ensure the effective and efficient functioning of Shipowners' IT systems, taking a lead role in the provision of excellent customer service, technical support, and proactivemaintenance and leading initiatives and small projects to enhance and upgrade technical infrastructure. Senior Infrastructure Engineer - Role Responsibilities: Provide excellent customer service and … solving & troubleshooting : Quickly identifying and resolving complex issues. Communication skills : Explaining technical concepts to non-technical stakeholders. Project management : Planning and executing infrastructure projects Proactive mindset: See a problem and want to fix it, taking ownership Senior Infrastructure Engineer - Benefits: Personal Wellbeing Allowance of £1,250 per policy year More ❯
ensure the effective and efficient functioning of Shipowners' IT systems, taking a lead role in the provision of excellent customer service, technical support, and proactivemaintenance and leading initiatives and small projects to enhance and upgrade technical infrastructure. Senior Infrastructure Engineer - Role Responsibilities: Provide excellent customer service and … solving & troubleshooting : Quickly identifying and resolving complex issues. Communication skills : Explaining technical concepts to non-technical stakeholders. Project management : Planning and executing infrastructure projects Proactive mindset: See a problem and want to fix it, taking ownership Senior Infrastructure Engineer - Benefits: Personal Wellbeing Allowance of £1,250 per policy year More ❯
Bristol, Avon, South West, United Kingdom Hybrid / WFH Options
Nextech Group Limited
service requests with efficiency and skill * Tackling escalations from Level 1 support and providing guidance to help them grow * Delivering exceptional service with a proactive and customer-focused mindset * Playing a key part in improving service delivery and helping roll out innovative IT solutions * Helping shape and elevate IT … support for a critical, high-availability environment ??? What You'll Be Doing * Handling 2nd line support, technical troubleshooting, and proactivemaintenance * Maintaining high levels of customer satisfaction through top-tier communication and expertise * Suggesting service improvements and feeding into future managed service offerings * Collaborating with internal teams to More ❯
resolution. Learn and grow on the job, getting involved in traditional broadcast solutions but also having a keen eye on the future of broadcasting. Proactivemaintenance & monitoring of hardware, software and mechanical systems in a broadcast environment. What you'll bring A degree or qualification in Broadcast Engineering More ❯
Towcester, Northamptonshire, East Midlands, United Kingdom Hybrid / WFH Options
Wills Consultants Ltd
to join our international IT team, supporting and maintaining critical infrastructure across Northern Europe. In this role, you will be responsible for system installation, maintenance, troubleshooting, and support in a dynamic, global environment. This is an exciting opportunity to work with cutting-edge Linux systems in a global environment. … part of an international IT team Install, configure, and maintain enterprise Linux servers and related infrastructure Monitor system and database performance, applying updates and proactivemaintenance Provide 1st and 2nd line support for internal teams and customers Document processes, develop training materials, and update knowledge bases Contribute to More ❯
Colorado Springs, Colorado, United States Hybrid / WFH Options
TASC Technical Services
modify accounts in Active Directory • Monitor network for outages • Resolve incidents using internal subject matter experts (SMEs) and OEM SMEs • Assist with reactive and proactive Problem Management • Support Change/Asset Management as required, via ticketing processes. • Interface with various levels of Air Force customers: CFP, NOS, MCCC, AMAC … needed You will support the network and end user devices for the customer base, ensuring stability through advanced troubleshooting, timely resolution of incidents, and proactivemaintenance to provide the maximum availability and optimal Mean Time to Repair. Customer experience is key and thus the Service Desk Technicians may More ❯
High Wycombe, Buckinghamshire, South East, United Kingdom Hybrid / WFH Options
Dreams Ltd
button and get stuck in? Here`s a taste of what you`ll be doing day-to-day: - Daily BAU checks and triage plus proactivemaintenance for: o Firewall/web filter errors and threats o Security emails - Validate contents o Cyberark dashboard - Application inbox o Mimecast errors … and threats o Web filter Unblock requests o MS Defender analysis - Assist service desk users with triage of any security issues - Support and maintenance of security tasks in AD/EntraID including o User group membership o Descriptions - Ensure all agent updates and patches for all security systems are More ❯
succeed: IT Operations - Responsible for managing the ongoing BAU support of the platform in operation environments, including change and incident management, service requests and proactive monitoring and maintenance. Security - Ensure security is considered early in the development lifecycle and constantly maintained. DevOps engineers must understand how to secure the More ❯
to the IT department along with input to project initiatives. Acting as an SME within Networks and Communication Services, including Incident and Problem Management, ProactiveMaintenance activities and Implementation of innovative new technologies. This exciting role requires supporting our fleet onboard which means some international travel throughout the … project delivery purposes Act as a technical lead in all Network & Communication activities, working closely with connectivity partners and third-party suppliers Perform daily maintenance and upgrades of the CUK infrastructure across ship and shore services Proactively identify operational issues and ensure remediation to minimise business impact, maintaining regular More ❯
providing comprehensive support for all business applications within our IT portfolio. Key responsibilities include assisting end users with application-related issues, monitoring applications, performing proactive and reactive maintenance, and driving continuous service improvements. As a customer-facing role, it demands a collaborative team player with a proactive … and proposal of automation opportunities in support activities Attending weekly CAB, presenting changes to be implemented by the Application Support team Ensuring housekeeping and maintenance tasks are completed on time Ensuring SLAs (Service Level Agreements) are met. Knowledge Management Ensuring knowledge is spread across the team and removing key More ❯
Technology Support Play a lead role in a team who are working to provide an outstanding experience to all Liberty IT employees through continuous maintenance and optimisation of software and hardware during Liberty IT normal working office hours. Overview and be a subject matter expert all processes and practices … solutions are documented and shared to the wider team. Digital Communications and Audio-Visual Engineering Manage on-site, hybrid, and remote events, through implementation, maintenance and support of AV and digital communications (Zoom, MS Teams) tools and technologies. Act as an escalation point, respond and resolve requests and tickets … implemented to resolve recurring issues and lead the development of these solutions. Ensure solutions are documented and shared to the wider team. Overview and proactive maintain onsite Digital Communications and AV tools and technologies, and update relevant licences as required. Office Environment Support Play a lead role in a More ❯
Technology Support Play a lead role in a team who are working to provide an outstanding experience to all Liberty IT employees through continuous maintenance and optimisation of software and hardware during Liberty IT normal working office hours. Overview and be a subject matter expert all processes and practices … solutions are documented and shared to the wider team. Digital Communications and Audio-Visual Engineering Manage on-site, hybrid, and remote events, through implementation, maintenance and support of AV and digital communications (Zoom, MS Teams) tools and technologies. Act as an escalation point, respond and resolve requests and tickets … implemented to resolve recurring issues and lead the development of these solutions. Ensure solutions are documented and shared to the wider team. Overview and proactive maintain onsite Digital Communications and AV tools and technologies, and update relevant licences as required. Office Environment Support Play a lead role in a More ❯
newport, midlands, united kingdom Hybrid / WFH Options
Liberty IT
Technology Support Play a lead role in a team who are working to provide an outstanding experience to all Liberty IT employees through continuous maintenance and optimisation of software and hardware during Liberty IT normal working office hours. Overview and be a subject matter expert all processes and practices … solutions are documented and shared to the wider team. Digital Communications and Audio-Visual Engineering Manage on-site, hybrid, and remote events, through implementation, maintenance and support of AV and digital communications (Zoom, MS Teams) tools and technologies. Act as an escalation point, respond and resolve requests and tickets … implemented to resolve recurring issues and lead the development of these solutions. Ensure solutions are documented and shared to the wider team. Overview and proactive maintain onsite Digital Communications and AV tools and technologies, and update relevant licences as required. Office Environment Support Play a lead role in a More ❯
northampton, midlands, united kingdom Hybrid / WFH Options
Liberty IT
Technology Support Play a lead role in a team who are working to provide an outstanding experience to all Liberty IT employees through continuous maintenance and optimisation of software and hardware during Liberty IT normal working office hours. Overview and be a subject matter expert all processes and practices … solutions are documented and shared to the wider team. Digital Communications and Audio-Visual Engineering Manage on-site, hybrid, and remote events, through implementation, maintenance and support of AV and digital communications (Zoom, MS Teams) tools and technologies. Act as an escalation point, respond and resolve requests and tickets … implemented to resolve recurring issues and lead the development of these solutions. Ensure solutions are documented and shared to the wider team. Overview and proactive maintain onsite Digital Communications and AV tools and technologies, and update relevant licences as required. Office Environment Support Play a lead role in a More ❯
leicester, midlands, united kingdom Hybrid / WFH Options
Liberty IT
Technology Support Play a lead role in a team who are working to provide an outstanding experience to all Liberty IT employees through continuous maintenance and optimisation of software and hardware during Liberty IT normal working office hours. Overview and be a subject matter expert all processes and practices … solutions are documented and shared to the wider team. Digital Communications and Audio-Visual Engineering Manage on-site, hybrid, and remote events, through implementation, maintenance and support of AV and digital communications (Zoom, MS Teams) tools and technologies. Act as an escalation point, respond and resolve requests and tickets … implemented to resolve recurring issues and lead the development of these solutions. Ensure solutions are documented and shared to the wider team. Overview and proactive maintain onsite Digital Communications and AV tools and technologies, and update relevant licences as required. Office Environment Support Play a lead role in a More ❯
lincoln, midlands, united kingdom Hybrid / WFH Options
Liberty IT
Technology Support Play a lead role in a team who are working to provide an outstanding experience to all Liberty IT employees through continuous maintenance and optimisation of software and hardware during Liberty IT normal working office hours. Overview and be a subject matter expert all processes and practices … solutions are documented and shared to the wider team. Digital Communications and Audio-Visual Engineering Manage on-site, hybrid, and remote events, through implementation, maintenance and support of AV and digital communications (Zoom, MS Teams) tools and technologies. Act as an escalation point, respond and resolve requests and tickets … implemented to resolve recurring issues and lead the development of these solutions. Ensure solutions are documented and shared to the wider team. Overview and proactive maintain onsite Digital Communications and AV tools and technologies, and update relevant licences as required. Office Environment Support Play a lead role in a More ❯
chesterfield, midlands, united kingdom Hybrid / WFH Options
Liberty IT
Technology Support Play a lead role in a team who are working to provide an outstanding experience to all Liberty IT employees through continuous maintenance and optimisation of software and hardware during Liberty IT normal working office hours. Overview and be a subject matter expert all processes and practices … solutions are documented and shared to the wider team. Digital Communications and Audio-Visual Engineering Manage on-site, hybrid, and remote events, through implementation, maintenance and support of AV and digital communications (Zoom, MS Teams) tools and technologies. Act as an escalation point, respond and resolve requests and tickets … implemented to resolve recurring issues and lead the development of these solutions. Ensure solutions are documented and shared to the wider team. Overview and proactive maintain onsite Digital Communications and AV tools and technologies, and update relevant licences as required. Office Environment Support Play a lead role in a More ❯
worcester, midlands, united kingdom Hybrid / WFH Options
Liberty IT
Technology Support Play a lead role in a team who are working to provide an outstanding experience to all Liberty IT employees through continuous maintenance and optimisation of software and hardware during Liberty IT normal working office hours. Overview and be a subject matter expert all processes and practices … solutions are documented and shared to the wider team. Digital Communications and Audio-Visual Engineering Manage on-site, hybrid, and remote events, through implementation, maintenance and support of AV and digital communications (Zoom, MS Teams) tools and technologies. Act as an escalation point, respond and resolve requests and tickets … implemented to resolve recurring issues and lead the development of these solutions. Ensure solutions are documented and shared to the wider team. Overview and proactive maintain onsite Digital Communications and AV tools and technologies, and update relevant licences as required. Office Environment Support Play a lead role in a More ❯
coventry, midlands, united kingdom Hybrid / WFH Options
Liberty IT
Technology Support Play a lead role in a team who are working to provide an outstanding experience to all Liberty IT employees through continuous maintenance and optimisation of software and hardware during Liberty IT normal working office hours. Overview and be a subject matter expert all processes and practices … solutions are documented and shared to the wider team. Digital Communications and Audio-Visual Engineering Manage on-site, hybrid, and remote events, through implementation, maintenance and support of AV and digital communications (Zoom, MS Teams) tools and technologies. Act as an escalation point, respond and resolve requests and tickets … implemented to resolve recurring issues and lead the development of these solutions. Ensure solutions are documented and shared to the wider team. Overview and proactive maintain onsite Digital Communications and AV tools and technologies, and update relevant licences as required. Office Environment Support Play a lead role in a More ❯
belfast, antrim, united kingdom Hybrid / WFH Options
Liberty IT
Technology Support Play a lead role in a team who are working to provide an outstanding experience to all Liberty IT employees through continuous maintenance and optimisation of software and hardware during Liberty IT normal working office hours. Overview and be a subject matter expert all processes and practices … solutions are documented and shared to the wider team. Digital Communications and Audio-Visual Engineering Manage on-site, hybrid, and remote events, through implementation, maintenance and support of AV and digital communications (Zoom, MS Teams) tools and technologies. Act as an escalation point, respond and resolve requests and tickets … implemented to resolve recurring issues and lead the development of these solutions. Ensure solutions are documented and shared to the wider team. Overview and proactive maintain onsite Digital Communications and AV tools and technologies, and update relevant licences as required. Office Environment Support Play a lead role in a More ❯
telford, midlands, united kingdom Hybrid / WFH Options
Liberty IT
Technology Support Play a lead role in a team who are working to provide an outstanding experience to all Liberty IT employees through continuous maintenance and optimisation of software and hardware during Liberty IT normal working office hours. Overview and be a subject matter expert all processes and practices … solutions are documented and shared to the wider team. Digital Communications and Audio-Visual Engineering Manage on-site, hybrid, and remote events, through implementation, maintenance and support of AV and digital communications (Zoom, MS Teams) tools and technologies. Act as an escalation point, respond and resolve requests and tickets … implemented to resolve recurring issues and lead the development of these solutions. Ensure solutions are documented and shared to the wider team. Overview and proactive maintain onsite Digital Communications and AV tools and technologies, and update relevant licences as required. Office Environment Support Play a lead role in a More ❯
west midlands, midlands, united kingdom Hybrid / WFH Options
Liberty IT
Technology Support Play a lead role in a team who are working to provide an outstanding experience to all Liberty IT employees through continuous maintenance and optimisation of software and hardware during Liberty IT normal working office hours. Overview and be a subject matter expert all processes and practices … solutions are documented and shared to the wider team. Digital Communications and Audio-Visual Engineering Manage on-site, hybrid, and remote events, through implementation, maintenance and support of AV and digital communications (Zoom, MS Teams) tools and technologies. Act as an escalation point, respond and resolve requests and tickets … implemented to resolve recurring issues and lead the development of these solutions. Ensure solutions are documented and shared to the wider team. Overview and proactive maintain onsite Digital Communications and AV tools and technologies, and update relevant licences as required. Office Environment Support Play a lead role in a More ❯
birmingham, midlands, united kingdom Hybrid / WFH Options
Liberty IT
Technology Support Play a lead role in a team who are working to provide an outstanding experience to all Liberty IT employees through continuous maintenance and optimisation of software and hardware during Liberty IT normal working office hours. Overview and be a subject matter expert all processes and practices … solutions are documented and shared to the wider team. Digital Communications and Audio-Visual Engineering Manage on-site, hybrid, and remote events, through implementation, maintenance and support of AV and digital communications (Zoom, MS Teams) tools and technologies. Act as an escalation point, respond and resolve requests and tickets … implemented to resolve recurring issues and lead the development of these solutions. Ensure solutions are documented and shared to the wider team. Overview and proactive maintain onsite Digital Communications and AV tools and technologies, and update relevant licences as required. Office Environment Support Play a lead role in a More ❯
derby, midlands, united kingdom Hybrid / WFH Options
Liberty IT
Technology Support Play a lead role in a team who are working to provide an outstanding experience to all Liberty IT employees through continuous maintenance and optimisation of software and hardware during Liberty IT normal working office hours. Overview and be a subject matter expert all processes and practices … solutions are documented and shared to the wider team. Digital Communications and Audio-Visual Engineering Manage on-site, hybrid, and remote events, through implementation, maintenance and support of AV and digital communications (Zoom, MS Teams) tools and technologies. Act as an escalation point, respond and resolve requests and tickets … implemented to resolve recurring issues and lead the development of these solutions. Ensure solutions are documented and shared to the wider team. Overview and proactive maintain onsite Digital Communications and AV tools and technologies, and update relevant licences as required. Office Environment Support Play a lead role in a More ❯
nottingham, midlands, united kingdom Hybrid / WFH Options
Liberty IT
Technology Support Play a lead role in a team who are working to provide an outstanding experience to all Liberty IT employees through continuous maintenance and optimisation of software and hardware during Liberty IT normal working office hours. Overview and be a subject matter expert all processes and practices … solutions are documented and shared to the wider team. Digital Communications and Audio-Visual Engineering Manage on-site, hybrid, and remote events, through implementation, maintenance and support of AV and digital communications (Zoom, MS Teams) tools and technologies. Act as an escalation point, respond and resolve requests and tickets … implemented to resolve recurring issues and lead the development of these solutions. Ensure solutions are documented and shared to the wider team. Overview and proactive maintain onsite Digital Communications and AV tools and technologies, and update relevant licences as required. Office Environment Support Play a lead role in a More ❯