Customer Service Representative Job Trends in Coventry

Customer Service Representative
West Midlands > Coventry

As of 30 October 2025, there is not enough information available from job vacancies posted within the last 6 months to determine the median Customer Service Representative salary in Coventry.

6 months to
30 Oct 2025
Same period 2024 Same period 2023
Rank 30 - -
Rank change year-on-year - - -
Permanent jobs requiring a Customer Service Representative 3 0 0
As % of all permanent jobs in Coventry 1.43% - -
As % of the Job Titles category 1.56% - -
Number of salaries quoted 0 0 0
Median annual salary (50th Percentile) - - -
West Midlands median annual salary - - -

All Permanent IT Job Vacancies
Coventry

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Coventry. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Coventry with a recognized job title 192 197 276
% of permanent jobs with a recognized job title 91.43% 93.81% 96.50%
Number of salaries quoted 86 100 245
10th Percentile £24,750 £31,250 £26,500
25th Percentile £30,000 £46,250 £36,250
Median annual salary (50th Percentile) £45,000 £52,500 £48,050
Median % change year-on-year -14.29% +9.26% -4.46%
75th Percentile £60,000 £69,063 £62,500
90th Percentile £70,625 £79,375 £75,000
West Midlands median annual salary £50,000 £52,398 £50,000
% change year-on-year -4.58% +4.80% -

Customer Service Representative
Job Vacancy Trend in Coventry

Historical trend showing the proportion of permanent IT job postings featuring 'Customer Service Representative' in the job title relative to all permanent IT jobs advertised in Coventry.

Customer Service Representative job vacancy trend in Coventry

Customer Service Representative
Salary Trend in Coventry

Salary distribution trend for Customer Service Representative job vacancies in Coventry.

Salary distribution trend for Customer Service Representative job vacancies in Coventry

Customer Service Representative Skill Set
Top 7 Co-Occurring Skills & Capabilities in Coventry

For the 6 months to 30 October 2025, Customer Service Representative job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the Coventry region featuring Customer Service Representative in the job title.

1 3 (100.00%) AI
1 3 (100.00%) Chatbot
1 3 (100.00%) Content Writing
1 3 (100.00%) Conversational UI
1 3 (100.00%) Customer Service
1 3 (100.00%) Degree
1 3 (100.00%) PayPal

Customer Service Representative Skill Set
Co-Occurring Skills & Capabilities in Coventry by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Applications
1 3 (100.00%) Chatbot
Processes & Methodologies
1 3 (100.00%) AI
1 3 (100.00%) Content Writing
1 3 (100.00%) Conversational UI
1 3 (100.00%) Customer Service
Qualifications
1 3 (100.00%) Degree
Vendors
1 3 (100.00%) PayPal