The median annual salary for a Service Analyst was £22,500 in advertised job vacancies in Croydon during the 3 months to 25 March 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

3 months to
25 Mar 2017
Same period 2016 Same period 2015
Service Analyst
London / Croydon
Rank 28 33 27
Rank change year-on-year +5 -6  
Permanent jobs requiring a Service Analyst 7 11 6
As % of all permanent IT jobs advertised in Croydon 4.00% 4.37% 3.68%
As % of the Job Titles category 4.09% 4.38% 3.75%
Number of salaries quoted 3 10 6
Median salary £22,500 £24,000 £24,000
Median salary % change year-on-year -6.25% -  
UK excluding London median salary £24,000 £25,000 £23,000
% change year-on-year -4.00% +8.69%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in Croydon. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
Croydon
Permanent job vacancies with a job title containing a recognized job role 171 251 160
As % of all permanent IT job vacancies advertised in Croydon 97.71% 99.60% 98.16%
Number of salaries quoted 143 214 139
Median salary £47,500 £50,000 £37,500
Median salary % change year-on-year -5.00% +33.33%  
90% offered a salary of more than £23,000 £24,000 £24,000
10% offered a salary of more than £64,000 £57,500 £60,000
UK excluding London median salary £42,000 £41,500 £40,000
% change year-on-year +1.20% +3.75%  

Service Analyst
Job Vacancy Trend in Croydon

The job posting trend of jobs advertised in Croydon that featured Service Analyst in the job title.

Job vacancy trend for Service Analyst in Croydon

Service Analyst
Salary Trend in Croydon

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Analyst in Croydon.

Salary trend for Service Analyst in Croydon

Service Analyst Skill Set
Top 30 Related IT Skills in Croydon

For the 6 months to 25 March 2017, Service Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Croydon region featuring Service Analyst in the job title.

1 9 (75.00%) Windows
1 9 (75.00%) Microsoft
2 8 (66.67%) Active Directory
2 8 (66.67%) ITIL
2 8 (66.67%) MS Exchange
3 7 (58.33%) MS Excel
3 7 (58.33%) Windows 7
4 6 (50.00%) MS Office
5 5 (41.67%) Service Management
5 5 (41.67%) ITSM
5 5 (41.67%) Windows Server 2008
5 5 (41.67%) Windows Server
6 4 (33.33%) Skype for Business
6 4 (33.33%) Windows Server 2012
7 2 (16.67%) VoIP
7 2 (16.67%) Windows XP
7 2 (16.67%) Cisco
7 2 (16.67%) VMware
7 2 (16.67%) Exchange Server 2013
7 2 (16.67%) Exchange Server 2010
7 2 (16.67%) Office 365
7 2 (16.67%) Windows 8
7 2 (16.67%) DBS Check
7 2 (16.67%) Virtual Servers
8 1 (8.33%) ITIL V3
8 1 (8.33%) Continuous Improvement
8 1 (8.33%) ServiceNow
8 1 (8.33%) ITIL Foundation Certificate
8 1 (8.33%) Analytical Skills
8 1 (8.33%) Performance Metrics

Service Analyst Skill Set
Top Related IT Skills in Croydon by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (66.67%) MS Exchange
2 4 (33.33%) Skype for Business
3 2 (16.67%) Exchange Server 2010
3 2 (16.67%) Exchange Server 2013
Applications
1 7 (58.33%) MS Excel
2 6 (50.00%) MS Office
Cloud Services
1 2 (16.67%) Office 365
Communications & Networking
1 2 (16.67%) VoIP
Miscellaneous
1 1 (8.33%) Analytical Skills
Operating Systems
1 9 (75.00%) Windows
2 7 (58.33%) Windows 7
3 5 (41.67%) Windows Server
3 5 (41.67%) Windows Server 2008
4 4 (33.33%) Windows Server 2012
5 2 (16.67%) Windows 8
5 2 (16.67%) Windows XP
Processes & Methodologies
1 8 (66.67%) ITIL
2 5 (41.67%) ITSM
2 5 (41.67%) Service Management
3 1 (8.33%) Continuous Improvement
3 1 (8.33%) Data Analysis
3 1 (8.33%) GAP Analysis
3 1 (8.33%) ITIL V3
3 1 (8.33%) Performance Metrics
3 1 (8.33%) Problem Management
3 1 (8.33%) Service Delivery
3 1 (8.33%) Ticket Management
3 1 (8.33%) Time Management
Qualifications
1 2 (16.67%) DBS Check
2 1 (8.33%) A+ Certification
2 1 (8.33%) ITIL Foundation Certificate
2 1 (8.33%) MCTS
2 1 (8.33%) Microsoft Certification
Quality Assurance & Compliance
1 1 (8.33%) SLA
System Software
1 8 (66.67%) Active Directory
2 2 (16.67%) Virtual Servers
Vendors
1 9 (75.00%) Microsoft
2 2 (16.67%) Cisco
2 2 (16.67%) VMware
3 1 (8.33%) Remedy
3 1 (8.33%) ServiceNow