3 of 3 Remote Remedy ITSM Jobs

Service Designer - Senior Service Designer (Human-Centred Design) We are currently looking for an experienced Senior Service Designer to support a major Public Sector ITSM transformation programme centred around BMC Helix . Working alongside Senior ITSM Consultants and client stakeholders, you'll lead discovery activities, understand user needs … design Workshop facilitation Design Thinking AI, GenAI and automation opportunities Miro and/or Mural Desirable experience includes BMC Helix, BMC Remedy, ITSM, ITIL and Public Sector environments. In return: £550 - £600pd (Inside IR35) Initial 9 month contract Hybrid work (Home and travel to UK Client sites ...

coordinating Major Incidents and Change Management Experience with Problem Management and Continual Service Improvement Knowledge of Service Catalogue and Request Management Experience using enterprise ITSM platforms (Remedy, ServiceNow or similar) Strong stakeholder and supplier management skills Excellent communication and reporting abilities Comfortable working across multiple operational priorities … Service Catalogue offerings Work closely with Service Desk, Security and third-party suppliers Produce operational reporting and customer satisfaction metrics Improve data quality across ITSM platforms Deliver process improvements, documentation and operational guidance IT Service Management Lead Contract Length: 8 Months Location: Warwick (Hybrid - UK Candidates Only) Day Rate ...

Senior Active Directory Engineer Location: London - Hybrid - 4 days per week onsite Start Date: ASAP Contract Rate: £460 per day inside IR35 Working Pattern: Night shift depending on the change scheduled Duration: 6 months initially ...