Period
to 23 November 2017

The median annual salary for a 3rd Line Support Engineer was £38,000 in advertised job vacancies in Cardiff during the 6 months to 23 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Third Line Support Engineer
South Wales > Cardiff
6 months to
23 Nov 2017
Same period 2016 Same period 2015
Rank 73 98 105
Rank change year-on-year +25 +7 -3
Permanent jobs requiring a 3rd Line Support Engineer 6 13 8
As % of all permanent IT jobs advertised in Cardiff 0.73% 0.94% 0.51%
As % of the Job Titles category 0.74% 0.96% 0.52%
Number of salaries quoted 6 13 7
Cardiff median annual salary £38,000 £27,500 £29,000
Median salary % change year-on-year +38.18% -5.17% -17.14%
10th Percentile £32,625 £26,250 £25,750
90th Percentile £41,375 £32,500 £34,100
South Wales median annual salary £32,250 £28,750 £21,750
% change year-on-year +12.17% +32.18% -40.41%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Cardiff. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Cardiff
Permanent vacancies in Cardiff with a recognized job title 808 1357 1538
% of permanent IT jobs with a recognized job title 98.90% 98.40% 98.65%
Number of salaries quoted 720 1226 1314
Cardiff median annual salary £38,500 £35,000 £36,000
Median salary % change year-on-year +10.00% -2.78% +2.86%
10th Percentile £23,500 £22,000 £22,750
90th Percentile £55,000 £55,000 £53,025
South Wales median annual salary £39,125 £37,500 £36,000
% change year-on-year +4.33% +4.17% +2.86%

3rd Line Support Engineer
Job Vacancy Trend in Cardiff

Job postings that featured 3rd Line Support Engineer in the job title as a percentage of all IT jobs advertised in Cardiff.

Job vacancy trend for 3rd Line Support Engineer in Cardiff

3rd Line Support Engineer
Salary Trend in Cardiff

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support Engineer in Cardiff.

Salary trend for 3rd Line Support Engineer in Cardiff

3rd Line Support Engineer Skill Set
Top 30 Co-occurring IT Skills in Cardiff

For the 6 months to 23 November 2017, 3rd Line Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Cardiff region featuring 3rd Line Support Engineer in the job title.

1 6 (100.00%) Microsoft
1 6 (100.00%) VMware
2 5 (83.33%) Amazon AWS
2 5 (83.33%) Active Directory
2 5 (83.33%) Cisco
2 5 (83.33%) ITIL
3 4 (66.67%) Unix
3 4 (66.67%) Windows
3 4 (66.67%) Linux
3 4 (66.67%) JBoss
3 4 (66.67%) SQL Server
3 4 (66.67%) IIS
3 4 (66.67%) Systems Management Server (SMS)
3 4 (66.67%) SAN
3 4 (66.67%) Problem Management
3 4 (66.67%) NAS
3 4 (66.67%) Microsoft Azure
3 4 (66.67%) vSphere
3 4 (66.67%) VMware ESXi
3 4 (66.67%) High Availability
3 4 (66.67%) Windows Server 2012
4 3 (50.00%) Web Development
4 3 (50.00%) SaaS
4 3 (50.00%) Java
4 3 (50.00%) JavaScript
4 3 (50.00%) Client/Server
4 3 (50.00%) HTTP
4 3 (50.00%) TCP/IP
5 2 (33.33%) Windows Server 2008
5 2 (33.33%) Windows Server 2003

3rd Line Support Engineer Skill Set
Co-occurring IT Skills in Cardiff by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (66.67%) IIS
1 4 (66.67%) JBoss
Applications
1 1 (16.67%) Chatbot
1 1 (16.67%) Microsoft Office
Cloud Services
1 5 (83.33%) Amazon AWS
2 4 (66.67%) Microsoft Azure
3 3 (50.00%) SaaS
4 1 (16.67%) Office 365
Communications & Networking
1 4 (66.67%) NAS
1 4 (66.67%) SAN
2 3 (50.00%) HTTP
2 3 (50.00%) TCP/IP
3 1 (16.67%) SSH
3 1 (16.67%) VPN
Database & Business Intelligence
1 4 (66.67%) SQL Server
Libraries, Frameworks & Software Standards
1 2 (33.33%) WebRTC
2 1 (16.67%) Web Services
Miscellaneous
1 3 (50.00%) Client/Server
2 1 (16.67%) Data Centre
Operating Systems
1 4 (66.67%) Linux
1 4 (66.67%) Unix
1 4 (66.67%) Windows
1 4 (66.67%) Windows Server 2012
2 2 (33.33%) Windows Server
2 2 (33.33%) Windows Server 2003
2 2 (33.33%) Windows Server 2008
Processes & Methodologies
1 5 (83.33%) ITIL
2 4 (66.67%) High Availability
2 4 (66.67%) Problem Management
3 3 (50.00%) Web Development
Programming Languages
1 3 (50.00%) Java
1 3 (50.00%) JavaScript
Qualifications
1 1 (16.67%) CCNP
1 1 (16.67%) Cisco Certification
1 1 (16.67%) ITIL Certification
1 1 (16.67%) MCSE
1 1 (16.67%) Microsoft Certification
System Software
1 5 (83.33%) Active Directory
2 4 (66.67%) VMware ESXi
2 4 (66.67%) vSphere
3 1 (16.67%) Hyper-V
Systems Management
1 4 (66.67%) Systems Management Server (SMS)
Vendors
1 6 (100.00%) Microsoft
1 6 (100.00%) VMware
2 5 (83.33%) Cisco