Period
to 14 December 2017

The median annual salary for a Service Desk Team Leader was £32,500 in advertised job vacancies in Dudley during the 6 months to 14 December 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Service Desk Team Lead
West Midlands > Dudley
6 months to
14 Dec 2017
Same period 2016 Same period 2015
Rank 9 - 11
Rank change year-on-year - +11 -
Permanent jobs requiring a Service Desk Team Leader 1 0 11
As % of all permanent IT jobs advertised in Dudley 3.57% - 10.68%
As % of the Job Titles category 3.57% - 10.68%
Number of salaries quoted 4 0 11
Dudley median annual salary £32,500 - £25,000
10th Percentile £31,250 - £23,500
90th Percentile £33,750 - £31,000
West Midlands median annual salary £26,000 £35,000 £25,000
% change year-on-year -25.71% +40.00% -9.09%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Dudley. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Dudley
Permanent vacancies in Dudley with a recognized job title 28 63 103
% of permanent IT jobs with a recognized job title 100.00% 95.45% 100.00%
Number of salaries quoted 23 57 94
Dudley median annual salary £30,000 £27,000 £35,000
Median salary % change year-on-year +11.11% -22.86% +16.67%
10th Percentile £21,750 £22,100 £23,500
90th Percentile £42,250 £41,250 £55,000
West Midlands median annual salary £40,000 £40,000 £40,000

Service Desk Team Leader
Job Vacancy Trend in Dudley

Job postings that featured Service Desk Team Leader in the job title as a percentage of all IT jobs advertised in Dudley.

Job vacancy trend for Service Desk Team Leader in Dudley

Service Desk Team Leader
Salary Trend in Dudley

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Team Leader in Dudley.

Salary trend for Service Desk Team Leader in Dudley

Service Desk Team Leader Skill Set
Top 7 Co-occurring IT Skills in Dudley

For the 6 months to 14 December 2017, Service Desk Team Leader job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Dudley region featuring Service Desk Team Leader in the job title.

1 1 (100.00%) ITIL
1 1 (100.00%) SLA
1 1 (100.00%) Service Management
1 1 (100.00%) Service Delivery
1 1 (100.00%) ITSM
1 1 (100.00%) Incident Management
1 1 (100.00%) Continuous Improvement

Service Desk Team Leader Skill Set
Co-occurring IT Skills in Dudley by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Processes & Methodologies
1 1 (100.00%) Continuous Improvement
1 1 (100.00%) Incident Management
1 1 (100.00%) ITIL
1 1 (100.00%) ITSM
1 1 (100.00%) Service Delivery
1 1 (100.00%) Service Management
Quality Assurance & Compliance
1 1 (100.00%) SLA