Hybrid Cloud Engineer
- Hiring Organisation
- Sysco GB
- Location
- England, UK
- Employment Type
- Full-time
multinational company, engaging with teams in multiple different locations and regions and some travel within Europe will be required. Key Accountabilities & Responsibilities: ITSM Queue management and adherence to defined SLA’s for infrastructure incidents and problems - ensuring your tickets are resolved to the end user’s satisfaction. Work across … several infrastructure technologies - compute, storage, cloud, remote desktop etc. Follow change management process to document, implement and verify changes. Pro-active research, diagnosis, troubleshooting, and identification of solutions to resolve system issues. Documentation and knowledge transfer of solutions to peers and end users. Taking ownership of reported issues ...