The median annual salary for a Help Desk Support was - in advertised job vacancies in South Wales during the 3 months to 27 March 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

3 months to
27 Mar 2017
Same period 2016 Same period 2015
Help Desk Support
Wales / South Wales
Rank - 94 98
Permanent jobs requiring a Help Desk Support 0 3 2
As % of all permanent IT jobs advertised in South Wales - 0.24% 0.17%
As % of the Job Titles category - 0.25% 0.17%
Number of salaries quoted 0 3 2
Median salary - £24,500 £24,000
Median salary % change year-on-year - +2.08%  
UK excluding London median salary £22,000 £22,000 £22,500
% change year-on-year - -2.22%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in South Wales. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
South Wales
Permanent job vacancies with a job title containing a recognized job role 843 1211 1175
As % of all permanent IT job vacancies advertised in South Wales 97.57% 98.14% 97.35%
Number of salaries quoted 737 1028 1030
Median salary £38,500 £37,500 £37,000
Median salary % change year-on-year +2.66% +1.35%  
90% offered a salary of more than £23,000 £22,500 £25,000
10% offered a salary of more than £50,000 £50,000 £50,000
UK excluding London median salary £42,000 £41,500 £40,000
% change year-on-year +1.20% +3.75%  

Help Desk Support
Job Vacancy Trend in South Wales

The job posting trend of jobs advertised in South Wales that featured Help Desk Support in the job title.

Job vacancy trend for Help Desk Support in South Wales

Help Desk Support
Salary Trend in South Wales

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Support in South Wales.

Salary trend for Help Desk Support in South Wales

Help Desk Support Skill Set
Top 6 Related IT Skills in South Wales

For the 6 months to 27 March 2017, Help Desk Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South Wales region featuring Help Desk Support in the job title.

1 3 (75.00%) ITIL
1 3 (75.00%) SLA
2 1 (25.00%) Handset
2 1 (25.00%) Microsoft
2 1 (25.00%) Remote Desktop
2 1 (25.00%) Asset Management

Help Desk Support Skill Set
Top Related IT Skills in South Wales by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Communications & Networking
1 1 (25.00%) Remote Desktop
Miscellaneous
1 1 (25.00%) Handset
Processes & Methodologies
1 3 (75.00%) ITIL
2 1 (25.00%) Asset Management
Quality Assurance & Compliance
1 3 (75.00%) SLA
Vendors
1 1 (25.00%) Microsoft