Customer Services Manager Job Trends in Colchester
Customer Service Manager
Essex > Colchester
The median Customer Service Manager salary in Colchester is £45,000 per year, according to job vacancies posted during the 6 months leading to 27 October 2026.
The table below compares current salary benchmarking and summary statistics with the previous two years.
| 6 months to 27 Oct 2026 |
Same period 2025 | Same period 2024 | |
|---|---|---|---|
| Rank | 26 | - | - |
| Rank change year-on-year | - | - | - |
| Permanent Customer Services Manager jobs | 1 | 0 | 0 |
| As % of all permanent jobs in Colchester | 0.44% | - | - |
| As % of the Job Titles category | 0.46% | - | - |
| Number of salaries quoted | 1 | 0 | 0 |
| 10th Percentile | - | - | - |
| 25th Percentile | £42,500 | - | - |
| Median annual salary (50th Percentile) | £45,000 | - | - |
| 75th Percentile | £47,500 | - | - |
| 90th Percentile | - | - | - |
| Essex median annual salary | £43,750 | - | - |
All Permanent IT Job Roles
Colchester
For comparison with the information above, the following table provides summary statistics for all permanent IT job adverts in Colchester matching a recognised job title. The table also shows what proportion of all permanent IT job adverts they make up.
| 6 months to 27 Oct 2026 |
Same period 2025 | Same period 2024 | |
|---|---|---|---|
| Permanent job adverts in Colchester matching a recognised job title | 218 | 46 | 78 |
| % of permanent job adverts matching a recognised job title | 96.04% | 97.87% | 98.73% |
| Number of salaries quoted | 160 | 32 | 37 |
| 10th Percentile | £30,000 | £26,650 | £21,250 |
| 25th Percentile | £31,000 | £37,500 | £28,000 |
| Median annual salary (50th Percentile) | £40,000 | £41,000 | £50,000 |
| Median % change year-on-year | -2.44% | -18.00% | -17.76% |
| 75th Percentile | £55,000 | £60,000 | £90,000 |
| 90th Percentile | £70,000 | £70,000 | £100,000 |
| Essex median annual salary | £45,000 | £41,000 | £55,000 |
| % change year-on-year | +9.76% | -25.45% | +19.57% |
Customer Services Manager Job Vacancy Trend in Colchester
Historical trend showing the proportion of permanent Customer Services Manager job postings relative to all permanent IT jobs advertised in Colchester.
Customer Services Manager Salary Trend in Colchester
Salary distribution trend for Customer Services Manager job vacancies in Colchester.
Customer Services Manager Skill Set Top 8 Co-Occurring Skills & Capabilities in Colchester
For the 6 months to 27 October 2026, Customer Services Manager job ads cited the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent Customer Services Manager job ads across the Colchester region.
| Rank | Skill | Share | Job Ads |
|---|---|---|---|
| 1 | Coaching | 100.0% | 1 |
| 1 | CRM | 100.0% | 1 |
| 1 | Customer Experience | 100.0% | 1 |
| 1 | Customer Service | 100.0% | 1 |
| 1 | Dynamics CRM | 100.0% | 1 |
| 1 | Performance Metrics | 100.0% | 1 |
| 1 | Problem-Solving | 100.0% | 1 |
| 1 | Workflow | 100.0% | 1 |
Customer Services Manager Skill Set Co-Occurring Skills & Capabilities in Colchester by Category
The table below expands on the one above by listing co-occurrences one category at a time. It covers the same employment type, locality and period, with up to 20 co-occurrences in each category.
Job Titles
| Rank | Job Title | Share | Job Ads |
|---|---|---|---|
| 1 | Service Manager | 100.0% | 1 |