Customer Service Jobs in Darlington

Customer Service
Durham > Darlington

The table below provides summary statistics for permanent job vacancies advertised in Darlington requiring Customer Service skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited Customer Service over the 6 months leading up to 17 May 2025, comparing them to the same period in the previous two years.

6 months to
17 May 2025
Same period 2024 Same period 2023
Rank 5 20 -
Rank change year-on-year +15 - -
Permanent jobs citing Customer Service 16 5 0
As % of all permanent jobs advertised in Darlington 30.77% 4.76% -
As % of the Processes & Methodologies category 35.56% 5.21% -
Number of salaries quoted 5 0 0
10th Percentile - - -
25th Percentile £23,504 - -
Median annual salary (50th Percentile) £28,188 - -
75th Percentile - - -
90th Percentile £34,525 - -
Durham median annual salary £25,087 £30,000 £31,000
% change year-on-year -16.38% -3.23% -7.46%

All Process and Methodology Skills
Darlington

Customer Service falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in Darlington.

Permanent vacancies with a requirement for process or methodology skills 45 96 53
As % of all permanent jobs advertised in Darlington 86.54% 91.43% 94.64%
Number of salaries quoted 17 76 19
10th Percentile £26,314 £27,873 £30,200
25th Percentile £35,000 £31,250 £35,625
Median annual salary (50th Percentile) £50,000 £45,000 £45,000
Median % change year-on-year +11.11% - +12.50%
75th Percentile £74,258 £57,633 £50,250
90th Percentile - £63,750 £57,250
Durham median annual salary £32,000 £45,000 £40,000
% change year-on-year -28.89% +12.50% +6.01%

Customer Service
Job Vacancy Trend in Darlington

Job postings citing Customer Service as a proportion of all IT jobs advertised in Darlington.

Job vacancy trend for Customer Service in Darlington

Customer Service
Salary Trend in Darlington

3-month moving average salary quoted in jobs citing Customer Service in Darlington.

Salary trend for Customer Service in Darlington

Customer Service
Salary Histogram in Darlington

Salary distribution for jobs citing Customer Service in Darlington over the 6 months to 17 May 2025.

Salary histogram for Customer Service in Darlington

Customer Service
Co-occurring Skills and Capabilities in Darlington by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Cloud Services
1 1 (6.25%) Microsoft 365
Communications & Networking
1 9 (56.25%) Broadband
General
1 15 (93.75%) Games
2 9 (56.25%) Banking
3 5 (31.25%) Retail
4 1 (6.25%) Analytical Skills
4 1 (6.25%) Social Skills
Job Titles
1 10 (62.50%) Customer Service Advisor
2 1 (6.25%) IT Engineer
2 1 (6.25%) Sales Manager
Miscellaneous
1 5 (31.25%) Self-Motivation
Operating Systems
1 1 (6.25%) Windows
1 1 (6.25%) Windows Server
Processes & Methodologies
1 11 (68.75%) Problem-Solving
2 5 (31.25%) Coaching
3 1 (6.25%) Continuous Improvement
3 1 (6.25%) Incident Management
3 1 (6.25%) ITIL
Qualifications
1 1 (6.25%) ITIL Foundation Certificate
System Software
1 1 (6.25%) Active Directory
Vendors
1 14 (87.50%) BT
2 1 (6.25%) Microsoft