1st Line Service Desk Analyst Job Trends in Colchester

First Line Service Desk Analyst
Essex > Colchester

The median First Line Service Desk Analyst salary in Colchester is £25,250 per year, according to job vacancies posted during the 6 months leading to 28 May 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
28 May 2026
Same period 2025 Same period 2024
Rank 26 - -
Rank change year-on-year - - -
Permanent jobs requiring a 1st Line Service Desk Analyst 5 0 0
As % of all permanent jobs in Colchester 2.63% - -
As % of the Job Titles category 2.76% - -
Number of salaries quoted 5 0 0
10th Percentile - - -
25th Percentile £25,125 - -
Median annual salary (50th Percentile) £25,250 - -
75th Percentile £25,375 - -
90th Percentile - - -
Essex median annual salary £25,250 - £23,750

All Permanent IT Job Roles
Colchester

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Colchester. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Colchester with a recognized job title 181 28 117
% of permanent jobs with a recognized job title 95.26% 93.33% 92.86%
Number of salaries quoted 77 21 92
10th Percentile £28,000 £26,500 £26,000
25th Percentile £30,000 £30,000 £33,750
Median annual salary (50th Percentile) £40,000 £45,000 £45,000
Median % change year-on-year -11.11% - -12.20%
75th Percentile £50,000 £50,000 £61,563
90th Percentile £61,250 £70,000 £73,750
Essex median annual salary £45,000 £35,000 £45,000
% change year-on-year +28.57% -22.22% -4.26%

1st Line Service Desk Analyst
Job Vacancy Trend in Colchester

Historical trend showing the proportion of permanent IT job postings featuring '1st Line Service Desk Analyst' in the job title relative to all permanent IT jobs advertised in Colchester.

1st Line Service Desk Analyst job vacancy trend in Colchester

1st Line Service Desk Analyst
Salary Trend in Colchester

Salary distribution trend for 1st Line Service Desk Analyst job vacancies in Colchester.

Salary distribution trend for 1st Line Service Desk Analyst job vacancies in Colchester

1st Line Service Desk Analyst Skill Set
Top 1 Co-Occurring Skills & Capabilities in Colchester

For the 6 months to 28 May 2026, 1st Line Service Desk Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the Colchester region featuring 1st Line Service Desk Analyst in the job title.

1 5 (100.00%) Problem-Solving

1st Line Service Desk Analyst Skill Set
Co-Occurring Skills & Capabilities in Colchester by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

General
1 5 (100.00%) Social Skills
Processes & Methodologies
1 5 (100.00%) Problem-Solving