Period
to 23 October 2017

The median annual salary for a Help Desk Support Analyst was £27,500 in advertised job vacancies in the City of London during the 6 months to 23 October 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Help Desk Support Analyst
Central London > City of London
6 months to
23 Oct 2017
Same period 2016 Same period 2015
Rank 328 343 401
Rank change year-on-year +15 +58 +61
Permanent jobs requiring a Help Desk Support Analyst 6 13 23
As % of all permanent IT jobs advertised in the City of London 0.060% 0.11% 0.13%
As % of the Job Titles category 0.063% 0.11% 0.13%
Number of salaries quoted 5 12 23
City of London median annual salary £27,500 £28,500 £27,000
Median salary % change year-on-year -3.51% +5.56% -8.47%
10th Percentile £22,100 £22,650 £21,625
90th Percentile £35,850 £40,500 £33,100
Central London median annual salary £26,000 £27,000 £27,000
% change year-on-year -3.70% - -8.47%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the City of London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
City of London
Permanent vacancies in the City of London with a recognized job title 9482 11393 17207
% of permanent IT jobs with a recognized job title 94.94% 96.18% 95.56%
Number of salaries quoted 8600 10397 14896
City of London median annual salary £60,000 £57,500 £55,000
Median salary % change year-on-year +4.35% +4.55% -
10th Percentile £34,750 £33,750 £32,500
90th Percentile £92,500 £87,500 £86,250
Central London median annual salary £59,400 £57,500 £55,000
% change year-on-year +3.30% +4.55% -

Help Desk Support Analyst
Job Vacancy Trend in the City of London

Job postings that featured Help Desk Support Analyst in the job title as a percentage of all IT jobs advertised in the City of London.

Job vacancy trend for Help Desk Support Analyst in the City of London

Help Desk Support Analyst
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Support Analyst in the City of London.

Salary trend for Help Desk Support Analyst in the City of London

Help Desk Support Analyst
Salary Histogram in the City of London

The salary distribution of IT jobs citing Help Desk Support Analyst in the City of London over the 6 months to 23 October 2017.

Salary histogram for Help Desk Support Analyst in the City of London

Help Desk Support Analyst Skill Set
Top 19 Co-occurring IT Skills in the City of London

For the 6 months to 23 October 2017, Help Desk Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the City of London region featuring Help Desk Support Analyst in the job title.

1 4 (66.67%) Microsoft Office
2 3 (50.00%) Windows 7
2 3 (50.00%) Windows
2 3 (50.00%) Microsoft
2 3 (50.00%) Active Directory
3 2 (33.33%) COM
3 2 (33.33%) Law
4 1 (16.67%) Legal
4 1 (16.67%) Back Office
4 1 (16.67%) Finance
4 1 (16.67%) Change Control
4 1 (16.67%) Analytical Skills
4 1 (16.67%) Windows 10
4 1 (16.67%) Linux
4 1 (16.67%) FTP
4 1 (16.67%) Salesforce.com
4 1 (16.67%) MOS
4 1 (16.67%) PowerShell
4 1 (16.67%) SQL

Help Desk Support Analyst Skill Set
Co-occurring IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 4 (66.67%) Microsoft Office
Communications & Networking
1 1 (16.67%) FTP
General
1 2 (33.33%) Law
2 1 (16.67%) Back Office
2 1 (16.67%) Finance
2 1 (16.67%) Legal
Libraries, Frameworks & Software Standards
1 2 (33.33%) COM
Miscellaneous
1 1 (16.67%) Analytical Skills
Operating Systems
1 3 (50.00%) Windows
1 3 (50.00%) Windows 7
2 1 (16.67%) Linux
2 1 (16.67%) Windows 10
Processes & Methodologies
1 1 (16.67%) Change Control
Programming Languages
1 1 (16.67%) PowerShell
1 1 (16.67%) SQL
Qualifications
1 1 (16.67%) MOS
System Software
1 3 (50.00%) Active Directory
Vendors
1 3 (50.00%) Microsoft
2 1 (16.67%) Salesforce.com