Period
to 19 September 2018

The median annual salary for a Customer Analyst was £50,000 in advertised job vacancies in Birmingham during the 6 months to 19 September 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Customer Analyst
West Midlands > Birmingham
6 months to
19 Sep 2018
Same period 2017 Same period 2016
Rank 189 200 214
Rank change year-on-year +11 +14 -25
Permanent jobs requiring a Customer Analyst 4 3 2
As % of all permanent IT jobs advertised in Birmingham 0.11% 0.077% 0.042%
As % of the Job Titles category 0.11% 0.080% 0.043%
Number of salaries quoted 4 3 1
Birmingham median annual salary £50,000 £37,500 £45,000
Median salary % change year-on-year +33.33% -16.67% +130.77%
10th Percentile £45,000 £26,650 £42,500
90th Percentile £55,000 £42,750 £47,500
West Midlands median annual salary £50,000 £33,000 £17,500
% change year-on-year +51.52% +88.57% -10.26%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Birmingham. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Birmingham
Permanent vacancies in Birmingham with a recognized job title 3,667 3,752 4,628
% of permanent IT jobs with a recognized job title 96.93% 96.35% 96.20%
Number of salaries quoted 2,661 3,083 3,434
Birmingham median annual salary £45,000 £45,000 £42,500
Median salary % change year-on-year - +5.88% -
10th Percentile £25,000 £26,750 £24,500
90th Percentile £71,250 £65,000 £67,500
West Midlands median annual salary £42,500 £40,000 £40,000
% change year-on-year +6.25% - -

Customer Analyst
Job Vacancy Trend in Birmingham

Job postings that featured Customer Analyst in the job title as a percentage of all IT jobs advertised in Birmingham.

Job vacancy trend for Customer Analyst in Birmingham

Customer Analyst
Salary Trend in Birmingham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Analyst in Birmingham.

Salary trend for Customer Analyst in Birmingham

Customer Analyst Skill Set
Top 9 Co-occurring IT Skills in Birmingham

For the 6 months to 19 September 2018, Customer Analyst job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Birmingham region featuring Customer Analyst in the job title.

1 4 (100.00%) CRM
1 4 (100.00%) Business Intelligence
1 4 (100.00%) Telecoms
1 4 (100.00%) Finance
1 4 (100.00%) Banking
1 4 (100.00%) Data Analysis
1 4 (100.00%) SaaS
1 4 (100.00%) Big Data
1 4 (100.00%) Analytical Skills

Customer Analyst Skill Set
Co-occurring IT Skills in Birmingham by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Cloud Services
1 4 (100.00%) SaaS
Database & Business Intelligence
1 4 (100.00%) Big Data
General
1 4 (100.00%) Banking
1 4 (100.00%) Finance
1 4 (100.00%) Telecoms
Miscellaneous
1 4 (100.00%) Analytical Skills
Processes & Methodologies
1 4 (100.00%) Business Intelligence
1 4 (100.00%) CRM
1 4 (100.00%) Data Analysis