Customer Service Job Trends in Folkestone

Customer Service
Kent > Folkestone

The table below provides summary statistics and salary benchmarking for jobs advertised in Folkestone requiring Customer Service skills. It covers permanent job vacancies from the 6 months leading up to 27 December 2025, with comparisons to the same periods in the previous two years.

6 months to
27 Dec 2025
Same period 2024 Same period 2023
Rank 2 - 2
Rank change year-on-year - - +6
Permanent jobs citing Customer Service 2 0 1
As % of all permanent jobs in Folkestone 25.00% - 25.00%
As % of the Processes & Methodologies category 50.00% - 25.00%
Number of salaries quoted 1 0 0
10th Percentile - - -
25th Percentile £31,750 - -
Median annual salary (50th Percentile) £33,500 - -
75th Percentile £35,250 - -
90th Percentile - - -
Kent median annual salary £30,000 £30,250 £27,500
% change year-on-year -0.83% +10.00% -31.25%

All Process and Methodology Skills
Folkestone

Customer Service falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in Folkestone.

Permanent vacancies with a requirement for process or methodology skills 4 9 4
As % of all permanent jobs advertised in Folkestone 50.00% 75.00% 100.00%
Number of salaries quoted 3 9 2
10th Percentile £33,400 - £49,750
25th Percentile £35,875 - £53,125
Median annual salary (50th Percentile) £40,000 £55,000 £62,500
Median % change year-on-year -27.27% -12.00% +60.26%
75th Percentile £65,000 - £68,125
90th Percentile £80,000 £94,250 £69,250
Kent median annual salary £40,000 £54,000 £47,000
% change year-on-year -25.93% +14.89% -6.00%

Customer Service
Job Vacancy Trend in Folkestone

Historical trend showing the proportion of permanent IT job postings citing Customer Service relative to all permanent IT jobs advertised in Folkestone.

Customer Service job vacancy trend in Folkestone

Customer Service
Salary Trend in Folkestone

Salary distribution trend for jobs in Folkestone citing Customer Service.

Salary distribution trend for jobs in Folkestone citing Customer Service

Customer Service
Co-Occurring Skills & Capabilities in Folkestone by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

General
1 2 (100.00%) Finance
1 2 (100.00%) Retail
Processes & Methodologies
1 2 (100.00%) Coaching
1 2 (100.00%) Customer Experience
Vendors
1 2 (100.00%) BT