4 Problem Manager Jobs with Hybrid or WFH Options

Chroma are currently recruiting for a Problem Manager to join a rapidly growing Managed Service Provider in their Manchester or Leeds office on a hybrid basis (2-3 day a week on site) offering up to £50K per annum. As the sole Problem Manager, your role … ensure customers have uninterrupted access to their services. This is a growth-related position to support a busy service desk team. Benefits of the Problem Manager role include hybrid working, industry leading trading, 23 days holiday (increasing with length of service as well as an option to buy … from 30 to over 200 staff and from £10m annual revenue to more than £40mand theyre not finished yet, with ambitious future plans! The Problem Manager will report to the Head of Operations and will work closely with the service desk engineers. This role will suit an experienced more »

Senior Incident and Problem Manager – Leeds/Rugby/Warrington/Hybrid £55k-£60k with a bonus of up to 15%. We have partnered with an organisation who are hiring for a Major Incident and Problem Manager to focus on the governance of IT incidents … and problems with the aim to reduce any business disruption. The ideal Major Incident and Problem Manager will be responsible for managing the full problem lifecycle and act as the lead in the Incident and Problem Management team. The role will be primarily based remotely with … travel to the organisation’s various sites twice a month. Responsibilities of the Major Incident and Problem Manager: - Take full ownership of incident management process and adhere to SLAs. - Play an active part in driving the incident reduction plan. - Lead the recovery of high-profile technology incidents within more »

Incident Manager/Problem Manager x 3 - ITIL/ITSM - All Levels - Swindon - FinTech - New! Up to £38k+ Benefits + Bonus + Hybrid +++ 2/3 days on site per week +++ Leading organisation in Swindon requires a number of Incident Managers/Problem Managers … join its growing ITIL Service Operations function. Suitable candidates will have the following: Circa 2 years in ITIL Service Operations with a focus on Problem Management Analytical approach to problems and excellent attention to detail Work under pressure and to deadlines Continuous Service Improvement mindset BI Tools – Ideally Power … BI or EazyBI - Desirable Jira/Jira Service Desk/Confluence - Desirable Excel Duties will include the following: Assisting in Problem Management investigations with technical subject matter experts Partaking in post incident reports for all major incidents to senior IT leaders Being responsible for the prevention of recurring incidents more »

60k - €65k base + 10% bonus + health + pension Hybrid Working - West Dublin Large Enterprise Business The Incident & Problem Manager will play a critical role in ensuring the stability and reliability of our clients IT infrastructure by effectively managing and resolving incidents and problems. This position requires … procedures and service level agreements (SLAs). Provide regular updates to stakeholders on the status of incidents, including root cause analysis and preventive measures. Problem Management: Lead the investigation and analysis of recurring or high-impact incidents to identify underlying problems and root causes. Develop and implement strategies to … problems on business operations. Collaborate with relevant teams to prioritize and implement permanent solutions, including changes to IT infrastructure, systems, or processes. Maintain a problem register to track and monitor the status of ongoing investigations and resolution efforts. Continuous Improvement: Identify opportunities to enhance incident and problem management more »