The following table provides summary statistics for permanent job vacancies advertised in the North East with a requirement for Customer Engagement skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Customer Engagement over the 3 months to 24 June 2017 with a comparison to the same period in the previous 2 years.

Customer Engagement
England / North East
3 months to
24 Jun 2017
Same period 2016 Same period 2015
Rank 67 79 79
Rank change year-on-year +12 0  
Permanent jobs citing Customer Engagement 2 6 5
As % of all permanent IT jobs advertised in the North East 0.36% 0.75% 0.65%
As % of the Processes & Methodologies category 0.39% 0.88% 0.77%
Number of salaries quoted 1 6 5
Median salary £45,000 £80,000 £40,000
Median salary % change year-on-year -43.75% +100.00%  
UK excluding London median salary £52,331 £50,000 £50,000
% change year-on-year +4.66% -  

Customer Engagement is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the North East with a requirement for process and methodology skills.

Process & Methodology Skills
North East
Permanent job vacancies with a requirement for process and methodology skills 515 684 650
As % of all permanent IT job vacancies advertised in the North East 91.80% 85.18% 84.31%
Number of salaries quoted 453 608 535
Median salary £37,500 £40,000 £40,000
Median salary % change year-on-year -6.25% -  
90% offered a salary of more than £25,000 £28,000 £29,500
10% offered a salary of more than £55,500 £55,000 £67,500
UK excluding London median salary £45,000 £45,000 £44,000
% change year-on-year - +2.27%  

Customer Engagement
Job Vacancy Trend in the North East

The job posting trend of jobs advertised in the North East citing Customer Engagement as a proportion of all permanent or contract IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for Customer Engagement in the North East

Customer Engagement
Salary Trend in the North East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Engagement in the North East.

Salary trend for Customer Engagement in the North East

Customer Engagement
Job Locations in the North East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Engagement within the North East region over the 3 months to 24 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Tyne and Wear +16 2 £45,000 -43.75% 1
Customer Engagement
England

For the 6 months to 24 June 2017, IT jobs citing Customer Engagement also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the North East region with a requirement for Customer Engagement.

1 4 (80.00%) Windows
2 2 (40.00%) Linux
2 2 (40.00%) EDI
2 2 (40.00%) Business Intelligence
2 2 (40.00%) SSL
2 2 (40.00%) Adobe
2 2 (40.00%) SAP BW
2 2 (40.00%) NetWeaver
2 2 (40.00%) SAPscript
2 2 (40.00%) SAP HR
2 2 (40.00%) HTML
2 2 (40.00%) JavaScript
2 2 (40.00%) PHP
2 2 (40.00%) SQL
2 2 (40.00%) ABAP
2 2 (40.00%) SAP
2 2 (40.00%) CSS
2 2 (40.00%) Web Services
2 2 (40.00%) Unix
2 2 (40.00%) Workflow
2 2 (40.00%) Finance
2 2 (40.00%) Law
2 2 (40.00%) Stakeholder Management
2 2 (40.00%) Web Dynpro
2 2 (40.00%) SAP Smart Forms
2 2 (40.00%) BAPI
2 2 (40.00%) SAP XI
2 2 (40.00%) SAP Basis
2 2 (40.00%) Software Engineering
2 2 (40.00%) SAP ALE

Customer Engagement
Co-occurring IT Skills in the North East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (40.00%) NetWeaver
1 2 (40.00%) nginx
Business Applications
1 2 (40.00%) SAP HR
1 2 (40.00%) SAP SRM
Cloud Services
1 2 (40.00%) Amazon AWS
1 2 (40.00%) Microsoft Azure
Communications & Networking
1 2 (40.00%) SSL
Database & Business Intelligence
1 2 (40.00%) Amazon DynamoDB
1 2 (40.00%) MongoDB
1 2 (40.00%) NoSQL
1 2 (40.00%) SAP BW
General
1 2 (40.00%) Finance
1 2 (40.00%) Law
Job Titles
1 2 (40.00%) AWS DevOps
1 2 (40.00%) AWS DevOps Engineer
1 2 (40.00%) AWS Engineer
1 2 (40.00%) AWS Software Engineer
1 2 (40.00%) DevOps Engineer
1 2 (40.00%) Linux DevOps Engineer
1 2 (40.00%) Linux Engineer
1 2 (40.00%) Linux/Unix DevOps
1 2 (40.00%) Software Engineer
2 1 (20.00%) Project Manager
Libraries, Frameworks & Software Standards
1 2 (40.00%) BAPI
1 2 (40.00%) CherryPy
1 2 (40.00%) CSS
1 2 (40.00%) EDI
1 2 (40.00%) HTML
1 2 (40.00%) HTML5
1 2 (40.00%) Node.js
1 2 (40.00%) SAP ALE
1 2 (40.00%) SAP Basis
1 2 (40.00%) SAP Business Workflow
1 2 (40.00%) SAP PI
1 2 (40.00%) SAP Smart Forms
1 2 (40.00%) SAP XI
1 2 (40.00%) SAPUI5
1 2 (40.00%) Web Dynpro
1 2 (40.00%) Web Services
Operating Systems
1 4 (80.00%) Windows
2 2 (40.00%) Linux
2 2 (40.00%) Unix
2 2 (40.00%) Windows Server
2 2 (40.00%) Windows Server 2012
Processes & Methodologies
1 2 (40.00%) Business Intelligence
1 2 (40.00%) DevOps
1 2 (40.00%) Incident Management
1 2 (40.00%) Problem Management
1 2 (40.00%) SAP Implementation
1 2 (40.00%) Software Engineering
1 2 (40.00%) Stakeholder Management
1 2 (40.00%) Test Scripting
1 2 (40.00%) Workflow
2 1 (20.00%) Business Analysis
2 1 (20.00%) Project Management
Programming Languages
1 2 (40.00%) ABAP
1 2 (40.00%) JavaScript
1 2 (40.00%) PHP
1 2 (40.00%) SAPscript
1 2 (40.00%) SQL
Qualifications
1 2 (40.00%) Degree
Systems Management
1 2 (40.00%) HAProxy
1 2 (40.00%) HP Quality Center
Vendors
1 2 (40.00%) Adobe
1 2 (40.00%) SAP
Newcastle Upon Tyne, Tyne and Wear
Northern Recruitment Group
Salary: From £25,000 to £35,000 per annum
Posted: 3 days ago