Service Desk Team Leader Job Trends in Dudley
Service Desk Team Lead
West Midlands > Dudley
The median Service Desk Team Lead salary in Dudley is £42,500 per year, according to job vacancies posted during the 6 months leading to 12 November 2026.
The table below compares current salary benchmarking and summary statistics with the previous two years.
| 6 months to 12 Nov 2026 |
Same period 2025 | Same period 2024 | |
|---|---|---|---|
| Rank | 23 | - | - |
| Rank change year-on-year | - | - | - |
| Permanent Service Desk Team Leader jobs | 1 | 0 | 0 |
| As % of all permanent jobs in Dudley | 0.68% | - | - |
| As % of the Job Titles category | 0.72% | - | - |
| Number of salaries quoted | 1 | 0 | 0 |
| 10th Percentile | - | - | - |
| 25th Percentile | £41,250 | - | - |
| Median annual salary (50th Percentile) | £42,500 | - | - |
| 75th Percentile | £43,750 | - | - |
| 90th Percentile | - | - | - |
| West Midlands median annual salary | £45,000 | - | - |
All Permanent IT Job Roles
Dudley
For comparison with the information above, the following table provides summary statistics for all permanent IT job adverts in Dudley matching a recognised job title. The table also shows what proportion of all permanent IT job adverts they make up.
| 6 months to 12 Nov 2026 |
Same period 2025 | Same period 2024 | |
|---|---|---|---|
| Permanent job adverts in Dudley matching a recognised job title | 138 | 5 | 17 |
| % of permanent job adverts matching a recognised job title | 94.52% | 38.46% | 70.83% |
| Number of salaries quoted | 124 | 4 | 3 |
| 10th Percentile | £33,600 | £41,500 | - |
| 25th Percentile | £40,000 | £66,250 | £28,750 |
| Median annual salary (50th Percentile) | £46,750 | £80,000 | £32,500 |
| Median % change year-on-year | -41.56% | +146.15% | -32.39% |
| 75th Percentile | £55,000 | - | £36,250 |
| 90th Percentile | £60,000 | - | - |
| West Midlands median annual salary | £55,000 | £50,000 | £52,398 |
| % change year-on-year | +10.00% | -4.58% | +4.80% |
Service Desk Team Leader Job Vacancy Trend in Dudley
Historical trend showing the proportion of permanent Service Desk Team Leader job postings relative to all permanent IT jobs advertised in Dudley.
Service Desk Team Leader Salary Trend in Dudley
Salary distribution trend for Service Desk Team Leader job vacancies in Dudley.
Service Desk Team Leader Skill Set Top 21 Co-Occurring Skills & Capabilities in Dudley
For the 6 months to 12 November 2026, Service Desk Team Leader job ads cited the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent Service Desk Team Leader job ads across the Dudley region.
| Rank | Skill | Share | Job Ads |
|---|---|---|---|
| 1 | Active Directory | 100.0% | 1 |
| 1 | AI | 100.0% | 1 |
| 1 | Autotask | 100.0% | 1 |
| 1 | Coaching | 100.0% | 1 |
| 1 | Datto | 100.0% | 1 |
| 1 | DHCP | 100.0% | 1 |
| 1 | DNS | 100.0% | 1 |
| 1 | Entra ID | 100.0% | 1 |
| 1 | Firewall | 100.0% | 1 |
| 1 | Mentoring | 100.0% | 1 |
| 1 | Meraki | 100.0% | 1 |
| 1 | Microsoft | 100.0% | 1 |
| 1 | Microsoft 365 | 100.0% | 1 |
| 1 | Microsoft Certification | 100.0% | 1 |
| 1 | Microsoft Copilot | 100.0% | 1 |
| 1 | Microsoft Exchange | 100.0% | 1 |
| 1 | PowerShell | 100.0% | 1 |
| 1 | Remote Monitoring and Management | 100.0% | 1 |
| 1 | SLA | 100.0% | 1 |
| 1 | VPN | 100.0% | 1 |
| 1 | Windows | 100.0% | 1 |
Service Desk Team Leader Skill Set Co-Occurring Skills & Capabilities in Dudley by Category
The table below expands on the one above by listing co-occurrences one category at a time. It covers the same employment type, locality and period, with up to 20 co-occurrences in each category.
Job Titles
| Rank | Job Title | Share | Job Ads |
|---|