IT Support Analyst Jobs in the UK excluding London

1 to 25 of 182 IT Support Analyst Jobs in the UK excluding London

IT Systems and Support Analyst

Glasgow, Scotland, United Kingdom
Hybrid / WFH Options
NORR
Our multi-disciplinary team of 800 professionals is active in 12 market sectors across Canada, the US, UK and UAE. Design thinking is a cornerstone of our purpose as it has for more than 85 years. We push the boundaries of what is possible to support people and the planet. Reporting to the Manager, Information Technology UK, this … role requires that you are client-centric, collaborative, and able to work in a fast-paced and changing environment as our design and engineering staff react to Client requests. IT issues, requests, and assigned projects are required to be executed quickly, effectively, and with minimal business interruption. As the IT Systems and Support Analyst, you will … technology ecosystem. This role’s primary focus is our UK technology operations while partnering with the US and CA technology staff. Duties and Responsibilities Supports the ongoing technology requirements, support and vendor management. You will be responsible for deployment, standardisation, and maintenance of “client side” information technology solutions. All technology tasks will be expected to meet (and/or More ❯
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IT Support Analyst

Glasgow, Scotland, United Kingdom
AutoRek
Application Deadline: 30 June 2025 Department: Infrastructure & Support Location: Glasgow Description Working as a member of the wider Infrastructure & Support team, you will provide 1st/2nd line support to ensure the effective resolution of technical issues, the smooth operation of IT systems, and the delivery of high quality service to our end users. As an … IT Support Analyst, you will play a key role in troubleshooting, escalating, and resolving user issues while maintaining a strong focus on customer satisfaction and contributing to the overall reliability of the IT environment. Key Responsibilities User Support Provide support to end users via phone, email, and ticketing helpdesk, ensuring timely and effective communication … related to hardware, software, network connectivity, and user accounts. Escalate unresolved or complex technical issues to Systems Administrator with detailed ticket notes. Assist end users in understanding and utilising IT systems effectively, offering guidance on best practice. Sprint Participation Contribute towards delivery of prioritised tasks that improve operational output and efficiency. Collaborate with team members to ensure sprint goals More ❯
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1st/2nd Line IT Support Analyst

Bath, England, United Kingdom
Healthnethomecare
HealthNet Homecare are specialists in delivering homecare services for patients, from medical deliveries to nursing support for patients in their own homes. Working with over 180,000 patients across numerous different therapy areas, our dedicated team offer support to patients with rare and orphan diseases right through to more common conditions. Our aim is to make patients’ lives … easier by taking the stress out of managing their medication and ensuring they are confident they are in safe hands with HealthNet. We are looking for an IT Support Analyst to join our busy IT department. We are seeking a highly motivated, talented and experienced IT professional to complement our industry leading Digital Team as … an IT Systems Administrator. Reporting to the IT Manager you will form an integral part of the IT Support Team providing a first-class service to our business ensuring the customers needs are met in a timely manner. The successful candidate will have prior experience of operating in a similar role. They will be expected to More ❯
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IT Desktop Support Analyst

South East London, England, United Kingdom
DGH Recruitment
IT Desktop Support Analyst/IT Support Specialist A fantastic opportunity has arisen for a IT Desktop Support Analyst/IT Support Specialist to join our London based global law firm on a permanent basis. IT Desktop Support Analyst/IT Support Specialist Responsibilities and … Duties: Primarily the team will provide remote support to colleagues globally, however there will be desk side or meeting room support required on premise. The team will need to work together to ensure that where possible the support hotline always has coverage. All requests for support must be logged in our ITSM (ServiceNow) accurately whether they … Ensure that tickets have appropriate categories assigned, correct status is applied, and priority is clear. Where a new Problem is identified; a Problem ticket is opened and communicated to IT so the team ensure related IT Cases are linked and the root cause is investigated with aim of finding a viable workaround and/or a permanent solution. More ❯
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IT Desktop Support Analyst

london, south east england, united kingdom
DGH Recruitment
IT Desktop Support Analyst/IT Support Specialist A fantastic opportunity has arisen for a IT Desktop Support Analyst/IT Support Specialist to join our London based global law firm on a permanent basis. IT Desktop Support Analyst/IT Support Specialist Responsibilities and … Duties: Primarily the team will provide remote support to colleagues globally, however there will be desk side or meeting room support required on premise. The team will need to work together to ensure that where possible the support hotline always has coverage. All requests for support must be logged in our ITSM (ServiceNow) accurately whether they … Ensure that tickets have appropriate categories assigned, correct status is applied, and priority is clear. Where a new Problem is identified; a Problem ticket is opened and communicated to IT so the team ensure related IT Cases are linked and the root cause is investigated with aim of finding a viable workaround and/or a permanent solution. More ❯
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IT Desktop Support Analyst

slough, south east england, united kingdom
DGH Recruitment
IT Desktop Support Analyst/IT Support Specialist A fantastic opportunity has arisen for a IT Desktop Support Analyst/IT Support Specialist to join our London based global law firm on a permanent basis. IT Desktop Support Analyst/IT Support Specialist Responsibilities and … Duties: Primarily the team will provide remote support to colleagues globally, however there will be desk side or meeting room support required on premise. The team will need to work together to ensure that where possible the support hotline always has coverage. All requests for support must be logged in our ITSM (ServiceNow) accurately whether they … Ensure that tickets have appropriate categories assigned, correct status is applied, and priority is clear. Where a new Problem is identified; a Problem ticket is opened and communicated to IT so the team ensure related IT Cases are linked and the root cause is investigated with aim of finding a viable workaround and/or a permanent solution. More ❯
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IT Desktop Support Analyst

london (city of london), south east england, united kingdom
DGH Recruitment
IT Desktop Support Analyst/IT Support Specialist A fantastic opportunity has arisen for a IT Desktop Support Analyst/IT Support Specialist to join our London based global law firm on a permanent basis. IT Desktop Support Analyst/IT Support Specialist Responsibilities and … Duties: Primarily the team will provide remote support to colleagues globally, however there will be desk side or meeting room support required on premise. The team will need to work together to ensure that where possible the support hotline always has coverage. All requests for support must be logged in our ITSM (ServiceNow) accurately whether they … Ensure that tickets have appropriate categories assigned, correct status is applied, and priority is clear. Where a new Problem is identified; a Problem ticket is opened and communicated to IT so the team ensure related IT Cases are linked and the root cause is investigated with aim of finding a viable workaround and/or a permanent solution. More ❯
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IT Support Analyst (Law Firm)

london, south east england, united kingdom
DGH Recruitment
PLEASE NOTE EXPERIENCE WORKING IN A LAW FIRM IS ESSENTIAL* IT Service Desk Analyst/1st/2nd Line Support Analyst A fantastic opportunity has arisen for an IT Service Desk Analyst/1st/2nd Line Support Analyst to join our London based global law firm on a permanent basis. IT Service Desk Analyst/1st/2nd Line Support Analyst Summary: The Service Desk Analyst will report to the Service Desk Manager and be assisted and guided by the Service Desk Specialists and the Senior Service Desk Specialist. The Service Desk Analyst will be the primary point of contact within the IT Service … Desk and must have excellent customer service skills, the ability to multi-task and remain calm under pressure. IT Service Desk Analyst/1st/2nd Line Support Analyst Key Responsibilities: • Providing a professional and consistent level of Technology support to all staff • Responding to incoming incidents and requests at first point of contact reported More ❯
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IT Support Analyst (Law Firm)

london (city of london), south east england, united kingdom
DGH Recruitment
PLEASE NOTE EXPERIENCE WORKING IN A LAW FIRM IS ESSENTIAL* IT Service Desk Analyst/1st/2nd Line Support Analyst A fantastic opportunity has arisen for an IT Service Desk Analyst/1st/2nd Line Support Analyst to join our London based global law firm on a permanent basis. IT Service Desk Analyst/1st/2nd Line Support Analyst Summary: The Service Desk Analyst will report to the Service Desk Manager and be assisted and guided by the Service Desk Specialists and the Senior Service Desk Specialist. The Service Desk Analyst will be the primary point of contact within the IT Service … Desk and must have excellent customer service skills, the ability to multi-task and remain calm under pressure. IT Service Desk Analyst/1st/2nd Line Support Analyst Key Responsibilities: • Providing a professional and consistent level of Technology support to all staff • Responding to incoming incidents and requests at first point of contact reported More ❯
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IT Support Analyst (Law Firm)

slough, south east england, united kingdom
DGH Recruitment
PLEASE NOTE EXPERIENCE WORKING IN A LAW FIRM IS ESSENTIAL* IT Service Desk Analyst/1st/2nd Line Support Analyst A fantastic opportunity has arisen for an IT Service Desk Analyst/1st/2nd Line Support Analyst to join our London based global law firm on a permanent basis. IT Service Desk Analyst/1st/2nd Line Support Analyst Summary: The Service Desk Analyst will report to the Service Desk Manager and be assisted and guided by the Service Desk Specialists and the Senior Service Desk Specialist. The Service Desk Analyst will be the primary point of contact within the IT Service … Desk and must have excellent customer service skills, the ability to multi-task and remain calm under pressure. IT Service Desk Analyst/1st/2nd Line Support Analyst Key Responsibilities: • Providing a professional and consistent level of Technology support to all staff • Responding to incoming incidents and requests at first point of contact reported More ❯
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IT Support Analyst

london, south east england, united kingdom
Crone Corkill
IT Support Analyst £35,000 - £40,000 per annum Full time – Central London – Office based 5 days per week Is this the IT Support Analyst role for you? Crone Corkill are partnering with a longstanding, boutique client who are looking to onboard an IT Support Analyst to focus on 1st/… 2nd Line responsibilities between themselves and their sister company. Working as part of a newly merged, close-knit team, your key focus will be on Desktop Support for circa 250 London based end users across both businesses. You’ll be one of the main points of contact for IT Support related issues, escalating where appropriate. One business … provide experience on both operating systems. They also have the Microsoft E3 license implemented, so experience using the tools within is very advantageous. Given the size of each business, it’s important for my client that the person joining has experience providing IT Support within an SME environment. Candidates without this may not be considered. What will More ❯
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IT Support Analyst

london (city of london), south east england, united kingdom
Crone Corkill
IT Support Analyst £35,000 - £40,000 per annum Full time – Central London – Office based 5 days per week Is this the IT Support Analyst role for you? Crone Corkill are partnering with a longstanding, boutique client who are looking to onboard an IT Support Analyst to focus on 1st/… 2nd Line responsibilities between themselves and their sister company. Working as part of a newly merged, close-knit team, your key focus will be on Desktop Support for circa 250 London based end users across both businesses. You’ll be one of the main points of contact for IT Support related issues, escalating where appropriate. One business … provide experience on both operating systems. They also have the Microsoft E3 license implemented, so experience using the tools within is very advantageous. Given the size of each business, it’s important for my client that the person joining has experience providing IT Support within an SME environment. Candidates without this may not be considered. What will More ❯
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IT Support Analyst

Liverpool, England, United Kingdom
persolog Romania
that require an emergency response by mobilizing the Group’s shipping and logistics expertise to bring humanitarian supplies around the world. JOB PURPOSE To provide 1st/2nd line IT Support to all UK Group companies across the UK/Europe. Supporting over 500 users either face to face or remotely across multiple sites. Log all calls within … the IT Helpdesk system and provide excellent technical and customer service skills to all levels of the business. Additional to IT support duties, assisting with the daily monitoring/administration and support of the local Infrastructure environment will be required. This consists of several physical servers hosting around 30 virtual servers with off site replication. MAIN … RESPONSIBILITIES Ensure all calls and tasks are logged in the helpdesk call logging software – ServiceNow. Keep all open logs up to date and current with accurate & relevant information. Support the wider IT Infrastructure (Servers/Patching/Fault finding). Active Directory support. Provide Desktop support (hardware and software) both in person and remotely. Support all More ❯
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IT Support Analyst

Coleraine, Northern Ireland, United Kingdom
Hybrid / WFH Options
Eakin Healthcare Group
Social network you want to login/join with: At Eakin Healthcare we put our patient at the heart of everything we do. Fifty years ago, it all started with one man’s mission: pharmacist, Tom George Eakin. He saw his patients struggling with leaking urostomy pouches and decided enough was enough. He got to work and formulated what … would become the game-changing, eakin Cohesive seal. Fast forward to today, and we’re still keeping it in the family. We’ve grown a lot since then, both organically and through acquisitions. We now have a team of over 700 colleagues across three manufacturing sites and 12 sales and distribution centres. We’re making a difference in three … distributors plus our own offices in Japan, The Netherlands, France, Germany, Belgium and Luxemburg. We’re good at what we do – come and join us! ABOUT THE ROLE The IT Support Analyst’s role is to work as part of the IT Service Desk team spread across multiple sites, dedicated to delivering an outstanding IT More ❯
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Information Technology Support Analyst

london, south east england, united kingdom
The Phoenix Group
IT Support Analyst 5 days on site in London Office -- M-F 8:30 AM- 6 PM Position Summary The IT Support Analyst will provide first and second line technical support to ~1300 staff and ~28 global offices. This role requires excellent customer service skills, with a focus on diagnosing and resolving support requests in a timely and professional manner. Job Responsibilities Respond to and resolve all IT support calls/emails for all locations Provide IT Support for all employees, in offices and working virtually Serve as the first point of contact for technical support in the local office (office-based and remote) and global offices. … Maintain, configure, deploy, and repair computer and printer hardware, including supported smart devices. Support meeting room and video conference facilities, including systems like Teams and Zoom. Track, maintain, and document all support calls, ensuring quick resolution and closure of open tickets. Manage hardware asset inventory and equipment lifecycle. Enforce IT policies and guidelines, monitor enterprise management platforms More ❯
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Information Technology Support Analyst

london (city of london), south east england, united kingdom
The Phoenix Group
IT Support Analyst 5 days on site in London Office -- M-F 8:30 AM- 6 PM Position Summary The IT Support Analyst will provide first and second line technical support to ~1300 staff and ~28 global offices. This role requires excellent customer service skills, with a focus on diagnosing and resolving support requests in a timely and professional manner. Job Responsibilities Respond to and resolve all IT support calls/emails for all locations Provide IT Support for all employees, in offices and working virtually Serve as the first point of contact for technical support in the local office (office-based and remote) and global offices. … Maintain, configure, deploy, and repair computer and printer hardware, including supported smart devices. Support meeting room and video conference facilities, including systems like Teams and Zoom. Track, maintain, and document all support calls, ensuring quick resolution and closure of open tickets. Manage hardware asset inventory and equipment lifecycle. Enforce IT policies and guidelines, monitor enterprise management platforms More ❯
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IT Support Analyst - 11054JS

Tandridge, Surrey, United Kingdom
Proactive.IT Appointments Limited
11054JS £150 - 175 per day IT Support Analyst Must be eligible for Enhanced DBS - Inside IR35 - Onsite We have an immediate requirement for an IT Support Analyst to join our education client based in the Caterham area. The role requires an experienced IT Support Analyst who is proactive and can adapt … will be key to your success. Essential skills: Microsoft 365 user administration. Microsoft 365 use in the classroom (i.e. Microsoft Teams/SharePoint). MS Windows desktop operating systems. Support and maintenance of IT hardware including desktops, laptops, tablets and class display screens. Experience of supporting the Adobe Creative Suite. Demonstrable exceptional customer service/people skills. Demonstrable … in other schools. Desirable: Working in a school environment and school MIS systems (i.e. ISAMS). Microsoft Active Directory (Azure and on-prem), Group Policies, AD Federation Services. Remote support of users. VOIP Telephony. Cisco Meraki Network Management tools and configuration. Managed Secure Release Network Printing. Apple and other Mobile Device Management Tools (e.g. JAMF) Apple operating systems, integration More ❯
Employment Type: Permanent
Salary: GBP Annual
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Technical Support Engineer / IT Service Desk Analyst / SolarWinds

Worthing, England, United Kingdom
Hybrid / WFH Options
Aluminumwindowdesigns
Technical Support Engineer/IT Service Desk Analyst/SolarWinds Join to apply for the Technical Support Engineer/IT Service Desk Analyst/SolarWinds role at Aluminum Window Designs Ltd . Position Overview: We are seeking a Technical Support Engineer/IT Service Desk Analyst with solid experience in root … in Worthing, West Sussex, with a hybrid working model (3 days in the office, 2 days remote). Salary: £29,000 - £35,000 per annum + Benefits. Responsibilities: Manage support cases and troubleshoot customer environments. Host remote support sessions and maintain customer contact. Document bugs, procedures, and share information with sales. Guide junior team members and recommend process More ❯
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IT Support Analyst

Bristol, England, United Kingdom
ELEMIS
Join to apply for the IT Support Analyst role at ELEMIS 1 day ago Be among the first 25 applicants Join to apply for the IT Support Analyst role at ELEMIS Description 5 days a week in office (no hybrid option) on a 7am-3pm shift pattern (subject to change to a 6am-2pm … during peak trading season) 7-3 low season, 6-2 peak season We are looking for a talented and motivated IT Support Analyst Engineer with expertise in Office 365 E5, Windows desktop support, macOS, and networking. This role requires a skilled professional who can provide advanced technical support, troubleshoot complex issues, and ensure the seamless … operation of our IT environment. The role will be ideal for a skilled 1st line IT person looking to move to 2nd line support. If you have a passion for technology and a strong background in IT support, we invite you to join our team. Department: IT Business Core Systems Location: Office, Bristol Description More ❯
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IT Support Analyst (1st/2nd line)

Altrincham, England, United Kingdom
Hybrid / WFH Options
Altech Group Ltd
IT Support Analyst - £30k - £32k - Altrincham Hybrid - Fintech If you have around 2 years experience in a IT Support role and looking for a company to take the next step this could be the route to go. Its in the Fintech domain, highly varied work, with lots of differing career progression options (Be that Data … Development, Security, Infrastructure or more). Key responsibilities include: 1st and 2nd Line Support across hardware, desktop, database, reporting, software, and networking Managing incidents and service requests via the internal helpdesk/ticketing system Supporting internal systems (Windows 10/11, Active Directory, Microsoft 365) Assisting with mobile and desktop device setup, configuration, and MDM tools Patching, security updates … and basic infrastructure tasks Collaborating with wider tech teams on improvements, rollouts, and upgrades What We’re Looking For: Experience in a similar IT Support role (1st/2nd Line) - Apprenticeship or year in industry would be considered Knowledge of Windows OS, Active Directory, hardware troubleshooting Familiarity with Microsoft 365, Dell/HP devices, and networking basics Exposure More ❯
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IT Support Analyst (1st/2nd line)

manchester, north west england, united kingdom
Hybrid / WFH Options
Altech Group Ltd
IT Support Analyst - £30k - £32k - Altrincham Hybrid - Fintech If you have around 2 years experience in a IT Support role and looking for a company to take the next step this could be the route to go. Its in the Fintech domain, highly varied work, with lots of differing career progression options (Be that Data … Development, Security, Infrastructure or more). Key responsibilities include: 1st and 2nd Line Support across hardware, desktop, database, reporting, software, and networking Managing incidents and service requests via the internal helpdesk/ticketing system Supporting internal systems (Windows 10/11, Active Directory, Microsoft 365) Assisting with mobile and desktop device setup, configuration, and MDM tools Patching, security updates … and basic infrastructure tasks Collaborating with wider tech teams on improvements, rollouts, and upgrades What We’re Looking For: Experience in a similar IT Support role (1st/2nd Line) - Apprenticeship or year in industry would be considered Knowledge of Windows OS, Active Directory, hardware troubleshooting Familiarity with Microsoft 365, Dell/HP devices, and networking basics Exposure More ❯
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IT Support Analyst

Bristol, England, United Kingdom
ELEMIS
Department: IT Business Core Systems Location: Office, Bristol Description 5 days a week in office (no hybrid option) on a 7am-3pm shift pattern (subject to change to a 6am-2pm during peak trading season) 7-3 low season, 6-2 peak season We are looking for a talented and motivated IT Support Analyst Engineer with … expertise in Office 365 E5, Windows desktop support, macOS, and networking. This role requires a skilled professional who can provide advanced technical support, troubleshoot complex issues, and ensure the seamless operation of our IT environment. The role will be ideal for a skilled 1st line IT person looking to move to 2nd line support. If you … have a passion for technology and a strong background in IT support, we invite you to join our team. What Will You Do? Office 365 Expertise: Demonstrate in-depth knowledge of Office 365 E5 services, including Exchange Online, SharePoint, Teams, OneDrive, Defender and Intune. Facilitate configuration, troubleshoot, and optimize Office 365 E5 to meet business requirements. Desktop Support More ❯
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Junior IT Support Analyst

london, south east england, united kingdom
Computappoint
EXCITING OPPORTUNITY for a Junior IT Support Specialist Location: SE1, Central London Salary: £25K to £28K Join one of London's finest Financial Services Firms! Are you a tech-savvy problem-solver ready to make your mark in the fast-paced world of finance? We're seeking a dynamic Junior IT Support Specialist to join our … cutting-edge IT operations team at our prestigious London headquarters. What You'll Do: Provide exceptional IT support to high-profile executives and staff across our organisation Work with the latest technologies including Microsoft O365, Teams, virtualization, and enterprise applications Build and configure user systems, manage Active Directory, and maintain critical IT infrastructure Collaborate with our … provider on exciting projects spanning security, networking, and system optimization Develop your skills across telephony, video conferencing, and social media management Contribute to our knowledge base and help shape IT processes that drive business success What We're Looking For: 2+ years of hands-on IT support experience with multiple operating systems and devices Strong background in More ❯
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Junior IT Support Analyst

london (city of london), south east england, united kingdom
Computappoint
EXCITING OPPORTUNITY for a Junior IT Support Specialist Location: SE1, Central London Salary: £25K to £28K Join one of London's finest Financial Services Firms! Are you a tech-savvy problem-solver ready to make your mark in the fast-paced world of finance? We're seeking a dynamic Junior IT Support Specialist to join our … cutting-edge IT operations team at our prestigious London headquarters. What You'll Do: Provide exceptional IT support to high-profile executives and staff across our organisation Work with the latest technologies including Microsoft O365, Teams, virtualization, and enterprise applications Build and configure user systems, manage Active Directory, and maintain critical IT infrastructure Collaborate with our … provider on exciting projects spanning security, networking, and system optimization Develop your skills across telephony, video conferencing, and social media management Contribute to our knowledge base and help shape IT processes that drive business success What We're Looking For: 2+ years of hands-on IT support experience with multiple operating systems and devices Strong background in More ❯
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Junior IT Support Analyst

slough, south east england, united kingdom
Computappoint
EXCITING OPPORTUNITY for a Junior IT Support Specialist Location: SE1, Central London Salary: £25K to £28K Join one of London's finest Financial Services Firms! Are you a tech-savvy problem-solver ready to make your mark in the fast-paced world of finance? We're seeking a dynamic Junior IT Support Specialist to join our … cutting-edge IT operations team at our prestigious London headquarters. What You'll Do: Provide exceptional IT support to high-profile executives and staff across our organisation Work with the latest technologies including Microsoft O365, Teams, virtualization, and enterprise applications Build and configure user systems, manage Active Directory, and maintain critical IT infrastructure Collaborate with our … provider on exciting projects spanning security, networking, and system optimization Develop your skills across telephony, video conferencing, and social media management Contribute to our knowledge base and help shape IT processes that drive business success What We're Looking For: 2+ years of hands-on IT support experience with multiple operating systems and devices Strong background in More ❯
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IT Support Analyst
the UK excluding London
10th Percentile
£21,250
25th Percentile
£24,750
Median
£29,250
75th Percentile
£35,500
90th Percentile
£42,250