Help Desk Analyst Jobs in Derby

Help Desk Analyst
Derbyshire > Derby

The median Help Desk Analyst salary in Derby is £27,500 per year, according to job vacancies posted during the 6 months leading to 15 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
15 May 2025
Same period 2024 Same period 2023
Rank 20 - 54
Rank change year-on-year - - -
Permanent jobs requiring a Help Desk Analyst 9 0 2
As % of all permanent jobs advertised in Derby 7.20% - 0.50%
As % of the Job Titles category 7.38% - 0.60%
Number of salaries quoted 9 0 1
10th Percentile £25,625 - -
25th Percentile £26,250 - £20,750
Median annual salary (50th Percentile) £27,500 - £21,500
75th Percentile £28,750 - £22,250
90th Percentile - - -
Derbyshire median annual salary £27,500 - £21,500

All Permanent IT Job Vacancies
Derby

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Derby. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Derby with a recognized job title 122 439 331
% of permanent jobs with a recognized job title 97.60% 93.40% 82.96%
Number of salaries quoted 105 317 218
10th Percentile £21,250 £26,000 £25,000
25th Percentile £26,250 £31,250 £31,250
Median annual salary (50th Percentile) £35,000 £45,000 £45,000
Median % change year-on-year -22.22% - +20.00%
75th Percentile £50,000 £53,750 £57,500
90th Percentile £67,000 £68,750 £68,250
Derbyshire median annual salary £40,000 £44,000 £45,000
% change year-on-year -9.09% -2.22% +12.50%

Help Desk Analyst
Job Vacancy Trend in Derby

Job postings that featured Help Desk Analyst in the job title as a proportion of all IT jobs advertised in Derby.

Job vacancy trend for Help Desk Analyst in Derby

Help Desk Analyst
Salary Trend in Derby

3-month moving average salary quoted in jobs citing Help Desk Analyst in Derby.

Salary trend for Help Desk Analyst in Derby

Help Desk Analyst Skill Set
Top 18 Co-occurring Skills and Capabilities in Derby

For the 6 months to 15 May 2025, Help Desk Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Derby region featuring Help Desk Analyst in the job title.

1 5 (55.56%) Customer Service
1 5 (55.56%) Entra ID
1 5 (55.56%) VoIP
1 5 (55.56%) Microsoft
1 5 (55.56%) Active Directory
1 5 (55.56%) Android
1 5 (55.56%) Azure
1 5 (55.56%) Apple iOS
1 5 (55.56%) Microsoft 365
2 3 (33.33%) A+ Certification
2 3 (33.33%) Network+ Certification
2 3 (33.33%) Social Skills
3 2 (22.22%) Asset Management
3 2 (22.22%) SharePoint
3 2 (22.22%) Onboarding
3 2 (22.22%) Antivirus Management
3 2 (22.22%) Mobile Device Management
3 2 (22.22%) OneDrive

Help Desk Analyst Skill Set
Co-occurring Skills and Capabilities in Derby by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (22.22%) SharePoint
Cloud Services
1 5 (55.56%) Azure
1 5 (55.56%) Entra ID
1 5 (55.56%) Microsoft 365
2 2 (22.22%) OneDrive
Communications & Networking
1 5 (55.56%) VoIP
General
1 3 (33.33%) Social Skills
Miscellaneous
1 2 (22.22%) Onboarding
Operating Systems
1 5 (55.56%) Android
1 5 (55.56%) Apple iOS
Processes & Methodologies
1 5 (55.56%) Customer Service
2 2 (22.22%) Antivirus Management
2 2 (22.22%) Asset Management
2 2 (22.22%) Mobile Device Management
Qualifications
1 3 (33.33%) A+ Certification
1 3 (33.33%) Network+ Certification
System Software
1 5 (55.56%) Active Directory
Vendors
1 5 (55.56%) Microsoft