Help Desk Technician Job Trends in Edinburgh

Help Desk Technician
Scotland > Edinburgh

The median Help Desk Technician salary in Edinburgh is £31,000 per year, according to job vacancies posted during the 6 months leading to 30 September 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
30 Sep 2025
Same period 2024 Same period 2023
Rank 75 - -
Rank change year-on-year - - -
Permanent jobs requiring a Help Desk Technician 6 0 0
As % of all permanent jobs advertised in Edinburgh 0.80% - -
As % of the Job Titles category 0.95% - -
Number of salaries quoted 5 0 0
10th Percentile - - -
25th Percentile £29,500 - -
Median annual salary (50th Percentile) £31,000 - -
75th Percentile £32,500 - -
90th Percentile - - -
Scotland median annual salary £31,000 - -

All Permanent IT Job Vacancies
Edinburgh

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Edinburgh. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Edinburgh with a recognized job title 629 1,197 1,084
% of permanent jobs with a recognized job title 83.87% 94.70% 96.18%
Number of salaries quoted 255 613 876
10th Percentile £25,000 £35,000 £30,000
25th Percentile £32,000 £45,000 £42,500
Median annual salary (50th Percentile) £51,000 £57,500 £59,526
Median % change year-on-year -11.30% -3.40% +2.75%
75th Percentile £70,625 £75,000 £75,000
90th Percentile £90,000 £89,750 £87,419
Scotland median annual salary £47,500 £52,500 £52,500
% change year-on-year -9.52% - -4.55%

Help Desk Technician
Job Vacancy Trend in Edinburgh

Job postings that featured Help Desk Technician in the job title as a proportion of all IT jobs advertised in Edinburgh.

Job vacancy trend for Help Desk Technician in Edinburgh

Help Desk Technician
Salary Trend in Edinburgh

Salary distribution trend for Help Desk Technician job vacancies in Edinburgh.

Salary distribution trend for Help Desk Technician job vacancies in Edinburgh

Help Desk Technician Skill Set
Top 25 Co-occurring Skills and Capabilities in Edinburgh

For the 6 months to 30 September 2025, Help Desk Technician job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Edinburgh region featuring Help Desk Technician in the job title.

1 6 (100.00%) Microsoft
1 6 (100.00%) Azure
1 6 (100.00%) ITIL
1 6 (100.00%) Microsoft 365
1 6 (100.00%) Problem-Solving
1 6 (100.00%) Customer Service
2 5 (83.33%) Onboarding
2 5 (83.33%) Social Skills
2 5 (83.33%) Microsoft Intune
2 5 (83.33%) Windows
2 5 (83.33%) Entra ID
2 5 (83.33%) Virtual Desktop
2 5 (83.33%) Freshdesk
2 5 (83.33%) Collaborative Working
2 5 (83.33%) Apple iOS
2 5 (83.33%) Continuous Improvement
2 5 (83.33%) Active Directory
2 5 (83.33%) Citrix
2 5 (83.33%) Apple
3 1 (16.67%) VMware
3 1 (16.67%) VMware Infrastructure
3 1 (16.67%) Hyper-V
3 1 (16.67%) Virtual Environments
3 1 (16.67%) Mentoring
3 1 (16.67%) Server Management

Help Desk Technician Skill Set
Co-occurring Skills and Capabilities in Edinburgh by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Cloud Services
1 6 (100.00%) Azure
1 6 (100.00%) Microsoft 365
2 5 (83.33%) Entra ID
General
1 5 (83.33%) Social Skills
Miscellaneous
1 5 (83.33%) Onboarding
Operating Systems
1 5 (83.33%) Apple iOS
1 5 (83.33%) Windows
Processes & Methodologies
1 6 (100.00%) Customer Service
1 6 (100.00%) ITIL
1 6 (100.00%) Problem-Solving
2 5 (83.33%) Collaborative Working
2 5 (83.33%) Continuous Improvement
3 1 (16.67%) Mentoring
3 1 (16.67%) Server Management
3 1 (16.67%) Virtual Environments
System Software
1 5 (83.33%) Active Directory
1 5 (83.33%) Virtual Desktop
2 1 (16.67%) Hyper-V
2 1 (16.67%) VMware Infrastructure
Systems Management
1 5 (83.33%) Microsoft Intune
Vendors
1 6 (100.00%) Microsoft
2 5 (83.33%) Apple
2 5 (83.33%) Citrix
2 5 (83.33%) Freshdesk
3 1 (16.67%) VMware