The median annual salary for a Service Analyst was £16,500 in advertised job vacancies in Croydon during the 3 months to 24 June 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Service Analyst
London / Croydon
3 months to
24 Jun 2017
Same period 2016 Same period 2015
Rank 28 23 34
Rank change year-on-year -5 +11  
Permanent jobs requiring a Service Analyst 12 22 5
As % of all permanent IT jobs advertised in Croydon 6.38% 8.76% 2.51%
As % of the Job Titles category 6.49% 8.94% 2.53%
Number of salaries quoted 8 22 5
Median salary £16,500 £22,000 £42,500
Median salary % change year-on-year -25.00% -48.23%  
UK excluding London median salary £23,500 £24,500 £24,500
% change year-on-year -4.08% -  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in Croydon. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
Croydon
Permanent job vacancies with a job title containing a recognized job role 185 246 198
As % of all permanent IT job vacancies advertised in Croydon 98.40% 98.01% 99.50%
Number of salaries quoted 141 226 177
Median salary £50,000 £42,000 £37,500
Median salary % change year-on-year +19.04% +12.00%  
90% offered a salary of more than £23,500 £22,000 £25,000
10% offered a salary of more than £62,500 £55,000 £57,500
UK excluding London median salary £42,500 £41,500 £40,000
% change year-on-year +2.40% +3.75%  

Service Analyst
Job Vacancy Trend in Croydon

The job posting trend of jobs advertised in Croydon that featured Service Analyst in the job title.

Job vacancy trend for Service Analyst in Croydon

Service Analyst
Salary Trend in Croydon

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Analyst in Croydon.

Salary trend for Service Analyst in Croydon

Service Analyst
Salary Histogram in Croydon

The salary distribution of IT jobs citing Service Analyst in Croydon over the 3 months to 24 June 2017.

Salary histogram for Service Analyst in Croydon

Service Analyst Skill Set
Top 30 Co-occurring IT Skills in Croydon

For the 6 months to 24 June 2017, Service Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Croydon region featuring Service Analyst in the job title.

1 16 (84.21%) Microsoft Office
2 14 (73.68%) Windows
2 14 (73.68%) Microsoft
2 14 (73.68%) Active Directory
3 10 (52.63%) Service Management
4 9 (47.37%) MS Exchange
5 8 (42.11%) ITSM
5 8 (42.11%) ITIL
6 7 (36.84%) Windows 7
6 7 (36.84%) Skype for Business
6 7 (36.84%) Windows Server
7 5 (26.32%) Office 365
7 5 (26.32%) CentOS
7 5 (26.32%) XenApp
7 5 (26.32%) Cisco
7 5 (26.32%) Linux
7 5 (26.32%) Citrix
7 5 (26.32%) WAN
7 5 (26.32%) TCP/IP
7 5 (26.32%) VPN
7 5 (26.32%) Security Management
7 5 (26.32%) Firewall
7 5 (26.32%) VMware
7 5 (26.32%) LAN
8 2 (10.53%) VoIP
8 2 (10.53%) Finance
8 2 (10.53%) Windows XP
8 2 (10.53%) Windows Server 2008
8 2 (10.53%) QA
8 2 (10.53%) Exchange Server 2010

Service Analyst Skill Set
Co-occurring IT Skills in Croydon by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 9 (47.37%) MS Exchange
2 7 (36.84%) Skype for Business
3 2 (10.53%) Exchange Server 2010
3 2 (10.53%) Exchange Server 2013
Applications
1 16 (84.21%) Microsoft Office
2 1 (5.26%) Microsoft Excel
Cloud Services
1 5 (26.32%) Office 365
Communications & Networking
1 5 (26.32%) Firewall
1 5 (26.32%) LAN
1 5 (26.32%) TCP/IP
1 5 (26.32%) VPN
1 5 (26.32%) WAN
2 2 (10.53%) VoIP
Database & Business Intelligence
1 1 (5.26%) Big Data
Development Applications
1 1 (5.26%) FitNesse
1 1 (5.26%) JUnit
1 1 (5.26%) NUnit
1 1 (5.26%) Selenium
General
1 2 (10.53%) Finance
2 1 (5.26%) Legal
Libraries, Frameworks & Software Standards
1 1 (5.26%) Apache CXF
1 1 (5.26%) REST
1 1 (5.26%) SOAP
1 1 (5.26%) Web Services
Miscellaneous
1 2 (10.53%) Analytical Skills
Operating Systems
1 14 (73.68%) Windows
2 7 (36.84%) Windows 7
2 7 (36.84%) Windows Server
3 5 (26.32%) CentOS
3 5 (26.32%) Linux
4 2 (10.53%) Windows Server 2008
4 2 (10.53%) Windows Server 2012
4 2 (10.53%) Windows XP
Processes & Methodologies
1 10 (52.63%) Service Management
2 8 (42.11%) ITIL
2 8 (42.11%) ITSM
3 5 (26.32%) Security Management
4 2 (10.53%) Continuous Improvement
5 1 (5.26%) Agile Software Development
5 1 (5.26%) Build Automation
5 1 (5.26%) Business Analysis
5 1 (5.26%) Change Control
5 1 (5.26%) Coaching
5 1 (5.26%) Cybersecurity
5 1 (5.26%) Data Analysis
5 1 (5.26%) DevOps
5 1 (5.26%) IT Governance
5 1 (5.26%) Performance Metrics
5 1 (5.26%) Problem Management
5 1 (5.26%) Refactoring
5 1 (5.26%) Service Design
5 1 (5.26%) TDD
5 1 (5.26%) User Stories
Programming Languages
1 1 (5.26%) Java
Qualifications
1 1 (5.26%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 2 (10.53%) QA
2 1 (5.26%) SLA
System Software
1 14 (73.68%) Active Directory
2 5 (26.32%) XenApp
3 2 (10.53%) Virtual Servers
Vendors
1 14 (73.68%) Microsoft
2 5 (26.32%) Cisco
2 5 (26.32%) Citrix
2 5 (26.32%) VMware
3 1 (5.26%) ServiceNow