2nd/3rd Line Support Job Trends in Canterbury

2nd/3rd Line Support
Kent > Canterbury

The median 2nd/3rd Line Support salary in Canterbury is £42,500 per year, according to job vacancies posted during the 6 months leading to 30 September 2025.

The table below compares current salary benchmarking and summary statistics with the previous two years.

 6 months to
30 Sep 2025		 Same period 2024 Same period 2023
Rank 8 - -
Rank change year-on-year - - -
Permanent jobs requiring a 2nd/3rd Line Support 1 0 0
As % of all permanent jobs in Canterbury 4.76% - -
As % of the Job Titles category 4.76% - -
Number of salaries quoted 1 0 0
10th Percentile - - -
25th Percentile £38,750 - -
Median annual salary (50th Percentile) £42,500 - -
75th Percentile £46,250 - -
90th Percentile - - -
Kent median annual salary £42,500 £33,500 -
% change year-on-year +26.87% - -

All Permanent IT Job Vacancies
Canterbury

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Canterbury. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Canterbury with a recognized job title 21 21 37
% of permanent jobs with a recognized job title 100.00% 87.50% 97.37%
Number of salaries quoted 14 9 20
10th Percentile - £46,600 £35,836
25th Percentile £38,750 - £39,085
Median annual salary (50th Percentile) £42,500 £65,000 £48,000
Median % change year-on-year -34.62% +35.42% +54.84%
75th Percentile £55,000 - £60,800
90th Percentile - £65,750 £68,000
Kent median annual salary £40,000 £47,500 £50,000
% change year-on-year -15.79% -5.00% +5.26%

2nd/3rd Line Support Skill Set
Top 7 Co-occurring Skills and Capabilities in Canterbury

For the 6 months to 30 September 2025, 2nd/3rd Line Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Canterbury region featuring 2nd/3rd Line Support in the job title.

1 1 (100.00%) Windows
1 1 (100.00%) Microsoft
1 1 (100.00%) Azure
1 1 (100.00%) Microsoft Intune
1 1 (100.00%) Virtual Machines
1 1 (100.00%) Social Skills
1 1 (100.00%) Azure Certification

2nd/3rd Line Support Skill Set
Co-occurring Skills and Capabilities in Canterbury by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Cloud Services
1 1 (100.00%) Azure
General
1 1 (100.00%) Social Skills
Operating Systems
1 1 (100.00%) Windows
Qualifications
1 1 (100.00%) Azure Certification
System Software
1 1 (100.00%) Virtual Machines
Systems Management
1 1 (100.00%) Microsoft Intune
Vendors
1 1 (100.00%) Microsoft