Period
to 22 July 2018

The median annual salary for a 3rd Line Support was £26,500 in advertised job vacancies in Cheltenham during the 6 months to 22 July 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Third Line Support
Gloucestershire > Cheltenham
6 months to
22 Jul 2018
Same period 2017 Same period 2016
Rank 78 75 78
Rank change year-on-year -3 +3 -14
Permanent jobs requiring a 3rd Line Support 3 5 12
As % of all permanent IT jobs advertised in Cheltenham 0.47% 1.12% 1.33%
As % of the Job Titles category 0.49% 1.19% 1.38%
Number of salaries quoted 1 5 12
Cheltenham median annual salary £26,500 £33,500 £32,000
Median salary % change year-on-year -20.90% +4.69% +1.59%
10th Percentile £25,750 £29,500 £29,075
90th Percentile £27,250 £34,750 £38,475
Gloucestershire median annual salary £30,250 £31,000 £30,000
% change year-on-year -2.42% +3.33% -10.45%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Cheltenham. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Cheltenham
Permanent vacancies in Cheltenham with a recognized job title 613 421 871
% of permanent IT jobs with a recognized job title 95.19% 94.18% 96.89%
Number of salaries quoted 519 345 653
Cheltenham median annual salary £42,500 £45,000 £45,000
Median salary % change year-on-year -5.56% - +12.50%
10th Percentile £22,300 £22,000 £28,500
90th Percentile £62,500 £63,750 £65,000
Gloucestershire median annual salary £45,000 £42,000 £42,500
% change year-on-year +7.14% -1.18% +6.25%

3rd Line Support
Job Vacancy Trend in Cheltenham

Job postings that featured 3rd Line Support in the job title as a percentage of all IT jobs advertised in Cheltenham.

Job vacancy trend for 3rd Line Support in Cheltenham

3rd Line Support
Salary Trend in Cheltenham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support in Cheltenham.

Salary trend for 3rd Line Support in Cheltenham

3rd Line Support Skill Set
Top 30 Co-occurring IT Skills in Cheltenham

For the 6 months to 22 July 2018, 3rd Line Support job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Cheltenham region featuring 3rd Line Support in the job title.

1 3 (100.00%) Active Directory
2 2 (66.67%) Windows Server
2 2 (66.67%) Windows
2 2 (66.67%) Microsoft
3 1 (33.33%) MS Exchange
3 1 (33.33%) SQL
3 1 (33.33%) SQL Server
3 1 (33.33%) Server Virtualisation
3 1 (33.33%) Hyper-V
3 1 (33.33%) Windows 7
3 1 (33.33%) Microsoft Azure
3 1 (33.33%) Skype for Business
3 1 (33.33%) Exchange Server 2010
3 1 (33.33%) Office 365
3 1 (33.33%) Windows 8
3 1 (33.33%) Windows Server 2012
3 1 (33.33%) Exchange Server 2013
3 1 (33.33%) Line Management
3 1 (33.33%) Coaching
3 1 (33.33%) Driving Licence
3 1 (33.33%) Windows 10
3 1 (33.33%) Presales
3 1 (33.33%) Firewall
3 1 (33.33%) VMware
3 1 (33.33%) Exchange Server 2003
3 1 (33.33%) Exchange Server 2007
3 1 (33.33%) SCCM
3 1 (33.33%) SCOM
3 1 (33.33%) SCVMM
3 1 (33.33%) Windows Server 2008

3rd Line Support Skill Set
Co-occurring IT Skills in Cheltenham by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (33.33%) Exchange Server 2003
1 1 (33.33%) Exchange Server 2007
1 1 (33.33%) Exchange Server 2010
1 1 (33.33%) Exchange Server 2013
1 1 (33.33%) MS Exchange
1 1 (33.33%) Skype for Business
Cloud Services
1 1 (33.33%) Microsoft Azure
1 1 (33.33%) Office 365
Communications & Networking
1 1 (33.33%) Firewall
1 1 (33.33%) SAN
Database & Business Intelligence
1 1 (33.33%) SQL Server
Miscellaneous
1 1 (33.33%) Driving Licence
Operating Systems
1 2 (66.67%) Windows
1 2 (66.67%) Windows Server
2 1 (33.33%) Windows 10
2 1 (33.33%) Windows 7
2 1 (33.33%) Windows 8
2 1 (33.33%) Windows Server 2003
2 1 (33.33%) Windows Server 2008
2 1 (33.33%) Windows Server 2012
Processes & Methodologies
1 1 (33.33%) Coaching
1 1 (33.33%) Line Management
1 1 (33.33%) Presales
1 1 (33.33%) Server Virtualisation
Programming Languages
1 1 (33.33%) SQL
Qualifications
1 1 (33.33%) Microsoft Certification
System Software
1 3 (100.00%) Active Directory
2 1 (33.33%) Hyper-V
Systems Management
1 1 (33.33%) SCCM
1 1 (33.33%) SCOM
1 1 (33.33%) SCVMM
Vendors
1 2 (66.67%) Microsoft
2 1 (33.33%) HP
2 1 (33.33%) Juniper
2 1 (33.33%) Sophos
2 1 (33.33%) Symantec
2 1 (33.33%) VMware