Service Analyst Job Trends in Cardiff

Service Analyst
South Wales > Cardiff

The median Service Analyst salary in Cardiff is £26,161 per year, according to job vacancies posted during the 6 months leading to 18 November 2025.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
18 Nov 2025
Same period 2024 Same period 2023
Rank 36 41 -
Rank change year-on-year +5 - -
Permanent jobs requiring a Service Analyst 1 13 0
As % of all permanent jobs in Cardiff 0.30% 2.46% -
As % of the Job Titles category 0.31% 2.53% -
Number of salaries quoted 1 8 0
Median annual salary (50th Percentile) £26,161 £28,000 -
Median % change year-on-year -6.57% - -
South Wales median annual salary £35,000 £28,000 -
% change year-on-year +25.00% - -

All Permanent IT Job Vacancies
Cardiff

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Cardiff. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Cardiff with a recognized job title 320 513 345
% of permanent jobs with a recognized job title 96.10% 96.98% 96.37%
Number of salaries quoted 224 355 295
10th Percentile £30,000 £30,000 £32,834
25th Percentile £43,438 £35,000 £41,250
Median annual salary (50th Percentile) £54,969 £50,000 £51,528
Median % change year-on-year +9.94% -2.97% -1.27%
75th Percentile £62,500 £65,000 £67,076
90th Percentile £78,790 £75,000 £72,800
South Wales median annual salary £50,000 £48,000 £50,000
% change year-on-year +4.17% -4.00% -

Service Analyst
Job Vacancy Trend in Cardiff

Historical trend showing the proportion of permanent IT job postings featuring 'Service Analyst' in the job title relative to all permanent IT jobs advertised in Cardiff.

Service Analyst job vacancy trend in Cardiff

Service Analyst
Salary Trend in Cardiff

Salary distribution trend for Service Analyst job vacancies in Cardiff.

Salary distribution trend for Service Analyst job vacancies in Cardiff

Service Analyst Skill Set
Top 13 Co-Occurring Skills & Capabilities in Cardiff

For the 6 months to 18 November 2025, Service Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the Cardiff region featuring Service Analyst in the job title.

1 1 (100.00%) Active Directory
1 1 (100.00%) Azure
1 1 (100.00%) Customer Experience
1 1 (100.00%) Dell
1 1 (100.00%) Entra ID
1 1 (100.00%) ITIL
1 1 (100.00%) ITIL Foundation Certificate
1 1 (100.00%) Microsoft
1 1 (100.00%) Microsoft 365
1 1 (100.00%) SC Cleared
1 1 (100.00%) Security Cleared
1 1 (100.00%) Windows
1 1 (100.00%) Windows 10

Service Analyst Skill Set
Co-Occurring Skills & Capabilities in Cardiff by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Cloud Services
1 1 (100.00%) Azure
1 1 (100.00%) Entra ID
1 1 (100.00%) Microsoft 365
General
1 1 (100.00%) Social Skills
Operating Systems
1 1 (100.00%) Windows
1 1 (100.00%) Windows 10
Processes & Methodologies
1 1 (100.00%) Customer Experience
1 1 (100.00%) ITIL
Qualifications
1 1 (100.00%) ITIL Foundation Certificate
1 1 (100.00%) SC Cleared
1 1 (100.00%) Security Cleared
System Software
1 1 (100.00%) Active Directory
Vendors
1 1 (100.00%) Dell
1 1 (100.00%) Microsoft