IT Service Desk Specialist - London
London, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Hackett Ltd
is the licensed distributor for Tommy Hilfiger, Calvin Klein, Donna Karan, DKNY and Karl Lagerfeld in Spain and Portugal. The project! As an IT Service Desk Specialist, you will be providing tecnhnical support (onsite and online) to our office and retail staff, ensuring the proper resolution of … all incidents and providing exceptional internal customer service. What will the role entail? Provide excellent customer service when responding to invoices and inquires, onsite and online. Management of IT Service tickets, online and onsite support for the AWWG user base Supervise and follow up all support cases to … of technical Internet fundamentals. Familiarity with the Atlassian Suite (a plus). Experience or strong interest in enterprise endpoint security. Essential soft skills: customer service abilities, able to support multiple clients/tasks at once, troubleshooting abilities Able to work both independently and as a team member More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted: