1st Line Support Job Trends in Devon

First Line Support
South West > Devon

As of 27 December 2025, there is not enough information available from job vacancies posted within the last 6 months to determine the median First Line Support salary in Devon.

6 months to
27 Dec 2025
Same period 2024 Same period 2023
Rank 52 52 46
Rank change year-on-year 0 -6 +23
Permanent jobs requiring a 1st Line Support 3 5 7
As % of all permanent jobs in Devon 0.53% 1.06% 2.11%
As % of the Job Titles category 0.55% 1.12% 2.23%
Number of salaries quoted 0 1 7
10th Percentile - - -
25th Percentile - - £21,250
Median annual salary (50th Percentile) - £25,000 £22,500
Median % change year-on-year - +11.11% +1.12%
75th Percentile - - £24,375
90th Percentile - - £26,300
South West median annual salary £25,768 £27,000 £23,500
% change year-on-year -4.56% +14.89% -6.00%

All Permanent IT Job Vacancies
Devon

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Devon. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Devon with a recognized job title 549 448 314
% of permanent jobs with a recognized job title 96.15% 95.12% 94.58%
Number of salaries quoted 358 224 248
10th Percentile £26,850 £28,000 £23,000
25th Percentile £30,500 £35,000 £32,500
Median annual salary (50th Percentile) £40,000 £43,820 £46,098
Median % change year-on-year -8.72% -4.94% +15.25%
75th Percentile £58,750 £58,125 £54,153
90th Percentile £71,625 £70,000 £63,825
South West median annual salary £50,000 £51,422 £52,000
% change year-on-year -2.76% -1.11% +4.00%

1st Line Support
Job Vacancy Trend in Devon

Historical trend showing the proportion of permanent IT job postings featuring '1st Line Support' in the job title relative to all permanent IT jobs advertised in Devon.

1st Line Support job vacancy trend in Devon

1st Line Support
Salary Trend in Devon

Salary distribution trend for 1st Line Support job vacancies in Devon.

Salary distribution trend for 1st Line Support job vacancies in Devon

1st Line Support
Job Locations in Devon

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 1st Line Support within the Devon region over the 6 months to 27 December 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Exeter - 3 - -
1st Line Support
South West

1st Line Support Skill Set
Top 14 Co-Occurring Skills & Capabilities in Devon

For the 6 months to 27 December 2025, 1st Line Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the Devon region featuring 1st Line Support in the job title.

1 3 (100.00%) A+ Certification
1 3 (100.00%) Active Directory
1 3 (100.00%) DHCP
1 3 (100.00%) DNS
1 3 (100.00%) Entra ID
1 3 (100.00%) Microsoft
1 3 (100.00%) Microsoft 365
1 3 (100.00%) Microsoft Exchange
1 3 (100.00%) SharePoint
1 3 (100.00%) TCP/IP
1 3 (100.00%) Ticket Management
1 3 (100.00%) VoIP
1 3 (100.00%) Windows
1 3 (100.00%) Windows Server

1st Line Support Skill Set
Co-Occurring Skills & Capabilities in Devon by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 3 (100.00%) Microsoft Exchange
1 3 (100.00%) SharePoint
Cloud Services
1 3 (100.00%) Entra ID
1 3 (100.00%) Microsoft 365
Communications & Networking
1 3 (100.00%) DHCP
1 3 (100.00%) DNS
1 3 (100.00%) TCP/IP
1 3 (100.00%) VoIP
General
1 3 (100.00%) Advertising
1 3 (100.00%) Manufacturing
Miscellaneous
1 3 (100.00%) Driving Licence
1 3 (100.00%) Onboarding
Operating Systems
1 3 (100.00%) Windows
1 3 (100.00%) Windows Server
Processes & Methodologies
1 3 (100.00%) Ticket Management
Qualifications
1 3 (100.00%) A+ Certification
System Software
1 3 (100.00%) Active Directory
Vendors
1 3 (100.00%) Microsoft