Period
to 15 August 2018

The median annual salary for a Telephony Analyst was £30,000 in advertised job vacancies in England during the 6 months to 15 August 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Telephony Analyst
UK > England
6 months to
15 Aug 2018
Same period 2017 Same period 2016
Rank 1153 1166 1207
Rank change year-on-year +13 +41 +63
Permanent jobs requiring a Telephony Analyst 5 10 29
As % of all permanent IT jobs advertised in England 0.003% 0.006% 0.016%
As % of the Job Titles category 0.003% 0.006% 0.016%
Number of salaries quoted 5 9 21
England median annual salary £30,000 £41,500 £40,000
Median salary % change year-on-year -27.71% +3.75% +17.65%
10th Percentile £21,550 £25,000 £23,000
90th Percentile £36,250 £68,750 £46,000
UK median annual salary £30,000 £42,250 £40,000
% change year-on-year -28.99% +5.63% +17.65%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
England
Permanent vacancies in England with a recognized job title 152,504 159,845 180,654
% of permanent IT jobs with a recognized job title 96.26% 96.08% 96.65%
Number of salaries quoted 123,814 129,993 153,522
England median annual salary £50,000 £47,500 £47,500
Median salary % change year-on-year +5.26% - +5.56%
10th Percentile £27,500 £27,500 £26,750
90th Percentile £82,500 £78,750 £77,500
UK median annual salary £50,000 £47,500 £47,500
% change year-on-year +5.26% - +5.56%

Telephony Analyst
Job Vacancy Trend in England

Job postings that featured Telephony Analyst in the job title as a percentage of all IT jobs advertised in England.

Job vacancy trend for Telephony Analyst in England

Telephony Analyst
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Telephony Analyst in England.

Salary trend for Telephony Analyst in England

Telephony Analyst
Salary Histogram in England

The salary distribution of IT jobs citing Telephony Analyst in England over the 6 months to 15 August 2018.

Salary histogram for Telephony Analyst in England

Telephony Analyst
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Telephony Analyst within the England region over the 6 months to 15 August 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Midlands - 4 £30,000 - 1
West Midlands - 2 £33,750 - 1
East Midlands - 2 £27,500 -
North of England +20 1 £19,500 -53.01%
North East - 1 £19,500 -
Telephony Analyst
UK

Telephony Analyst Skill Set
Top 27 Co-occurring IT Skills in England

For the 6 months to 15 August 2018, Telephony Analyst job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the England region featuring Telephony Analyst in the job title.

1 3 (60.00%) Avaya
2 2 (40.00%) PBX
2 2 (40.00%) PSTN
2 2 (40.00%) SMS
2 2 (40.00%) VoIP
2 2 (40.00%) ISDN
2 2 (40.00%) SLA
2 2 (40.00%) Cisco
2 2 (40.00%) Mitel
2 2 (40.00%) Ticket Management
3 1 (20.00%) Windows Server
3 1 (20.00%) IT Strategy
3 1 (20.00%) Degree
3 1 (20.00%) Process Improvement
3 1 (20.00%) LAN
3 1 (20.00%) WAN
3 1 (20.00%) ITIL
3 1 (20.00%) HND
3 1 (20.00%) Windows
3 1 (20.00%) MS Exchange
3 1 (20.00%) Service Management
3 1 (20.00%) ITSM
3 1 (20.00%) Telecoms
3 1 (20.00%) Finance
3 1 (20.00%) CMS
3 1 (20.00%) IVR
3 1 (20.00%) DEFINITY

Telephony Analyst Skill Set
Co-occurring IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (20.00%) CMS
1 1 (20.00%) MS Exchange
Communications & Networking
1 2 (40.00%) ISDN
1 2 (40.00%) PBX
1 2 (40.00%) PSTN
1 2 (40.00%) SMS
1 2 (40.00%) VoIP
2 1 (20.00%) DEFINITY
2 1 (20.00%) LAN
2 1 (20.00%) WAN
General
1 1 (20.00%) Finance
1 1 (20.00%) Telecoms
Miscellaneous
1 1 (20.00%) IVR
Operating Systems
1 1 (20.00%) Windows
1 1 (20.00%) Windows Server
Processes & Methodologies
1 2 (40.00%) Ticket Management
2 1 (20.00%) IT Strategy
2 1 (20.00%) ITIL
2 1 (20.00%) ITSM
2 1 (20.00%) Process Improvement
2 1 (20.00%) Service Management
Qualifications
1 1 (20.00%) Degree
1 1 (20.00%) HND
Quality Assurance & Compliance
1 2 (40.00%) SLA
Vendors
1 3 (60.00%) Avaya
2 2 (40.00%) Cisco
2 2 (40.00%) Mitel