Period
to 19 January 2018

The median annual salary for a Service Desk Team Leader was £47,500 in advertised job vacancies in the City of London during the 6 months to 19 January 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Service Desk Team Lead
Central London > City of London
6 months to
19 Jan 2018
Same period 2017 Same period 2016
Rank 311 330 366
Rank change year-on-year +19 +36 +65
Permanent jobs requiring a Service Desk Team Leader 23 9 22
As % of all permanent IT jobs advertised in the City of London 0.22% 0.085% 0.15%
As % of the Job Titles category 0.23% 0.088% 0.16%
Number of salaries quoted 23 9 17
City of London median annual salary £47,500 £42,500 £33,500
Median salary % change year-on-year +11.76% +26.87% -18.29%
10th Percentile £36,250 £34,250 £28,500
90th Percentile £53,750 £45,500 £57,500
Central London median annual salary £47,500 £42,500 £33,500
% change year-on-year +11.76% +26.87% -17.28%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the City of London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
City of London
Permanent vacancies in the City of London with a recognized job title 9,955 10,263 13,755
% of permanent IT jobs with a recognized job title 94.95% 96.56% 95.93%
Number of salaries quoted 8,891 9,355 12,154
City of London median annual salary £60,000 £57,500 £57,500
Median salary % change year-on-year +4.35% - +4.55%
10th Percentile £36,000 £33,500 £32,500
90th Percentile £93,750 £90,000 £88,750
Central London median annual salary £60,000 £57,500 £55,500
% change year-on-year +4.35% +3.60% +0.91%

Service Desk Team Leader
Job Vacancy Trend in the City of London

Job postings that featured Service Desk Team Leader in the job title as a percentage of all IT jobs advertised in the City of London.

Job vacancy trend for Service Desk Team Leader in the City of London

Service Desk Team Leader
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Team Leader in the City of London.

Salary trend for Service Desk Team Leader in the City of London

Service Desk Team Leader
Salary Histogram in the City of London

The salary distribution of IT jobs citing Service Desk Team Leader in the City of London over the 6 months to 19 January 2018.

Salary histogram for Service Desk Team Leader in the City of London

Service Desk Team Leader Skill Set
Top 30 Co-occurring IT Skills in the City of London

For the 6 months to 19 January 2018, Service Desk Team Leader job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the City of London region featuring Service Desk Team Leader in the job title.

1 23 (100.00%) ITIL
2 22 (95.65%) Service Delivery
3 15 (65.22%) Microsoft Office
4 13 (56.52%) Finance
5 11 (47.83%) ITSM
5 11 (47.83%) Active Directory
6 9 (39.13%) MS Exchange
6 9 (39.13%) Exchange Server 2010
6 9 (39.13%) Exchange Server 2013
7 8 (34.78%) Windows
8 7 (30.43%) Microsoft
9 6 (26.09%) Citrix
9 6 (26.09%) Windows Server 2008
9 6 (26.09%) Windows 10
9 6 (26.09%) Windows Server 2012
10 2 (8.70%) Windows 7
10 2 (8.70%) Incident Management
11 1 (4.35%) Degree
11 1 (4.35%) Performance Management
11 1 (4.35%) ServiceNow
11 1 (4.35%) Mentoring
11 1 (4.35%) Trend Analysis
11 1 (4.35%) Continuous Improvement
11 1 (4.35%) Billing
11 1 (4.35%) ITIL Certification
11 1 (4.35%) Apple
11 1 (4.35%) Cisco
11 1 (4.35%) Change Management
11 1 (4.35%) Management Information System
11 1 (4.35%) Workflow

Service Desk Team Leader Skill Set
Co-occurring IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 9 (39.13%) Exchange Server 2010
1 9 (39.13%) Exchange Server 2013
1 9 (39.13%) MS Exchange
Applications
1 15 (65.22%) Microsoft Office
General
1 13 (56.52%) Finance
2 1 (4.35%) Billing
Miscellaneous
1 1 (4.35%) Management Information System
Operating Systems
1 8 (34.78%) Windows
2 6 (26.09%) Windows 10
2 6 (26.09%) Windows Server 2008
2 6 (26.09%) Windows Server 2012
3 2 (8.70%) Windows 7
Processes & Methodologies
1 23 (100.00%) ITIL
2 22 (95.65%) Service Delivery
3 11 (47.83%) ITSM
4 2 (8.70%) Incident Management
5 1 (4.35%) Change Management
5 1 (4.35%) Continuous Improvement
5 1 (4.35%) Mentoring
5 1 (4.35%) Performance Management
5 1 (4.35%) Presales
5 1 (4.35%) Trend Analysis
5 1 (4.35%) Workflow
5 1 (4.35%) Workflow Analysis
Qualifications
1 1 (4.35%) Degree
1 1 (4.35%) ITIL Certification
System Software
1 11 (47.83%) Active Directory
Vendors
1 7 (30.43%) Microsoft
2 6 (26.09%) Citrix
3 1 (4.35%) Apple
3 1 (4.35%) Cisco
3 1 (4.35%) ServiceNow