Ecommerce Operations Manager
- Location
- Greater London, England, United Kingdom
administration and optimisation of the ecommerce platform, ensuring it operates effectively across key business functions including customer experience, order fulfilment, payment processing, and digital marketing. You'll stay ahead of software updates, platform enhancements and business-critical events, implementing effective monitoring processes and delivery frameworks to ensure operational excellence … analysing business requirements, creating user stories, working within Agile environments, and collaborating with technical development teams. Experience with SQL, system design documentation, ecommerce platforms, payment gateways and tools such as Jira, Confluence and Miro will be highly advantageous. Strong communication skills, a continuous improvement mindset and the ability ...