Customer Service Job Trends in Braintree

Customer Service
Essex > Braintree

The table below provides summary statistics and salary benchmarking for jobs advertised in Braintree requiring Customer Service skills. It covers permanent job vacancies from the 6 months leading up to 19 June 2026, with comparisons to the same periods in the previous two years.

6 months to
19 Jun 2026
Same period 2025 Same period 2024
Rank 12 - 4
Rank change year-on-year - - -
Permanent jobs citing Customer Service 3 0 1
As % of all permanent jobs in Braintree 4.48% - 14.29%
As % of the Processes & Methodologies category 6.52% - 14.29%
Number of salaries quoted 2 0 1
10th Percentile - - -
25th Percentile £28,750 - £43,750
Median annual salary (50th Percentile) £32,500 - £47,500
75th Percentile £36,250 - £51,250
90th Percentile - - -
Essex median annual salary £28,000 £30,000 £32,500
% change year-on-year -6.67% -7.69% +16.07%

All Process & Methodology Skills
Braintree

Customer Service falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in Braintree.

Permanent vacancies with a requirement for process or methodology skills 46 2 7
As % of all permanent jobs advertised in Braintree 68.66% 100.00% 100.00%
Number of salaries quoted 28 0 6
10th Percentile £28,750 - £23,500
25th Percentile £29,813 - £23,875
Median annual salary (50th Percentile) £35,500 - £27,500
Median % change year-on-year - - -12.70%
75th Percentile £40,000 - £37,500
90th Percentile £47,500 - £45,625
Essex median annual salary £50,000 £41,000 £46,000
% change year-on-year +21.95% -10.87% -3.12%

Customer Service
Job Vacancy Trend in Braintree

Historical trend showing the proportion of permanent IT job postings citing Customer Service relative to all permanent IT jobs advertised in Braintree.

Customer Service job vacancy trend in Braintree

Customer Service
Salary Trend in Braintree

Salary distribution trend for jobs in Braintree citing Customer Service.

Salary distribution trend for jobs in Braintree citing Customer Service

Customer Service
Co-Occurring Skills & Capabilities in Braintree by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Development Applications
1 1 (33.33%) Moq
General
1 2 (66.67%) Finance
1 2 (66.67%) Public Sector
1 2 (66.67%) Social Skills
2 1 (33.33%) Aerospace
2 1 (33.33%) Analytical Skills
2 1 (33.33%) Automotive
2 1 (33.33%) Electronics
2 1 (33.33%) Inclusion and Diversity
2 1 (33.33%) Manufacturing
Job Titles
1 2 (66.67%) Administrator
2 1 (33.33%) Software Engineer
Libraries, Frameworks & Software Standards
1 1 (33.33%) .NET
1 1 (33.33%) .NET Framework
1 1 (33.33%) Entity Framework
1 1 (33.33%) XML
1 1 (33.33%) XSLT
Miscellaneous
1 1 (33.33%) Acoustics
Processes & Methodologies
1 2 (66.67%) Data Management
1 2 (66.67%) Data Security
2 1 (33.33%) Knowledge Transfer
2 1 (33.33%) Multithreading
2 1 (33.33%) MVVM
2 1 (33.33%) Software Engineering
2 1 (33.33%) TDD
Programming Languages
1 1 (33.33%) C#
1 1 (33.33%) C++
1 1 (33.33%) SQL
1 1 (33.33%) XAML
Qualifications
1 2 (66.67%) AAT
2 1 (33.33%) Degree
Quality Assurance & Compliance
1 2 (66.67%) Cyber Essentials
1 2 (66.67%) Cyber Essentials PLUS
1 2 (66.67%) ISO 14001
1 2 (66.67%) ISO 9001
1 2 (66.67%) ISO/IEC 27001
Vendors
1 2 (66.67%) SAP
1 2 (66.67%) Xero