9 of 9 1st Line Support Jobs in the South West

1st line support engineer, IT Support, Service DeskPermBristolHybrid£25-29k Our client, a leading and expanding IT MSP located in the Bristol area, and a Microsoft cloud service provider, is looking to hire a 1st line support engineer The successful candidate will offer outsourced, 1st line IT support (Service desk), security, hybrid cloud as well as modern workspace. Responsibilities: 1st line tech support via phone, email, remote and deskside. Strong customer service experience Troubleshoot & resolve hardware, software and network issues to provide resolutions. Escalate complex issues to the 2/3 tier support or to … timely & effective problem resolution. Skills and experience required (not all essential): Office 365 Intune Windows Active directory Previous experience in an IT support/Service Desk/1st line support role Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built More ❯

First Line Helpdesk Engineer We have a truly outstanding opportunity for a results-driven Helpdesk Engineer to join one of the UKs leading IT support providers, based in Dorset. Renowned for delivering highly efficient IT solutions and services, our client is committed toproviding exceptional support and cutting-edge technology to a diverse client base. … are keen to speak with applicants who bring a strong blend of technical expertise, commercial awareness, and a proactive, solution-oriented mindset. Main Responsibilities for the successful First Line Helpdesk Engineer : As aFirst Line Helpdesk Engineer, you will serve as the first point of contact for our clients, delivering prompt technical support and ensuring … the smooth and efficient operation of their IT systems: Act as the first point of contact for client inquiries, delivering responsive and effective technical support via phone, email, and live chat. Troubleshoot and resolve a wide range of hardware, software, and network issues with efficiency and professionalism. Identify and escalate more complex technical problems to second-line More ❯

1st line support engineer Location: St Ives, Cambridgeshire Permanent role Standard office hours A close-knit, growing IT support team looking for someone with at least one year of hands-on experience providing technical support to businesses. If you’re someone who enjoys solving problems, learning new technologies, and making a … We value clear, friendly communication, and a willingness to adapt – because no two clients or days are ever quite the same. The role's main responsibilities:- Providing technical support via telephone and use of remote control software, with occasional site visits Investigating hardware, software and malware issues Maintaining accurate documentation Create and follow standard operating processes (SOPs) Monitoring … progress of tickets Installing and configuring hardware and software Providing support for Microsoft 365 including SharePoint, and managing users and email accounts Management of email services on mobile devices and tablets Liaising with customers via email and phone Desirable skills and experience:- Microsoft 365 – good working knowledge of 365 portal, setting up new accounts, Outlook, SharePoint, Teams etc. More ❯

Your new company An opportunity has arisen with an award-winning, high-profile organisation based in Gloucester. They are looking to expand their IT support function and are seeking a seasoned, confident, reliable and friendly IT Support Technician to join their infrastructure teams. Your new role You will play a key role as part of the … to achieve your day-to-day service desk KPIs, have a hands-on approach to incident/request resolution and be proactive in finding solutions. You will help support their current team with IT issues across a Windows 11/Office 365 environment. What you'll need to succeed Prior experience support in a service desk More ❯

Unicard is pleased to announce a fantastic career opportunity for an Application Support Engineer. We are looking for an office-based professional to join our existing service team in providing application support and quality service to our customers. Position Details: Type: Permanent Closing Date: 25th July 2025 Location: Poole, Dorset As the leading provider of software More ❯

Simple Recruitment are looking for a 1st Line Support Technician for a permanent opportunity with our client in Radstock. The Job: This is an exciting opportunity to help Support … customers by responding to usage and technical enquiries, providing system training, and ensuring a high-quality support experience across a wide range of products. Acting as first-line support/dispatch, answering the support line, logging and scoping queries, and resolving issues where possible. Creating and maintaining accurate records in … progression Hours: Monday to Friday8.30am to 5.00pm Our brief: Simple Recruitment are acting as an employment agency on behalf of our client, based in Radstock, who are seeking a 1st Line Support Technician to join their team on a permanent basis. More ❯

the first month the role is 5 days on site in either their Cornwall or Exeter office. The role is PAYE, inside IR35. Skills & experience required: Min 2 years 1st line/service desk experience Ideally experience of building PCs and mobile devices More ❯

1st Line Support Technician Full Time & Permanent Office Based Up to c.£26,000 + Annual Bonus + Benefits Midsomer Norton Are you an experienced 1st Line Support Technician? Are you keen to join a company that fully supports staff progression and career development?! A growing company is looking to … recruit a 1st Line Support Technician to join their busy and friendly team. You will be supporting customers by responding to usage and technical enquiries, providing system training and ensuring a high quality support experience across a wide … range of software and hardware products. This is an office based role but there may be the occasional need to visit customers on site. Key Responsibilities;- Acting as first line support/dispatch; answering the support line, logging queries and resolving issues where possible. Creating and maintaining accurate records in the support More ❯

1st Line Support Technician Full Time & Permanent Office Based Up to c.£26,000 + Annual Bonus + Benefits Midsomer Norton Are you an experienced 1st Line Support Technician? Are you keen to join a company that fully supports staff progression and career development?! A growing company is looking to … recruit a 1st Line Support Technician to join their busy and friendly team. You will be supporting customers by responding to usage and technical enquiries, providing system training and ensuring a high quality support experience across a … wide range of software and hardware products.This is an office based role but there may be the occasional need to visit customers on site. Key Responsibilities;- Acting as first line support/dispatch; answering the support line, logging queries and resolving issues where possible. Creating and maintaining accurate records in the support More ❯