Customer Engagement
North East > Durham
The table below provides summary statistics and salary benchmarking for jobs advertised in Durham requiring Customer Engagement skills. It covers permanent job vacancies from the 6 months leading up to 21 August 2026, with comparisons to the same periods in the previous two years.
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6 months to 21 Aug 2026 |
Same period 2025 | Same period 2024 |
|---|---|---|---|
| Rank | 44 | - | 43 |
| Rank change year-on-year | - | - | - |
| Permanent jobs citing Customer Engagement | 1 | 0 | 1 |
| As % of all permanent jobs in Durham | 0.20% | - | 0.30% |
| As % of the Processes & Methodologies category | 0.28% | - | 0.42% |
| Number of salaries quoted | 1 | 0 | 1 |
| 10th Percentile | - | - | - |
| 25th Percentile | £58,750 | - | £52,875 |
| Median annual salary (50th Percentile) | £62,500 | - | £55,750 |
| 75th Percentile | £66,250 | - | £58,625 |
| 90th Percentile | - | - | - |
| North East median annual salary | £29,000 | £52,500 | £48,750 |
| % change year-on-year | -44.76% | +7.69% | +132.14% |
All Process & Methodology Skills
Durham
Customer Engagement falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in Durham.
| Permanent vacancies with a requirement for process or methodology skills | 360 | 171 | 237 |
| As % of all permanent jobs advertised in Durham | 73.32% | 71.25% | 72.26% |
| Number of salaries quoted | 236 | 79 | 142 |
| 10th Percentile | £30,000 | £25,087 | £27,575 |
| 25th Percentile | £35,000 | £27,875 | £38,000 |
| Median annual salary (50th Percentile) | £50,000 | £35,000 | £50,000 |
| Median % change year-on-year | +42.86% | -30.00% | - |
| 75th Percentile | £62,500 | £49,625 | £70,000 |
| 90th Percentile | £80,000 | £85,000 | £79,225 |
| North East median annual salary | £55,000 | £45,000 | £47,500 |
| % change year-on-year | +22.22% | -5.26% | -5.00% |
Customer Engagement
Job Vacancy Trend in Durham
Historical trend showing the proportion of permanent IT job postings citing Customer Engagement relative to all permanent IT jobs advertised in Durham.
Customer Engagement
Salary Trend in Durham
Salary distribution trend for jobs in Durham citing Customer Engagement.
Customer Engagement
Job Locations in Durham
The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Engagement within the Durham region over the 6 months to 21 August 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.
| Location | Rank Change on Same Period Last Year |
Matching Permanent IT Job Ads |
Median Salary Past 6 Months |
Median Salary % Change on Same Period Last Year |
Live Jobs |
|---|---|---|---|---|---|
| Darlington | - | 1 | £62,500 | - | 1 |
| Customer Engagement North East |
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Customer Engagement
Co-Occurring Skills & Capabilities in Durham by Category
The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:
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