Customer Experience Jobs in Cardiff

Customer Experience (CX)
South Wales > Cardiff

The table below provides summary statistics for permanent job vacancies advertised in Cardiff requiring Customer Experience skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited Customer Experience over the 6 months leading up to 20 May 2025, comparing them to the same period in the previous two years.

6 months to
20 May 2025
Same period 2024 Same period 2023
Rank 29 50 52
Rank change year-on-year +21 +2 +17
Permanent jobs citing Customer Experience 2 18 16
As % of all permanent jobs advertised in Cardiff 1.06% 2.64% 2.90%
As % of the Processes & Methodologies category 1.17% 3.38% 2.99%
Number of salaries quoted 1 18 10
10th Percentile - - £31,569
25th Percentile £47,500 £31,250 £44,674
Median annual salary (50th Percentile) £50,000 £37,500 £54,882
Median % change year-on-year +33.33% -31.67% +4.54%
75th Percentile £52,500 £50,000 £57,931
90th Percentile - £53,250 £58,263
South Wales median annual salary £33,500 £35,700 £54,882
% change year-on-year -6.16% -34.95% +4.54%

All Process and Methodology Skills
Cardiff

Customer Experience falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in Cardiff.

Permanent vacancies with a requirement for process or methodology skills 171 533 536
As % of all permanent jobs advertised in Cardiff 90.48% 78.15% 97.10%
Number of salaries quoted 123 477 388
10th Percentile £23,821 £31,250 £30,500
25th Percentile £33,063 £37,500 £40,438
Median annual salary (50th Percentile) £51,398 £50,685 £54,882
Median % change year-on-year +1.41% -7.65% +4.54%
75th Percentile £66,936 £66,250 £67,500
90th Percentile £77,500 £78,000 £77,500
South Wales median annual salary £50,221 £47,500 £46,000
% change year-on-year +5.73% +3.26% -8.00%

Customer Experience
Job Vacancy Trend in Cardiff

Job postings citing Customer Experience as a proportion of all IT jobs advertised in Cardiff.

Job vacancy trend for Customer Experience in Cardiff

Customer Experience
Salary Trend in Cardiff

3-month moving average salary quoted in jobs citing Customer Experience in Cardiff.

Salary trend for Customer Experience in Cardiff

Customer Experience
Co-occurring Skills and Capabilities in Cardiff by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Cloud Services
1 1 (50.00%) AWS
General
1 1 (50.00%) Finance
1 1 (50.00%) Marketing
Job Titles
1 1 (50.00%) Configuration Specialist
1 1 (50.00%) Full-Stack Engineer
1 1 (50.00%) Salesforce Specialist
1 1 (50.00%) Senior
1 1 (50.00%) Senior Full-Stack Engineer
Libraries, Frameworks & Software Standards
1 1 (50.00%) Django
1 1 (50.00%) React
1 1 (50.00%) Redux
1 1 (50.00%) REST
Miscellaneous
1 1 (50.00%) Low-Code
Processes & Methodologies
1 1 (50.00%) Agile
1 1 (50.00%) CI/CD
1 1 (50.00%) Continuous Deployment
1 1 (50.00%) Continuous Improvement
1 1 (50.00%) Customer Service
1 1 (50.00%) Deployment Automation
1 1 (50.00%) Full-Stack Development
1 1 (50.00%) Mentoring
1 1 (50.00%) Pair Programming
1 1 (50.00%) Test Automation
Programming Languages
1 1 (50.00%) Python
1 1 (50.00%) TypeScript
Systems Management
1 1 (50.00%) Terraform
Vendors
1 1 (50.00%) Salesforce