IT Support Analyst Jobs in England

1 to 25 of 54 IT Support Analyst Jobs in England

2nd line IT Support Analyst - Watford

Watford, Hertfordshire, United Kingdom
Michael Page
The IT Support Analyst will provide essential 2nd line support within the Technology department, focusing on ensuring the smooth running of computer systems. This role is ideal for a problem solver with a keen interest in IT, looking to make an impact in the Industrial …/Manufacturing industry. Client Details 2nd line IT Support Analyst - Watford This company is a renowned leader in the Industrial/Manufacturing sector, employing over 500 individuals across the globe. With a commitment to innovation, they provide cutting-edge solutions that make a real difference in the … industry. The firm is headquartered in North London, offering a vibrant and technologically advanced working environment. Description 2nd line IT Support Analyst - Watford Provide comprehensive 2nd line Deskside/Client side IT support to all team members across the company. Ensure the smooth running of more »
Employment Type: Permanent
Salary: £27000 - £35000/annum Company benefits
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IT User Support Analyst

Greater London, England, United Kingdom
DGH Recruitment
IT User Support Analyst/IT Desktop Support Engineer A fantastic opportunity has arisen for a IT Support Analyst/IT Support Engineer Analyst to join our London based global law firm on a permanent basis. Legal IT Support Analyst/IT Support Engineer Responsibilities and Duties: Provide assistance by liaising with clients via email, telephone or in person as part of the London IT Service; Ensure that all support requests are dealt with promptly and escalate unresolved issues to the … London IT Manager or teams in London and New York; Log all calls using Helpdesk Software (iSupport); Escalate calls to the appropriate teams with the assistance of the IT User Support Coordinator; Must be able to prioritise support requests and keep clients informed of the status more »
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IT Support Engineer/ IT Support Analyst

Redhill, Surrey, South East, United Kingdom
Reed Technology
IT Support Analyst Location: Redhill Job Type: Full-time Salary: up to £35,000 We are seeking an IT Support Analyst to provide exceptional IT support services to our business users. This role is crucial for facilitating user engagement with our technology … resources and ensuring an unparalleled support experience. The IT Support Analyst will play a key role in understanding user needs, identifying underlying challenges, and delivering solutions. Day-to-day of the role: Provide 1st and 2nd line IT support for business applications, systems, and … identify root causes and propose solutions to enhance service stability. Install, configure, and maintain software and hardware components of computer and network systems. Monitor IT infrastructure dashboards to pre-empt and resolve issues proactively. Diagnose and address software and hardware malfunctions systematically. Maintain technical and end-user knowledge bases. more »
Employment Type: Permanent
Salary: £30,000
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IT Support Analyst

Aylesbury, Buckinghamshire, United Kingdom
Context Recruitment
IT Support Analyst - Aylesbury Opportunity for an IT Support Analyst/Service Desk Engineer to join a well-known public transport organisation undergoing significant technology transformation. A reputable, complex organisation with numerous sites, providing services to hundreds-of-thousands across the country. You'll … final stages of a separation from its parent organisation, insourcing Information Technology services. This is an excellent opportunity for a Service Desk Engineer or IT Support Analyst to progress their career, as earlier joiners in a newly formed IT Department, built on ITIL practices. You will … have the opportunity to support many projects in the transformation of IT infrastructure, systems, service models etc; including full shift to cloud infrastructure (Elastic Computing), major WAN upgrade (SDWAN) and an extensive pipeline of projects/change to applications and systems across the breadth of the business. As more »
Employment Type: Permanent
Salary: £30000 - £35000/annum
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IT Field Support Analyst

LU1, Luton, Bedfordshire, United Kingdom
Churchill Services
We Put People First so you can Deliver Outstanding Service This is great opportunity for an IT Field Support Analyst to join our IT team in our Luton office to ensure the smooth running of the Business IT requirements. As an IT Field Support Analyst, you will be assisting and supporting the IT Manager across a diverse portfolio of work. Providing onsite support for the Luton office and local offices. Do you have what it takes to join our team? Are you a technically minded individual or a Level … IT engineer with good IT Support abilities looking to take their career to the next level? Do you understand IT systems and office applications? As IT Field Support Analyst you will: Providing onsite support for the Luton office, and local offices; Hatfield more »
Employment Type: Permanent
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macOS IT Support Analyst

West End, London, United Kingdom
Eligo Recruitment Ltd
Desktop IT Support Analyst (macOS-focused) Dynamic creative organisation is seeking a Desktop Support Analyst to join their team. The ideal candidate should possess at least one year of experience in an IT Support role, preferably in a creative industry or equivalent qualification. … This role provides 1st and 2nd line macOS focused technical support to users, handling walk-in requests, calls, and emails directed to the internal IT department. Responsibilities: Provide company-wide 1st/2nd line IT support Log and track using the Helpdesk ticketing system and resolve … promptly or escalate as required Assist in project work Offer desk-side, telephone, and email IT support, troubleshooting problems and being available to assist - proactive and helpful Assist with laptops, AV systems, and meeting rooms Set up new starters and do onboarding Configure and deploy devices and phones more »
Employment Type: Permanent
Salary: £30000 - £33000/annum Excellent benefits
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IT Support Analyst

Surrey, England, United Kingdom
DGH Recruitment
IT Support Analyst - Guildford - Permanent - £35,000 - Onsite 5 days per week An exciting new opportunity has become available for an IT Support Analyst/IT Support Specialist to come on board working for a leading law firm in Guildford on permanent … basis Providing a professional and consistent level of telephone and desk-side support to the Guildford office, and other offices as required Assisting with providing support to the firm by telephone and remote control as required Ensuring all requests are accurately recorded and responded to within a timely … resolution of any issues Configuration, maintenance and troubleshooting of multi-functional devices, printers and secure print/cost recovery system Promoting the use of IT to staff Liaising with Technical Support team and third-party maintenance suppliers Imaging and maintaining laptops Deployment and maintenance of mobile devices Administration more »
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MacOS and Windows IT Support Analyst

Kingston upon Thames, London, United Kingdom
Eligo Recruitment Ltd
macOS and Windows IT Support Analyst This a fantastic opportunity for a 1st line Support Technician with macOS and Windows IT support skills to join a growing team. You will be working with an experienced team of technicians who can help and support … with plenty of scope for career progression too. Main Purpose of the Role: We are looking for a macOS and ideally some Windows too IT Support Analyst to take calls from existing customers with a view to carrying out first-line and maybe some second-line support. … expected to undertake other duties and responsibilities relevant to the nature, level, and scope of this role. Person Specification: Essential Experience: macOS and PC support experience to a decent level. Troubleshooting and installing software/OS Network and Server knowledge. Desirable Experience with: macOS Windows JAMF or Management systems more »
Employment Type: Permanent
Salary: £29000 - £30000/annum Benefits
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Junior IT Support Analyst

London, United Kingdom
Hybrid / WFH Options
Proactive Appointments
Junior IT Support Analyst 4 days onsite Our client, a small financial services organisation have an exciting opportunity for a Junior IT Support Analyst who is looking to enhance their skill set and career by working alongside a talented IT Manager, supporting the … wider business needs. This role requires some commercial IT Support/Helpdesk experience but would be the ideal fit for a curious and enthusiastic individual who is eager to learn and pick up new skills within the financial services sector. You will be based in their head office … Check any other overnight routines and batch file updates etc. Ensure network resilience Monitor server and Firewall status Ensure constant Internet availability Address outstanding IT issues, log items and provide helpdesk support to users Perform system maintenance routines Run reports as required Maintain "Password Policy" in accordance with more »
Employment Type: Permanent
Salary: GBP 30,000 Annual
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IT Support Analyst -2 month contract

London, Fenchurch Street, United Kingdom
Ashdown Group
This is a great opportunity for an IT Support Engineer to join a rapidly growing business in Central London to provide 1st & 2nd line IT Support on a temporary 2 month contract. To be considered for this position you will have at least a years experience … providing 2nd line BAU user support both deskside and remotely. With members of staff being supported by an IT team of 2. This role will be 5 days a week full time in the office, with occasional trips to other zone 1 offices. The ideal candidate will have … Online) Active Directory or Azure AD Intune or Endpoint Manager Building & setting up PC’s, laptops, printers, wifi, and mobiles Working closely with the IT Director you will be onsite full time in Central London providing deskside user support, as well as remote support to members of more »
Employment Type: Contract
Rate: £20 - £23/hour
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IT Support Analyst

Blackpool, Lancashire, United Kingdom
ALLEGIANCE TECHNOLOGY LTD
School IT Support Analyst Role: School IT Support Analyst Location: Blackpool/Lancashire area Salary: £23,000 - £28,000 Are you looking for more varied work, sick of sitting in an office all day, every day? I am working with one of the North … Wests best IT Solutions providers leading their search for an IT Support Analyst who can assist with the on-site IT Support in their Blackpool/Lancashire based School customers. The MSP that you will be working for are an incredible outfit with some … Fuel Expenses Skills from you: ** SCCM ** Windows Server, Windows 10/11 ** Office 365 ** SIMS ** Jamf MDM/Lightspeed MDM ** DBS Clearance Responsibilities: ** Provide support both remotely and face to face to teachers and pupils. ** Provide Windows Server, mobile device and network infrastructure support. ** Provide support for other more »
Employment Type: Permanent
Salary: £23000 - £28000/annum Superb company to work for
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IT Support Analyst - hybrid working

London, Farringdon, United Kingdom
Hybrid / WFH Options
Ashdown Group
The Ashdown Group have been engaged by a global market research organisation, to assist them in their search for a 2nd line IT Support analyst This role is hybrid working two days from their central London offices and three days from home. During the initial months there … will be more days in the office Our client are looking for an experienced IT support analyst to join their in-house team, supporting approximately 100 users across 2 locations (London and New York) for all IT and Technology requirements. Working closely with the IT director this role will enable you to develop your IT skills in a professional corporate environment, to maintain and deliver a high-quality IT service to staff. You will be the first point of contact for all day-to-day IT support as well as more »
Employment Type: Permanent
Salary: £38000 - £45000/annum
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IT Support Analyst - FInancial Services - 6 Month Contract

London, United Kingdom
Hybrid / WFH Options
hireful
Great Opportunity to join Global Market Leader looking for a dynamic IT Support Professional to join them in their City Offices on an itial 6 Month Contract. The role will be a mix of desktop and remote support as well as working on roll out projects Role … IT Support Analyst aka Desktop Support Analyst, 1st/2nd Line Support, IT Support Engineer, IT Engineer etc Location - London, City and Office based Rate c. (Apply online only) a day Role responsibilities The role would also be responsible for installing … the office suite, remote connectivity, VPN, building laptops/desktops, setting up end user equipment, printers, A/V conference setups, and any other support requirements. This role would be responsible for the timely and effective management and prioritization of tickets assigned to them. Required to work onsite at more »
Employment Type: Permanent
Salary: £150 - £200/annum
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IT Support Analyst

Grimsby (Lincolnshire), East Riding of Yorkshire, United Kingdom
Syntax Consultancy Ltd
IT Support Analyst Permanent Grimsby (Lincolnshire) £25,000 - £28,000 (DOE) IT Support Analyst needed for a permanent position based in Grimsby (Lincolnshire), including occasional travel to other UK sites if required. A chance to join an established business with a long-term proven … track record. Start April/May 2024. Key skills, experience + duties will include: Providing day-to-day technical support for specialist IT systems including: plant systems, factory stock systems, labelling systems, machine software and devices. Supporting, trouble-shooting + resolving end-user IT service requests and … rotating weekly shift pattern (06:00-13:45, 08:00-16:00, 09:45-17:30), and providing out-of-hours 24/7 support cover when required. Working to agreed SLAs and best practice for IT operational support. Building relationships with IT colleagues and 3rd party more »
Employment Type: Permanent
Salary: £26000 - £28000/annum (DOE)
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Information Technology Support Analyst

London Area, United Kingdom
Eligo Recruitment
macOS IT Support Analyst Are you ready to dive into a dynamic role that combines tech expertise with a positive, can-do attitude? A globally leading creative agency is on the lookout for a macOS and Jamf IT Support Engineer to join their vibrant team … ll be surrounded by like-minded individuals who share your passion for all things tech! Your technical skills should include MacOS troubleshooting, Apple hardware support, Google Workspace, and video conferencing platforms. JAMF certification and experience with Adobe Creative Suite are highly desirable. What You'll Do as IT Support Engineer promptly and courteously to technical issues, ensuring every user feels supported. up new user accounts and hardware, following the latest best practices. remote support to global offices and users. records and information up-to-date, always seeking ways to improve systems. their sister company based more »
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Information Technology Support Analyst

Warrington, England, United Kingdom
Hybrid / WFH Options
ShortList Recruitment Limited
IT Support Analyst Bolton Up to £27,000 DOE ShortList Recruitment have an exciting IT Support Analyst role for a market-leading business based in Bolton, who are in the process of building out their IT function. The role is providing 1st line … support to end-users via phone, email, and in person. It would suits someone with experience in a similar role using Microsoft technology, who has skills in troubleshooting hardware and software, and dealing with network-related issues. As the client are investing a lot in growing their IT function currently, this role can offer great growth opportunities for motivated candidates; who can grow alongside the business. Responsibilities for the 1st Line Support role: Respond to incoming support requests via phone, email, or ticketing system in a timely manner. Troubleshoot and resolve issues related to Microsoft more »
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IT Support Analyst

Warrington, Cheshire, Great Sankey, United Kingdom
In Technology Group
Role: IT Support Analyst Location: Warrington Salary: Up to £24,000 DOE My client is looking for an enthusiastic individual who has a passion for IT & Technology. This first line position would require a candidate who has great communication skills and good knowledge of computer systems … as well as experience within a desktop support environment. Day to Day Tasks: Supporting and maintaining Microsoft desktops Occasional client site visits Provide desktop and server support Building, Testing and Configuring hardware devices Patching of network and phones Take calls and resolve incoming tickets Escalate complex IT issues to senior staff Document technical processes and procedures Essential Requirements: Knowledge in building computer systems Enthusiastic and passionate about IT IT Support/desktop support experience Great communication skills and good time keeping Good time management skills Excellent attention to detail and ability to more »
Employment Type: Permanent
Salary: £21000 - £25000/annum Great benefits included
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IT Service and Support Analyst

Grimsby, Lincolnshire, United Kingdom
Castle Employment
An award-winning business is looking for an enthusiastic IT Service & Support Analyst to join their experienced team based in Grimsby. Working in a fast-paced environment, to support a large number of end users, you will earn up to £28,000, alongside a competitive benefits … will need access to your own transport due to the nature of this role, as some travel to other sites may be required. As IT Service & Support Analyst, you will act as the first point of contact for IT issues in the business, and your responsibilities … will include: Supporting operational technology across the business, including stock systems and machine software Troubleshooting and resolving a range of IT issues quickly and efficiently, logging appropriate tickets Aim to provide a first-time fix, escalating issues where needed to the third line team, and meeting agreed service level more »
Employment Type: Permanent
Salary: £26000 - £28000/annum plus benefits
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Information Technology Support Analyst

Basingstoke, England, United Kingdom
Once For All
IT Support Analyst Location: Basingstoke Salary: £25,000 Role: The role will provide world class first and second line internal IT support to all on-site and remote staff across the Fortius Group. This will involve the management of on-site and third party/… remote cloud systems to facilitate the support whilst providing excellent customer service and communication. The role is a key part of enabling IT to deliver the strategic objectives for the group. Role Responsibilities: Strive to deliver 100% uptime for our hosted and internal IT services Provide, first … and second line support for company employees across the group Provide Desk side support where required to support end users Overall responsibility for the progression of IT tickets allocated to the individual Management of starter and leaver processes to ensure new recruits are onboarded and offboarded more »
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IT Support Analyst

Newton Abbot, Devon, South West, United Kingdom
Ashdown Group
IT Support - Newton Abbot, Devon - Full time permanent role - Reputable organisation with friendly team - Salary up to £25,000 based on experience A lovely organisation based in Devon is looking for an IT Support Analyst. This is a great opportunity for someone with previous 1st Line …/IT Service Desksupport experience to join a supportive team and build a career in IT. Day to day duties will include: - Helpdesk and desktop support for internal users - Providing a high level of customer service and taking IT issues through to resolution - Supporting technologies including Office … services, basic networking and Windows Server - PC/Laptop troubleshooting To be considered suitable for this role you will need to have some previous IT support experience (IT Coordinator, Helpdesk Analyst, Service Desk Analyst etc.) as well as the below: - Access to a car as more »
Employment Type: Permanent
Salary: £24,000
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It Support Analyst

Swindon, Wiltshire, United Kingdom
Redrock Consulting
IT Support Analyst x 3 (ITIL/ITSM) x 2 - Hybrid - Swindon - Progression - FinTech - New! Salary: £36,000 + Excellent Package A leading organization in the FinTech Space requires a number of Graduate/Junior IT Support Analysts to join its fantastic growing team. Key … appropriate tasks are completed Record all known errors in the Known Errors database Partake in Post Incident reports for all Major Incidents to senior IT leaders, and publish externally within 1 week of the service restoration Identify subject matter expert and appropriate technology teams to be engaged during the … to stakeholders Prevent problems and eliminate recurring incidents proactively through trend analysis within incident/alerting/trending data sources Ideal candidate experience: Some IT Support or Service Desk Experience Experience in Problem Coordination advantageous Must be able to work independently on complex projects Professionally skilled in verbal more »
Employment Type: Permanent
Salary: £36000/annum
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Information Technology Support Analyst

Manchester Area, United Kingdom
Recann
IT Support Analyst Opportunity! 🌟 Are you passionate about technology and thrive in a dynamic IT environment? We are looking for a proactive IT Support Analyst to join an award-winning business headquartered in Manchester! This role offers a blend of in-office collaboration … 25K - £29K per annum Location: Manchester City Centre/Remote (Office presence required 2 days per week) Desired Experience: Proven track record in remote support and managing tech hardware. Proficiency in Mac OS, Office 365, SharePoint Online, and Exchange administration. Strong skills in user account management and licensing. Expertise … in advanced Word, Excel, web development, and content management. A keen eye for cybersecurity and data protection. Ability to troubleshoot networking issues and provide IT training. Experience in handling confidential information with the utmost integrity. Key Responsibilities: System Vigilance: Keep a watchful eye on our internal ticketing systems and more »
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IT Technical Support Analyst

Kidlington, Oxfordshire, United Kingdom
AIR Personnel Ltd
Air Personnel are delighted to be supporting their aviation client for the role of IT Technical Support Analyst Description/Overall purpose of the Job As IT Technical Support Analyst will be required to undertake first line technical activities concerning the installation and support … equipment, ensuring the smooth running of the company's business with the minimum of disruption. You will be expected to act as first line support for all helpdesk requests and incidents. Main responsibilities Face to face, telephone and email support Purchase, Configure, install and maintain desktop and laptop … PCs Support of Telephone Systems Configuration of telephone handsets Support of audio visual equipment, projectors and Video Conference facilities Manage the resolution of issues, problems, service requests and changes via the Helpdesk tool Audit of computers to ensure all software is authorised and licensed Maintain an inventory/ more »
Employment Type: Permanent
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IT Support Analyst - Derby

Derby, Derbyshire, United Kingdom
In Technology Group
We are looking for the following skillset - · 1st/2nd Line Support · Customer Service · Excellent all-round IT Skills · Communication skills · Troubleshooting · Helpdesk/SLA Support I have an incredible opportunity an ambitious IT Support Analyst, who is looking to progress within the IT … to invest in your future! They are looking for someone who is looking to excel and hit the ground running in a well exposed IT Support Analyst position. This is a terrific opportunity for somebody who is ready to progress in the sector. This is an excellent … opportunity for somebody to be exposed to a wide variety of technologies, provide excellent technical and customer support, be challenged every day, and to finally progress considerably as a result. To apply, please reply with your CV. Kindest regards, In Technology Group Ltd is acting as an Employment Agency more »
Employment Type: Permanent
Salary: £22000 - £26000/annum Fantastic benefits, training and exp
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IT Support Analyst, Kent, £25k,

West Malling, Kent, South East, United Kingdom
Langley James Limited
IT Support Analyst is required by an established finance company working from their Head Office based in West Malling and paying up to £25k. The role involves providing BAU support for operations, liaising with both internal and external clients as well as triaging support requests … from internal staff and customers. The company, with a nationwide presence, is looking for an IT Support Analyst to be the primary point of contact for the service desk, responsible for swift troubleshooting and issue resolution before escalation. The ideal candidate for this position should be passionate … outgoing, and possesses strong communication skills. Whether a recent graduate or an individual who has completed an IT Apprenticeship, this role offers an opportunity to excel in the field of IT. Requirements * Genuine passion for IT and showcases a proven ability to innovate solutions in previous roles. * GCSE more »
Employment Type: Permanent
Salary: £20,000
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IT Support Analyst
England
10th Percentile
£24,000
25th Percentile
£26,250
Median
£32,000
75th Percentile
£38,750
90th Percentile
£47,500