End User Services Manager - Hillsborough, Northern Ireland TLNT1 NI
- Hiring Organisation
- Graham Construction
- Location
- Lisburn, Co. Antrim, UK
completed consistently and in line with agreed controls Support modern workplace improvements including self-service, automation, endpoint management and knowledge management adoption Service Governance, Security and Compliance Maintain and improve IT service management processes aligned to ITIL principles, including incident, request, problem, change, asset and knowledge management Ensure services … operate in line with security, patching, compliance, audit and policy requirements, escalating risks and gaps where appropriate Support service reviews, audit activity, operational risk management and policy compliance across support services Supplier, Commercial and Service Transition Support Manage third-party service providers and support partners to ensure performance, value ...