Period
to 18 November 2017

The following table provides summary statistics for permanent job vacancies advertised in Croydon with a requirement for Service Delivery skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Delivery over the 6 months to 18 November 2017 with a comparison to the same period in the previous 2 years.

Services Delivery
South London > Croydon
6 months to
18 Nov 2017
Same period 2016 Same period 2015
Rank 33 31 36
Rank change year-on-year -2 +5 0
Permanent jobs citing Service Delivery 20 30 27
As % of all permanent IT jobs advertised in Croydon 5.70% 6.82% 6.92%
As % of the Processes & Methodologies category 6.58% 8.36% 8.13%
Number of salaries quoted 20 28 21
Croydon median annual salary £42,283 £55,000 £52,500
Median salary % change year-on-year -23.12% +4.76% -4.55%
10th Percentile £35,525 £44,820 £23,235
90th Percentile £75,000 £59,922 £88,750
South London median annual salary £50,000 £50,000 £50,000

Service Delivery is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Croydon with a requirement for process or methodology skills.

All Process and Methodology Skills
Croydon
Permanent vacancies with a requirement for process or methodology skills 304 359 332
As % of all permanent IT jobs advertised in Croydon 86.61% 81.59% 85.13%
Number of salaries quoted 239 324 303
Croydon median annual salary £55,000 £50,000 £45,000
Median salary % change year-on-year +10.00% +11.11% +8.43%
10th Percentile £26,000 £26,850 £24,000
90th Percentile £77,250 £67,500 £60,000
South London median annual salary £47,500 £47,500 £45,000
% change year-on-year - +5.56% -

Service Delivery
Job Vacancy Trend in Croydon

Job postings citing Service Delivery as a percentage of all IT jobs advertised in Croydon.

Job vacancy trend for Service Delivery in Croydon

Service Delivery
Salary Trend in Croydon

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery in Croydon.

Salary trend for Service Delivery in Croydon

Service Delivery
Salary Histogram in Croydon

The salary distribution of IT jobs citing Service Delivery in Croydon over the 6 months to 18 November 2017.

Salary histogram for Service Delivery in Croydon

For the 6 months to 18 November 2017, IT jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Croydon region with a requirement for Service Delivery.

1 10 (50.00%) ITIL
2 9 (45.00%) Service Management
3 7 (35.00%) SharePoint
4 6 (30.00%) SLA
5 5 (25.00%) Cisco
5 5 (25.00%) Microsoft
5 5 (25.00%) Active Directory
5 5 (25.00%) Windows
5 5 (25.00%) Microsoft Office
5 5 (25.00%) ITIL Foundation Certificate
5 5 (25.00%) Mentoring
6 4 (20.00%) Windows Server 2012
6 4 (20.00%) Performance Tuning
6 4 (20.00%) Windows Server
6 4 (20.00%) Network Load Balancing
6 4 (20.00%) SCOM
6 4 (20.00%) Data Management
6 4 (20.00%) Degree
6 4 (20.00%) VMware Infrastructure
6 4 (20.00%) Windows Server 2008
6 4 (20.00%) Hyper-V
6 4 (20.00%) XenServer
6 4 (20.00%) XenDesktop
6 4 (20.00%) HP SIM
6 4 (20.00%) VMware ESXi
6 4 (20.00%) MS Visio
6 4 (20.00%) MS Exchange
6 4 (20.00%) LAN
6 4 (20.00%) OpenView
6 4 (20.00%) HP

Service Delivery
Co-occurring IT Skills in Croydon by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (35.00%) SharePoint
2 4 (20.00%) Blackberry Enterprise Server
2 4 (20.00%) MS Exchange
3 3 (15.00%) LiveLink
Applications
1 5 (25.00%) Microsoft Office
2 4 (20.00%) MS Visio
3 1 (5.00%) Maya
Cloud Services
1 3 (15.00%) Office 365
Communications & Networking
1 4 (20.00%) DHCP
1 4 (20.00%) DNS
1 4 (20.00%) LAN
1 4 (20.00%) TCP/IP
2 3 (15.00%) Intranet
3 1 (5.00%) FTP
3 1 (5.00%) HTTPS
3 1 (5.00%) Network Security
3 1 (5.00%) SMTP
3 1 (5.00%) SSL
General
1 3 (15.00%) Finance
1 3 (15.00%) Legal
2 2 (10.00%) Publishing
3 1 (5.00%) Telecoms
Job Titles
1 6 (30.00%) Service Manager
2 4 (20.00%) Infrastructure Engineer
2 4 (20.00%) Wintel Engineer
2 4 (20.00%) Wintel Infrastructure Engineer
3 3 (15.00%) Content Designer
3 3 (15.00%) Delivery Manager
3 3 (15.00%) Designer
3 3 (15.00%) Head of Applications
3 3 (15.00%) Services Delivery Manager
4 2 (10.00%) Senior Manager
4 2 (10.00%) Senior Service Manager
5 1 (5.00%) Head of IT
5 1 (5.00%) IT Services Delivery Manager
5 1 (5.00%) IT Services Manager
5 1 (5.00%) IT Support
5 1 (5.00%) Senior Designer
5 1 (5.00%) Service Desk Engineer
5 1 (5.00%) Software Manager
5 1 (5.00%) Technical Services Analyst
5 1 (5.00%) Technical Services Manager
Miscellaneous
1 4 (20.00%) Blackberry
1 4 (20.00%) Clustering
2 3 (15.00%) Analytical Skills
3 1 (5.00%) Data Centre
3 1 (5.00%) Smartphone
Operating Systems
1 5 (25.00%) Windows
2 4 (20.00%) Windows Server
2 4 (20.00%) Windows Server 2008
2 4 (20.00%) Windows Server 2012
3 1 (5.00%) Apple iOS
3 1 (5.00%) Windows 10
3 1 (5.00%) Windows 7
3 1 (5.00%) Windows Vista
Processes & Methodologies
1 10 (50.00%) ITIL
2 9 (45.00%) Service Management
3 5 (25.00%) Mentoring
4 4 (20.00%) Agile Software Development
4 4 (20.00%) Data Management
4 4 (20.00%) ITSM
4 4 (20.00%) Network Load Balancing
4 4 (20.00%) Performance Tuning
4 4 (20.00%) Server Virtualisation
5 3 (15.00%) Application Rationalisation
5 3 (15.00%) Change Management
5 3 (15.00%) Disaster Recovery
5 3 (15.00%) Document Management
5 3 (15.00%) Line Management
5 3 (15.00%) Proactive Management
5 3 (15.00%) SEO
5 3 (15.00%) Software Delivery
5 3 (15.00%) Web Usability
6 2 (10.00%) Stakeholder Management
6 2 (10.00%) Supplier Management
Qualifications
1 5 (25.00%) ITIL Foundation Certificate
2 4 (20.00%) Degree
3 2 (10.00%) ITIL Certification
4 1 (5.00%) MCP
4 1 (5.00%) MCSE
4 1 (5.00%) Microsoft Certification
Quality Assurance & Compliance
1 6 (30.00%) SLA
System Software
1 5 (25.00%) Active Directory
2 4 (20.00%) Firmware
2 4 (20.00%) Hyper-V
2 4 (20.00%) ISA Server
2 4 (20.00%) VMware ESXi
2 4 (20.00%) VMware Infrastructure
2 4 (20.00%) XenDesktop
2 4 (20.00%) XenServer
Systems Management
1 4 (20.00%) HP SIM
1 4 (20.00%) Microsoft Clustering
1 4 (20.00%) OpenView
1 4 (20.00%) SCOM
2 1 (5.00%) Norton AntiVirus
Vendors
1 5 (25.00%) Cisco
1 5 (25.00%) Microsoft
2 4 (20.00%) Citrix
2 4 (20.00%) Dell
2 4 (20.00%) HP
2 4 (20.00%) VMware
3 2 (10.00%) ServiceNow
4 1 (5.00%) Apple
4 1 (5.00%) LANDesk
4 1 (5.00%) Remedy
4 1 (5.00%) Symantec
4 1 (5.00%) Xerox