Help Desk Support
South Wales > Cardiff
The median Help Desk Support salary in Cardiff is £24,000 per year, according to job vacancies posted during the 6 months leading to 15 August 2026.
The table below compares current salary benchmarking and summary statistics with the previous two years.
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|
6 months to 15 Aug 2026 |
Same period 2025 | Same period 2024 |
|---|---|---|---|
| Rank | 67 | - | 55 |
| Rank change year-on-year | - | - | - |
| Permanent jobs requiring a Help Desk Support | 5 | 0 | 3 |
| As % of all permanent jobs in Cardiff | 0.58% | - | 0.47% |
| As % of the Job Titles category | 0.61% | - | 0.49% |
| Number of salaries quoted | 5 | 0 | 3 |
| 10th Percentile | - | - | - |
| 25th Percentile | - | - | £21,250 |
| Median annual salary (50th Percentile) | £24,000 | - | £21,500 |
| 75th Percentile | £24,785 | - | £21,750 |
| 90th Percentile | - | - | - |
| South Wales median annual salary | £24,250 | - | £21,500 |
All Permanent IT Job Roles
Cardiff
For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Cardiff. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.
| Permanent vacancies in Cardiff with a recognized job title | 826 | 251 | 616 |
| % of permanent jobs with a recognized job title | 95.27% | 97.67% | 95.65% |
| Number of salaries quoted | 597 | 174 | 508 |
| 10th Percentile | £30,000 | £26,250 | £30,000 |
| 25th Percentile | £40,000 | £37,628 | £37,101 |
| Median annual salary (50th Percentile) | £60,000 | £55,000 | £51,152 |
| Median % change year-on-year | +9.09% | +7.52% | -6.90% |
| 75th Percentile | £74,066 | £62,188 | £65,000 |
| 90th Percentile | £81,750 | £73,731 | £77,500 |
| South Wales median annual salary | £53,171 | £50,447 | £50,000 |
| % change year-on-year | +5.40% | +0.89% | - |
Help Desk Support
Job Vacancy Trend in Cardiff
Historical trend showing the proportion of permanent IT job postings featuring 'Help Desk Support' in the job title relative to all permanent IT jobs advertised in Cardiff.
Help Desk Support
Salary Trend in Cardiff
Salary distribution trend for Help Desk Support job vacancies in Cardiff.
Help Desk Support Skill Set
Top 1 Co-Occurring Skills & Capabilities in Cardiff
For the 6 months to 15 August 2026, Help Desk Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the Cardiff region featuring Help Desk Support in the job title.
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Help Desk Support Skill Set
Co-Occurring Skills & Capabilities in Cardiff by Category
The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:
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