Order to Cash (O2C) Transformation Manager
- Location
- Bath, England, United Kingdom
regional stakeholders to: Lead current-state process discovery, workshops and stakeholder engagement activities. Identify opportunities to improve billing, invoicing, cash application, collections, dispute management and reporting processes. Support the design and implementation of future-state processes and controls. Translate business requirements into practical system and workflow enhancements. Coordinate testing … adoption. Support deployment readiness, cutover planning, go-live activities and post-implementation support. Develop process documentation, standard operating procedures and training materials. Deliver change management activities that drive user engagement and adoption. Track programme progress, risks, issues and dependencies, providing updates to key stakeholders. Support the successful transition ...