IT Support Technician Job Trends in Durham

IT Support Technician
North East > Durham

The median IT Support Technician salary in Durham is £29,500 per year, according to job vacancies posted during the 6 months leading to 25 September 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
25 Sep 2026
Same period 2025 Same period 2024
Rank 42 28 38
Rank change year-on-year -14 +10 -
Permanent jobs requiring an IT Support Technician 5 5 1
As % of all permanent jobs in Durham 0.97% 1.99% 0.36%
As % of the Job Titles category 1.06% 2.67% 0.42%
Number of salaries quoted 2 0 1
10th Percentile - - -
25th Percentile £28,250 - £31,250
Median annual salary (50th Percentile) £29,500 - £32,500
75th Percentile £30,750 - £33,750
90th Percentile - - -
North East median annual salary £24,000 - £32,500

All Permanent IT Job Roles
Durham

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Durham. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Durham with a recognized job title 471 187 238
% of permanent jobs with a recognized job title 91.46% 74.50% 85.30%
Number of salaries quoted 271 93 141
10th Percentile £30,000 £25,087 £22,000
25th Percentile £35,375 £27,000 £35,000
Median annual salary (50th Percentile) £55,000 £35,000 £45,000
Median % change year-on-year +57.14% -22.22% -10.00%
75th Percentile £70,000 £50,000 £63,750
90th Percentile £80,000 £81,792 £79,225
North East median annual salary £55,000 £45,000 £45,000
% change year-on-year +22.22% - -10.00%

IT Support Technician
Job Vacancy Trend in Durham

Historical trend showing the proportion of permanent IT job postings featuring 'IT Support Technician' in the job title relative to all permanent IT jobs advertised in Durham.

IT Support Technician job vacancy trend in Durham

IT Support Technician
Salary Trend in Durham

Salary distribution trend for IT Support Technician job vacancies in Durham.

Salary distribution trend for IT Support Technician job vacancies in Durham

IT Support Technician Skill Set
Top 12 Co-Occurring Skills & Capabilities in Durham

For the 6 months to 25 September 2026, IT Support Technician job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the Durham region featuring IT Support Technician in the job title.

1 5 (100.00%) Active Directory
1 5 (100.00%) Continuous Improvement
1 5 (100.00%) Microsoft
1 5 (100.00%) Microsoft 365
1 5 (100.00%) Microsoft Certification
1 5 (100.00%) Problem-Solving
1 5 (100.00%) VPN
1 5 (100.00%) Wi-Fi
1 5 (100.00%) Windows
2 3 (60.00%) Asset Management
2 3 (60.00%) Customer Service
3 2 (40.00%) Roadmaps

IT Support Technician Skill Set
Co-Occurring Skills & Capabilities in Durham by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Cloud Services
1 5 (100.00%) Microsoft 365
Communications & Networking
1 5 (100.00%) VPN
1 5 (100.00%) Wi-Fi
General
1 5 (100.00%) Social Skills
2 2 (40.00%) Organisational Skills
Miscellaneous
1 5 (100.00%) Onboarding
Operating Systems
1 5 (100.00%) Windows
Processes & Methodologies
1 5 (100.00%) Continuous Improvement
1 5 (100.00%) Problem-Solving
2 3 (60.00%) Asset Management
2 3 (60.00%) Customer Service
3 2 (40.00%) Roadmaps
Qualifications
1 5 (100.00%) Microsoft Certification
System Software
1 5 (100.00%) Active Directory
Vendors
1 5 (100.00%) Microsoft