Customer Engagement Job Trends in Belfast

Customer Engagement
County Antrim > Belfast

The table below provides summary statistics and salary benchmarking for jobs advertised in Belfast requiring Customer Engagement skills. It covers permanent job vacancies from the 6 months leading up to 14 October 2025, with comparisons to the same periods in the previous two years.

6 months to
14 Oct 2025
Same period 2024 Same period 2023
Rank 28 45 40
Rank change year-on-year +17 -5 -
Permanent jobs citing Customer Engagement 2 2 7
As % of all permanent jobs in Belfast 0.88% 0.52% 2.17%
As % of the Processes & Methodologies category 1.00% 0.65% 2.33%
Number of salaries quoted 2 2 0
10th Percentile - - -
25th Percentile £56,250 - -
Median annual salary (50th Percentile) £57,500 £80,000 -
Median % change year-on-year -28.13% - -
75th Percentile £58,750 - -
90th Percentile - - -
County Antrim median annual salary £57,500 £80,000 -
% change year-on-year -28.13% - -

All Process and Methodology Skills
Belfast

Customer Engagement falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in Belfast.

Permanent vacancies with a requirement for process or methodology skills 201 310 300
As % of all permanent jobs advertised in Belfast 88.94% 80.10% 92.88%
Number of salaries quoted 109 161 230
10th Percentile £30,000 £34,112 £28,750
25th Percentile £36,250 £46,713 £36,250
Median annual salary (50th Percentile) £50,000 £60,000 £50,000
Median % change year-on-year -16.67% +20.00% -
75th Percentile £65,000 £80,000 £65,000
90th Percentile £75,662 £95,000 £76,375
County Antrim median annual salary £50,000 £60,000 £50,000
% change year-on-year -16.67% +20.00% -

Customer Engagement
Job Vacancy Trend in Belfast

Historical trend showing the proportion of permanent IT job postings citing Customer Engagement relative to all permanent IT jobs advertised in Belfast.

Customer Engagement job vacancy trend in Belfast

Customer Engagement
Salary Trend in Belfast

Salary distribution trend for jobs in Belfast citing Customer Engagement.

Salary distribution trend for jobs in Belfast citing Customer Engagement

Customer Engagement
Co-Occurring Skills & Capabilities in Belfast by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Applications
1 2 (100.00%) Microsoft Excel
1 2 (100.00%) Microsoft Office
1 2 (100.00%) Microsoft PowerPoint
1 2 (100.00%) MS Visio
Cloud Services
1 2 (100.00%) AWS
1 2 (100.00%) Azure
1 2 (100.00%) GCP
Communications & Networking
1 2 (100.00%) Firewall
1 2 (100.00%) Internet
1 2 (100.00%) LAN
1 2 (100.00%) MPLS
1 2 (100.00%) SD-WAN
1 2 (100.00%) SNA
1 2 (100.00%) WAN
1 2 (100.00%) Wi-Fi
1 2 (100.00%) WLAN
General
1 2 (100.00%) Social Skills
Job Titles
1 2 (100.00%) Network Engineer
1 2 (100.00%) Senior
1 2 (100.00%) Senior Network Engineer
Miscellaneous
1 2 (100.00%) Data Centre
1 2 (100.00%) Public Cloud
Processes & Methodologies
1 2 (100.00%) Change Control
1 2 (100.00%) Commercial Awareness
1 2 (100.00%) Continuous Improvement
1 2 (100.00%) Customer Requirements
1 2 (100.00%) Incident Management
1 2 (100.00%) Mentoring
1 2 (100.00%) Network Monitoring
1 2 (100.00%) Process Improvement
1 2 (100.00%) Project Delivery
1 2 (100.00%) Technical Leadership
1 2 (100.00%) Test Planning
Programming Languages
1 2 (100.00%) Python
Qualifications
1 2 (100.00%) CCNP
1 2 (100.00%) CCSP
1 2 (100.00%) Cisco Certification
Systems Management
1 2 (100.00%) Ansible
1 2 (100.00%) FortiGate
Vendors
1 2 (100.00%) Cisco
1 2 (100.00%) Fortinet
1 2 (100.00%) Microsoft