Newcastle Upon Tyne, United Kingdom Hybrid / WFH Options
NHS Business Services Authority
Job summary This role supports the Digitisation Strategy of the NHSBSA. The post holder will be responsible for managing a user experience research team, undertaking user research activities on their own projects, and providing training and mentorship for user researchers within the organisation. The post holder will ensure the team generates new and useful user insights … for you and your loved oneso Access to a wide range of benefits and high street and online discounts Main duties of the job Leading and conducting pro-active user experience research projects including the creation of user research deliverables to provide in- depth, actionable insight, so that issues and opportunities are clearly identified and properly reported. Planning … designing and conducting interviews, workshops and usability testing sessions to support the design and development of digital services. Leading the user research process from developing the research methodology and user recruitment scripts through to analysis and user research outputs. Conducting in-house research with users to test concept developments and prototypes using a wide range of quantitative More ❯
Birmingham, West Midlands, England, United Kingdom Hybrid / WFH Options
Hays Specialist Recruitment Limited
permanent Hays is proud to be supporting a major transformation programme within the local council's Customer Services team. As part of this exciting project, we are seeking a SeniorUserResearcher to help shape the next phase of service delivery across Birmingham. This is a fantastic opportunity to play a key role in designing inclusive, user-centred public services that truly meet the needs of the city's diverse communities. About the Role:As a SeniorUserResearcher, you will: Plan, design, and conduct user research activities for complex services and products. Lead research across multiple product teams, ensuring user needs are central to all design and policy decisions. Engage … with Birmingham's diverse communities to understand their experiences and translate insights into actionable service improvements. Champion user research best practices and contribute to the development of the user research community within the council. Key Responsibilities: Lead user research for complex, high-risk, and interdependent services. Build and execute research and analysis plans using both qualitative and More ❯
Edinburgh, Midlothian, Scotland, United Kingdom Hybrid / WFH Options
Netcompany UK Limited
needs Job Description At this level, you will be expected to: Have experience working to the GDS designprincipals or equivalent standards in the UK Public sector or DSSS Build user-centred practices in new teams Align user research activities with wider plans to inform a service proposition Carry out user research and supervise and develop other user … teams design and deliver accessible services that work for all users. Research skills. You have experience of, and can help teams adopt, a wide range of primary and secondary user research methods. Analysis and synthesis. You understand and can help teams apply a range of methods to analyse research data and synthesise findings. You know how to engage sceptical … different audiences Society and technology. You understand the social and technological context of projects. Strategic insight. You understand what problem the team is trying to solve. You can align user research activities to inform decision making and action. Technical understanding. You know about the technologies used to build and operate digital services. User-centred and agile practices. You More ❯
Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom Hybrid / WFH Options
Netcompany UK Limited
needs Job Description At this level, you will be expected to: Have experience working to the GDS designprincipals or equivalent standards in the UK Public sector or DSSS Build user-centred practices in new teams Align user research activities with wider plans to inform a service proposition Carry out user research and supervise and develop other user … teams design and deliver accessible services that work for all users. Research skills. You have experience of, and can help teams adopt, a wide range of primary and secondary user research methods. Analysis and synthesis. You understand and can help teams apply a range of methods to analyse research data and synthesise findings. You know how to engage sceptical … different audiences Society and technology. You understand the social and technological context of projects. Strategic insight. You understand what problem the team is trying to solve. You can align user research activities to inform decision making and action. Technical understanding. You know about the technologies used to build and operate digital services. User-centred and agile practices. You More ❯
Leeds, West Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Netcompany UK Limited
diverse business needs Job Description At this level, you will be expected to: Have experience working to the GDS designprincipals or equivalent standards in the UK Public sector Build user-centred practices in new teams Align user research activities with wider plans to inform a service proposition Carry out user research and supervise and develop other user … teams design and deliver accessible services that work for all users. Research skills. You have experience of, and can help teams adopt, a wide range of primary and secondary user research methods. Analysis and synthesis. You understand and can help teams apply a range of methods to analyse research data and synthesise findings. You know how to engage sceptical … different audiences Society and technology. You understand the social and technological context of projects. Strategic insight. You understand what problem the team is trying to solve. You can align user research activities to inform decision making and action. Technical understanding. You know about the technologies used to build and operate digital services. User-centred and agile practices. You More ❯