Period
to 26 July 2017

The median annual salary for a Service Desk Team Leader was £45,000 in advertised job vacancies in the City of London during the 6 months to 26 July 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Service Desk Team Lead
Central London > City of London
6 months to
26 Jul 2017
Same period 2016 Same period 2015
Rank 326 364 435
Rank change year-on-year +38 +71 +35
Permanent jobs requiring a Service Desk Team Leader 11 15 24
As % of all permanent IT jobs advertised in the City of London 0.11% 0.11% 0.11%
As % of the Job Titles category 0.11% 0.12% 0.12%
Number of salaries quoted 11 15 20
City of London median annual salary £45,000 £49,500 £40,000
Median salary % change year-on-year -9.09% +23.75% +6.67%
10th Percentile £28,500 £36,550 £31,150
90th Percentile £57,500 £56,250 £52,750
Central London median annual salary £45,000 £49,500 £40,000
% change year-on-year -9.09% +23.75% +6.67%

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in the City of London. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
City of London
Permanent job vacancies with a job title containing a recognized job role 9759 12901 20042
As % of all permanent IT job vacancies advertised in the City of London 95.26% 96.06% 95.37%
Number of salaries quoted 8843 11701 17095
City of London median annual salary £60,000 £57,500 £55,000
Median salary % change year-on-year +4.35% +4.55% -
10th Percentile £33,250 £32,750 £32,500
90th Percentile £92,250 £86,250 £85,000
Central London median annual salary £57,500 £55,000 £55,000
% change year-on-year +4.55% - +1.85%

Service Desk Team Leader
Job Vacancy Trend in the City of London

Job postings that featured Service Desk Team Leader in the job title as a percentage of all IT jobs advertised in the City of London.

Job vacancy trend for Service Desk Team Leader in the City of London

Service Desk Team Leader
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Team Leader in the City of London.

Salary trend for Service Desk Team Leader in the City of London

Service Desk Team Leader
Salary Histogram in the City of London

The salary distribution of IT jobs citing Service Desk Team Leader in the City of London over the 6 months to 26 July 2017.

Salary histogram for Service Desk Team Leader in the City of London

Service Desk Team Leader Skill Set
Top 25 Co-occurring IT Skills in the City of London

For the 6 months to 26 July 2017, Service Desk Team Leader job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the City of London region featuring Service Desk Team Leader in the job title.

1 8 (72.73%) Windows
2 7 (63.64%) ITIL
3 6 (54.55%) Mentoring
4 4 (36.36%) MobileIron
4 4 (36.36%) Active Directory
5 3 (27.27%) ITIL Certification
6 2 (18.18%) WSUS
6 2 (18.18%) Knowledge Management
6 2 (18.18%) Coaching
6 2 (18.18%) People Management
6 2 (18.18%) Windows Server
6 2 (18.18%) Microsoft
6 2 (18.18%) Symantec
6 2 (18.18%) Norton AntiVirus
6 2 (18.18%) Finance
6 2 (18.18%) Dell
6 2 (18.18%) Microsoft Office
6 2 (18.18%) PBX
6 2 (18.18%) DHCP
6 2 (18.18%) FTP
6 2 (18.18%) TCP/IP
6 2 (18.18%) DNS
7 1 (9.09%) SLA
7 1 (9.09%) Video Conferencing
7 1 (9.09%) Office 365

Service Desk Team Leader Skill Set
Co-occurring IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 2 (18.18%) Microsoft Office
Cloud Services
1 1 (9.09%) Office 365
Communications & Networking
1 2 (18.18%) DHCP
1 2 (18.18%) DNS
1 2 (18.18%) FTP
1 2 (18.18%) PBX
1 2 (18.18%) TCP/IP
General
1 2 (18.18%) Finance
Miscellaneous
1 1 (9.09%) Video Conferencing
Operating Systems
1 8 (72.73%) Windows
2 2 (18.18%) Windows Server
Processes & Methodologies
1 7 (63.64%) ITIL
2 6 (54.55%) Mentoring
3 2 (18.18%) Coaching
3 2 (18.18%) Knowledge Management
3 2 (18.18%) People Management
Qualifications
1 3 (27.27%) ITIL Certification
Quality Assurance & Compliance
1 1 (9.09%) SLA
System Software
1 4 (36.36%) Active Directory
Systems Management
1 2 (18.18%) Norton AntiVirus
1 2 (18.18%) WSUS
Vendors
1 4 (36.36%) MobileIron
2 2 (18.18%) Dell
2 2 (18.18%) Microsoft
2 2 (18.18%) Symantec