1 to 25 of 72 Remote Senior IT Support Analyst Jobs

Our client, a forward-thinking financial services organisation, is expanding their internal IT operations team and looking for an experienced Senior IT Support Analyst to take ownership of frontline technical support. You'll be the go-to person for advanced technical issues, working closely with … can be flexibility on start & finish times and working from home arrangements. What You'll Be Doing: Acting as the escalation point for complex IT issues, handling requests via phone, email, and ticketing systems Managing user lifecycle operations such as onboarding/offboarding and access provisioning (SharePoint, Exchange, conditional … access policies, etc.) Taking full ownership of support requests-seeing issues through to resolution with a proactive and service-focused mindset Monitoring performance against SLAs, aiming to resolve the majority of tickets quickly and effectively Logging and maintaining accurate technical documentation and solution guides Investigating repeat incidents to identify More ❯

Our client, a forward-thinking financial services organisation, is expanding their internal IT operations team and looking for an experienced Senior IT Support Analyst to take ownership of frontline technical support. You'll be the go-to person for advanced technical issues, working closely with … can be flexibility on start & finish times and working from home arrangements. What You'll Be Doing: Acting as the escalation point for complex IT issues, handling requests via phone, email, and ticketing systems Managing user lifecycle operations such as onboarding/offboarding and access provisioning (SharePoint, Exchange, conditional … access policies, etc.) Taking full ownership of support requests-seeing issues through to resolution with a proactive and service-focused mindset Monitoring performance against SLAs, aiming to resolve the majority of tickets quickly and effectively Logging and maintaining accurate technical documentation and solution guides Investigating repeat incidents to identify More ❯

Our client, a forward-thinking financial services organisation, is expanding their internal IT operations team and looking for an experienced Senior IT Support Analyst to take ownership of frontline technical support. You'll be the go-to person for advanced technical issues, working closely with … can be flexibility on start & finish times and working from home arrangements. What You'll Be Doing: Acting as the escalation point for complex IT issues, handling requests via phone, email, and ticketing systems Managing user lifecycle operations such as onboarding/offboarding and access provisioning (SharePoint, Exchange, conditional … access policies, etc.) Taking full ownership of support requests-seeing issues through to resolution with a proactive and service-focused mindset Monitoring performance against SLAs, aiming to resolve the majority of tickets quickly and effectively Logging and maintaining accurate technical documentation and solution guides Investigating repeat incidents to identify More ❯

Our client, a forward-thinking financial services organisation, is expanding their internal IT operations team and looking for an experienced Senior IT Support Analyst to take ownership of frontline technical support. You'll be the go-to person for advanced technical issues, working closely with … can be flexibility on start & finish times and working from home arrangements. What You'll Be Doing: Acting as the escalation point for complex IT issues, handling requests via phone, email, and ticketing systems Managing user lifecycle operations such as onboarding/offboarding and access provisioning (SharePoint, Exchange, conditional … access policies, etc.) Taking full ownership of support requests-seeing issues through to resolution with a proactive and service-focused mindset Monitoring performance against SLAs, aiming to resolve the majority of tickets quickly and effectively Logging and maintaining accurate technical documentation and solution guides Investigating repeat incidents to identify More ❯

Our client, a forward-thinking financial services organisation, is expanding their internal IT operations team and looking for an experienced Senior IT Support Analyst to take ownership of frontline technical support. You'll be the go-to person for advanced technical issues, working closely with … can be flexibility on start & finish times and working from home arrangements. What You'll Be Doing: Acting as the escalation point for complex IT issues, handling requests via phone, email, and ticketing systems Managing user lifecycle operations such as onboarding/offboarding and access provisioning (SharePoint, Exchange, conditional … access policies, etc.) Taking full ownership of support requests-seeing issues through to resolution with a proactive and service-focused mindset Monitoring performance against SLAs, aiming to resolve the majority of tickets quickly and effectively Logging and maintaining accurate technical documentation and solution guides Investigating repeat incidents to identify More ❯

Our client, a forward-thinking financial services organisation, is expanding their internal IT operations team and looking for an experienced Senior IT Support Analyst to take ownership of frontline technical support. You'll be the go-to person for advanced technical issues, working closely with … can be flexibility on start & finish times and working from home arrangements. What You'll Be Doing: Acting as the escalation point for complex IT issues, handling requests via phone, email, and ticketing systems Managing user lifecycle operations such as onboarding/offboarding and access provisioning (SharePoint, Exchange, conditional … access policies, etc.) Taking full ownership of support requests-seeing issues through to resolution with a proactive and service-focused mindset Monitoring performance against SLAs, aiming to resolve the majority of tickets quickly and effectively Logging and maintaining accurate technical documentation and solution guides Investigating repeat incidents to identify More ❯

Our client, a forward-thinking financial services organisation, is expanding their internal IT operations team and looking for an experienced Senior IT Support Analyst to take ownership of frontline technical support. You'll be the go-to person for advanced technical issues, working closely with … can be flexibility on start & finish times and working from home arrangements. What You'll Be Doing: Acting as the escalation point for complex IT issues, handling requests via phone, email, and ticketing systems Managing user lifecycle operations such as onboarding/offboarding and access provisioning (SharePoint, Exchange, conditional … access policies, etc.) Taking full ownership of support requests-seeing issues through to resolution with a proactive and service-focused mindset Monitoring performance against SLAs, aiming to resolve the majority of tickets quickly and effectively Logging and maintaining accurate technical documentation and solution guides Investigating repeat incidents to identify More ❯

Our client, a forward-thinking financial services organisation, is expanding their internal IT operations team and looking for an experienced Senior IT Support Analyst to take ownership of frontline technical support. You'll be the go-to person for advanced technical issues, working closely with … can be flexibility on start & finish times and working from home arrangements. What You'll Be Doing: Acting as the escalation point for complex IT issues, handling requests via phone, email, and ticketing systems Managing user lifecycle operations such as onboarding/offboarding and access provisioning (SharePoint, Exchange, conditional … access policies, etc.) Taking full ownership of support requests-seeing issues through to resolution with a proactive and service-focused mindset Monitoring performance against SLAs, aiming to resolve the majority of tickets quickly and effectively Logging and maintaining accurate technical documentation and solution guides Investigating repeat incidents to identify More ❯

Our client, a forward-thinking financial services organisation, is expanding their internal IT operations team and looking for an experienced Senior IT Support Analyst to take ownership of frontline technical support. You'll be the go-to person for advanced technical issues, working closely with … can be flexibility on start & finish times and working from home arrangements. What You'll Be Doing: Acting as the escalation point for complex IT issues, handling requests via phone, email, and ticketing systems Managing user lifecycle operations such as onboarding/offboarding and access provisioning (SharePoint, Exchange, conditional … access policies, etc.) Taking full ownership of support requests-seeing issues through to resolution with a proactive and service-focused mindset Monitoring performance against SLAs, aiming to resolve the majority of tickets quickly and effectively Logging and maintaining accurate technical documentation and solution guides Investigating repeat incidents to identify More ❯

Our client, a forward-thinking financial services organisation, is expanding their internal IT operations team and looking for an experienced Senior IT Support Analyst to take ownership of frontline technical support. You'll be the go-to person for advanced technical issues, working closely with … can be flexibility on start & finish times and working from home arrangements. What You'll Be Doing: Acting as the escalation point for complex IT issues, handling requests via phone, email, and ticketing systems Managing user lifecycle operations such as onboarding/offboarding and access provisioning (SharePoint, Exchange, conditional … access policies, etc.) Taking full ownership of support requests-seeing issues through to resolution with a proactive and service-focused mindset Monitoring performance against SLAs, aiming to resolve the majority of tickets quickly and effectively Logging and maintaining accurate technical documentation and solution guides Investigating repeat incidents to identify More ❯

Our client, a forward-thinking financial services organisation, is expanding their internal IT operations team and looking for an experienced Senior IT Support Analyst to take ownership of frontline technical support. You'll be the go-to person for advanced technical issues, working closely with … can be flexibility on start & finish times and working from home arrangements. What You'll Be Doing: Acting as the escalation point for complex IT issues, handling requests via phone, email, and ticketing systems Managing user lifecycle operations such as onboarding/offboarding and access provisioning (SharePoint, Exchange, conditional … access policies, etc.) Taking full ownership of support requests-seeing issues through to resolution with a proactive and service-focused mindset Monitoring performance against SLAs, aiming to resolve the majority of tickets quickly and effectively Logging and maintaining accurate technical documentation and solution guides Investigating repeat incidents to identify More ❯

Our client, a forward-thinking financial services organisation, is expanding their internal IT operations team and looking for an experienced Senior IT Support Analyst to take ownership of frontline technical support. You'll be the go-to person for advanced technical issues, working closely with … can be flexibility on start & finish times and working from home arrangements. What You'll Be Doing: Acting as the escalation point for complex IT issues, handling requests via phone, email, and ticketing systems Managing user lifecycle operations such as onboarding/offboarding and access provisioning (SharePoint, Exchange, conditional … access policies, etc.) Taking full ownership of support requests-seeing issues through to resolution with a proactive and service-focused mindset Monitoring performance against SLAs, aiming to resolve the majority of tickets quickly and effectively Logging and maintaining accurate technical documentation and solution guides Investigating repeat incidents to identify More ❯

Our client, a forward-thinking financial services organisation, is expanding their internal IT operations team and looking for an experienced Senior IT Support Analyst to take ownership of frontline technical support. You'll be the go-to person for advanced technical issues, working closely with … can be flexibility on start & finish times and working from home arrangements. What You'll Be Doing: Acting as the escalation point for complex IT issues, handling requests via phone, email, and ticketing systems Managing user lifecycle operations such as onboarding/offboarding and access provisioning (SharePoint, Exchange, conditional … access policies, etc.) Taking full ownership of support requests-seeing issues through to resolution with a proactive and service-focused mindset Monitoring performance against SLAs, aiming to resolve the majority of tickets quickly and effectively Logging and maintaining accurate technical documentation and solution guides Investigating repeat incidents to identify More ❯

Our client, a forward-thinking financial services organisation, is expanding their internal IT operations team and looking for an experienced Senior IT Support Analyst to take ownership of frontline technical support. You'll be the go-to person for advanced technical issues, working closely with … can be flexibility on start & finish times and working from home arrangements. What You'll Be Doing: Acting as the escalation point for complex IT issues, handling requests via phone, email, and ticketing systems Managing user lifecycle operations such as onboarding/offboarding and access provisioning (SharePoint, Exchange, conditional … access policies, etc.) Taking full ownership of support requests-seeing issues through to resolution with a proactive and service-focused mindset Monitoring performance against SLAs, aiming to resolve the majority of tickets quickly and effectively Logging and maintaining accurate technical documentation and solution guides Investigating repeat incidents to identify More ❯

Our client, a forward-thinking financial services organisation, is expanding their internal IT operations team and looking for an experienced Senior IT Support Analyst to take ownership of frontline technical support. You'll be the go-to person for advanced technical issues, working closely with … can be flexibility on start & finish times and working from home arrangements. What You'll Be Doing: Acting as the escalation point for complex IT issues, handling requests via phone, email, and ticketing systems Managing user lifecycle operations such as onboarding/offboarding and access provisioning (SharePoint, Exchange, conditional … access policies, etc.) Taking full ownership of support requests-seeing issues through to resolution with a proactive and service-focused mindset Monitoring performance against SLAs, aiming to resolve the majority of tickets quickly and effectively Logging and maintaining accurate technical documentation and solution guides Investigating repeat incidents to identify More ❯

Our client, a forward-thinking financial services organisation, is expanding their internal IT operations team and looking for an experienced Senior IT Support Analyst to take ownership of frontline technical support. You'll be the go-to person for advanced technical issues, working closely with … can be flexibility on start & finish times and working from home arrangements. What You'll Be Doing: Acting as the escalation point for complex IT issues, handling requests via phone, email, and ticketing systems Managing user lifecycle operations such as onboarding/offboarding and access provisioning (SharePoint, Exchange, conditional … access policies, etc.) Taking full ownership of support requests-seeing issues through to resolution with a proactive and service-focused mindset Monitoring performance against SLAs, aiming to resolve the majority of tickets quickly and effectively Logging and maintaining accurate technical documentation and solution guides Investigating repeat incidents to identify More ❯

Our client, a forward-thinking financial services organisation, is expanding their internal IT operations team and looking for an experienced Senior IT Support Analyst to take ownership of frontline technical support. You'll be the go-to person for advanced technical issues, working closely with … can be flexibility on start & finish times and working from home arrangements. What You'll Be Doing: Acting as the escalation point for complex IT issues, handling requests via phone, email, and ticketing systems Managing user lifecycle operations such as onboarding/offboarding and access provisioning (SharePoint, Exchange, conditional … access policies, etc.) Taking full ownership of support requests-seeing issues through to resolution with a proactive and service-focused mindset Monitoring performance against SLAs, aiming to resolve the majority of tickets quickly and effectively Logging and maintaining accurate technical documentation and solution guides Investigating repeat incidents to identify More ❯

Our client, a forward-thinking financial services organisation, is expanding their internal IT operations team and looking for an experienced Senior IT Support Analyst to take ownership of frontline technical support. You'll be the go-to person for advanced technical issues, working closely with … can be flexibility on start & finish times and working from home arrangements. What You'll Be Doing: Acting as the escalation point for complex IT issues, handling requests via phone, email, and ticketing systems Managing user lifecycle operations such as onboarding/offboarding and access provisioning (SharePoint, Exchange, conditional … access policies, etc.) Taking full ownership of support requests-seeing issues through to resolution with a proactive and service-focused mindset Monitoring performance against SLAs, aiming to resolve the majority of tickets quickly and effectively Logging and maintaining accurate technical documentation and solution guides Investigating repeat incidents to identify More ❯

Our client, a forward-thinking financial services organisation, is expanding their internal IT operations team and looking for an experienced Senior IT Support Analyst to take ownership of frontline technical support. You'll be the go-to person for advanced technical issues, working closely with … can be flexibility on start & finish times and working from home arrangements. What You'll Be Doing: Acting as the escalation point for complex IT issues, handling requests via phone, email, and ticketing systems Managing user lifecycle operations such as onboarding/offboarding and access provisioning (SharePoint, Exchange, conditional … access policies, etc.) Taking full ownership of support requests-seeing issues through to resolution with a proactive and service-focused mindset Monitoring performance against SLAs, aiming to resolve the majority of tickets quickly and effectively Logging and maintaining accurate technical documentation and solution guides Investigating repeat incidents to identify More ❯

Our client, a forward-thinking financial services organisation, is expanding their internal IT operations team and looking for an experienced Senior IT Support Analyst to take ownership of frontline technical support. You'll be the go-to person for advanced technical issues, working closely with … can be flexibility on start & finish times and working from home arrangements. What You'll Be Doing: Acting as the escalation point for complex IT issues, handling requests via phone, email, and ticketing systems Managing user lifecycle operations such as onboarding/offboarding and access provisioning (SharePoint, Exchange, conditional … access policies, etc.) Taking full ownership of support requests-seeing issues through to resolution with a proactive and service-focused mindset Monitoring performance against SLAs, aiming to resolve the majority of tickets quickly and effectively Logging and maintaining accurate technical documentation and solution guides Investigating repeat incidents to identify More ❯

Our client, a forward-thinking financial services organisation, is expanding their internal IT operations team and looking for an experienced Senior IT Support Analyst to take ownership of frontline technical support. You'll be the go-to person for advanced technical issues, working closely with … can be flexibility on start & finish times and working from home arrangements. What You'll Be Doing: Acting as the escalation point for complex IT issues, handling requests via phone, email, and ticketing systems Managing user lifecycle operations such as onboarding/offboarding and access provisioning (SharePoint, Exchange, conditional … access policies, etc.) Taking full ownership of support requests-seeing issues through to resolution with a proactive and service-focused mindset Monitoring performance against SLAs, aiming to resolve the majority of tickets quickly and effectively Logging and maintaining accurate technical documentation and solution guides Investigating repeat incidents to identify More ❯

Our client, a forward-thinking financial services organisation, is expanding their internal IT operations team and looking for an experienced Senior IT Support Analyst to take ownership of frontline technical support. You'll be the go-to person for advanced technical issues, working closely with … can be flexibility on start & finish times and working from home arrangements. What You'll Be Doing: Acting as the escalation point for complex IT issues, handling requests via phone, email, and ticketing systems Managing user lifecycle operations such as onboarding/offboarding and access provisioning (SharePoint, Exchange, conditional … access policies, etc.) Taking full ownership of support requests-seeing issues through to resolution with a proactive and service-focused mindset Monitoring performance against SLAs, aiming to resolve the majority of tickets quickly and effectively Logging and maintaining accurate technical documentation and solution guides Investigating repeat incidents to identify More ❯

Our client, a forward-thinking financial services organisation, is expanding their internal IT operations team and looking for an experienced Senior IT Support Analyst to take ownership of frontline technical support. You'll be the go-to person for advanced technical issues, working closely with … can be flexibility on start & finish times and working from home arrangements. What You'll Be Doing: Acting as the escalation point for complex IT issues, handling requests via phone, email, and ticketing systems Managing user lifecycle operations such as onboarding/offboarding and access provisioning (SharePoint, Exchange, conditional … access policies, etc.) Taking full ownership of support requests-seeing issues through to resolution with a proactive and service-focused mindset Monitoring performance against SLAs, aiming to resolve the majority of tickets quickly and effectively Logging and maintaining accurate technical documentation and solution guides Investigating repeat incidents to identify More ❯

Our client, a forward-thinking financial services organisation, is expanding their internal IT operations team and looking for an experienced Senior IT Support Analyst to take ownership of frontline technical support. You'll be the go-to person for advanced technical issues, working closely with … can be flexibility on start & finish times and working from home arrangements. What You'll Be Doing: Acting as the escalation point for complex IT issues, handling requests via phone, email, and ticketing systems Managing user lifecycle operations such as onboarding/offboarding and access provisioning (SharePoint, Exchange, conditional … access policies, etc.) Taking full ownership of support requests-seeing issues through to resolution with a proactive and service-focused mindset Monitoring performance against SLAs, aiming to resolve the majority of tickets quickly and effectively Logging and maintaining accurate technical documentation and solution guides Investigating repeat incidents to identify More ❯

Our client, a forward-thinking financial services organisation, is expanding their internal IT operations team and looking for an experienced Senior IT Support Analyst to take ownership of frontline technical support. You'll be the go-to person for advanced technical issues, working closely with … can be flexibility on start & finish times and working from home arrangements. What You'll Be Doing: Acting as the escalation point for complex IT issues, handling requests via phone, email, and ticketing systems Managing user lifecycle operations such as onboarding/offboarding and access provisioning (SharePoint, Exchange, conditional … access policies, etc.) Taking full ownership of support requests-seeing issues through to resolution with a proactive and service-focused mindset Monitoring performance against SLAs, aiming to resolve the majority of tickets quickly and effectively Logging and maintaining accurate technical documentation and solution guides Investigating repeat incidents to identify More ❯