uses a bespoke system that they will bring you up to speed on so … a willingness to learn quickly is essential. What you need. Experience of a Service Desk environment. Good skills with IT support in general. Windows OS Active Directory O365 (preferred) A solid understanding of network and network troubleshooting (preferred) Good communication skills. Be able to get to site. Right More ❯

Job Description IT Applications and Infrastructure Support Analyst Our Client a bank based in Central London is looking to recruit a seasoned professional with at least 5 to 10 years hands-on expertise at 2 nd and 3 rd level support. 1st and 2nd Line Troubleshooting/… Root-Cause Analysis, Documentation write ups for Knowledge Base Articles Be an integral part of the Support team in supporting and delivering all aspect of services and full range of client support including, but not limited to: Workstation Imaging, Hardware Configurations, Deployment of Software and Hardware, AD Management … Navigator) and general overall efficiency to deliver the best service we can to our Users. Be the face and central point of all incoming IT queries and issues, with following ITIL best practice to ensure we always deliver high-standards of operations Liaise with colleagues in London and external More ❯

Life on the team Due to a brand-new client win, we are seeking a number of qualified and customer focussed Support Analysts. Ideally you should already hold Security (SC Clearance) or the willingness and ability to undertake. The First Line Analysts will be working in the Service Desk … Support team supporting the contract between Mon-Fri covering 7.00am 7.00pm on a soft shift pattern (37.5 hour working week). These opportunities are key in assisting with the transition and on-boarding of a new customer account with a view to continue into BAU once the service goes … live. The analyst will understand and manage the technical aspects of service delivery to the standards and procedures agreed with Computacenters customers, including problem investigation, support documentation and technical coaching. What youll do Incident/Request Management 80% Manage incidents routed from First Level analysts and resolve within More ❯

Your new company This is an exciting opportunity to join the Applications and Systems Support team at a local governing body and provide essential cover to the team during a systems upgrade project. There are two vacancies available in the team with an initial contract length running for … months. Your new role As the successful candidate, your responsibilities will include: Develop and Enhance Support Services: Continuously improve a secure, efficient, and effective business application support service by leveraging current best practices and guidance to ensure uninterrupted access and reliable assistance. Optimise Reporting and Data Quality: Establish … confidentiality, integrity, and availability. Drive Change Control and System Integrity: Develop and enforce robust testing and release management processes while maintaining comprehensive documentation of support, system administration, and change control procedures to protect business continuity. Coordinate Projects and Third-Party Engagements: Serve as a business application specialist by supporting More ❯