1 to 25 of 44 Customer Service Jobs in Glamorgan

is a fast growth tech company providing IT & Comms technology to small and medium businesses throughout the UK. This role will suit an enthusiastic customer service focused individual with previous experience of working within the ICT sector, preferably in an IT and/or a Telecoms Helpdesk role. … First Call Resolution" Troubleshoot and resolve hardware and software issues Communicate clearly and effectively. Experience required: An ICT and/or Telecoms background with service desk experience is essential Customer service experience is essential Comfortable using CRMs and documentation solutions The ability to work quickly, calmly and More ❯

is a fast growth tech company providing IT & Comms technology to small and medium businesses throughout the UK. This role will suit an enthusiastic customer service focused individual with previous experience of working within the ICT sector, preferably in an IT and/or a Telecoms Helpdesk role. … First Call Resolution" Troubleshoot and resolve hardware and software issues Communicate clearly and effectively. Experience required: An ICT and/or Telecoms background with service desk experience is essential Customer service experience is essential Comfortable using CRMs and documentation solutions The ability to work quickly, calmly and More ❯

a Technology Repair background, to lead a growing and diverse team and oversee the daily operations of the repair centre, ensuring efficient and effective service delivery to customers. What you'll be doing: Team Management - Lead, motivate and manage a team of team leaders, technical repair engineers and technicians … Management - Oversee the repair process from tech intake to completion and deployment; ensuring timely and accurate repairs, implementing and monitoring workflows to optimise efficiency. Customer Service - Ensure high levels of customer satisfaction by addressing enquiries, resolving complaints and maintaining strong internal and external relationships. Inventory Management - Monitor … a repair centre, workshop or IT engineering setting. Strong leadership and team development skills. Excellent organisational skills with the ability to problem solve. Strong customer service and communication skills. Knowledge and understanding of repair centre processes and inventory management. Strong familiarity of H&S principles and standards. Experience More ❯

you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to success in a Customer Service Technical role with EE. Why not use your skills to make a difference and join our Mobile Technical Team in Merthyr Tydfil. More ❯

you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to success in a Customer Service Technical role with EE. Why not use your skills to make a difference and join our Mobile Technical Team in Merthyr Tydfil. More ❯

you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to success in a Customer Service Technical role with EE. Why not use your skills to make a difference and join our Mobile Technical Team in Merthyr Tydfil. More ❯

you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to success in a Customer Service Technical role with EE. Why not use your skills to make a difference and join our Mobile Technical Team in Merthyr Tydfil. More ❯

you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to success in a Customer Service Technical role with EE. Why not use your skills to make a difference and join our Mobile Technical Team in Merthyr Tydfil. More ❯

you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to success in a Customer Service Technical role with EE. Why not use your skills to make a difference and join our Mobile Technical Team in Merthyr Tydfil. More ❯

you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to success in a Customer Service Technical role with EE . Why not use your skills to make a difference and join our Mobile Technical Team in Merthyr More ❯

you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to success in a Customer Service Technical role with EE . Why not use your skills to make a difference and join our Mobile Technical Team in Merthyr More ❯

you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to success in a Customer Service Technical role with EE . Why not use your skills to make a difference and join our Mobile Technical Team in Merthyr More ❯

you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to success in a Customer Service Technical role with EE . Why not use your skills to make a difference and join our Mobile Technical Team in Merthyr More ❯

you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to success in a Customer Service Technical role with EE . Why not use your skills to make a difference and join our Mobile Technical Team in Merthyr More ❯

you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to success in a Customer Service Technical role with EE . Why not use your skills to make a difference and join our Mobile Technical Team in Merthyr More ❯

We currently have an exciting opportunity for an individual to join our team as a Contact Centre Supervisor within the Wales Interpretation and Translation Service (WITS). The 24/7 Contact Centre provides a customer focused service for locating and booking interpreters for public sector organisations … across Wales. It also provides invaluable advice on linguistic services. If you are driven by excellent customer service and have a can do attitude then this career opportunity could be for you. About the job A Contact Centre Supervisor is required to assist in the management of the … Wales Interpretation and Translation Service (WITS). The post holder will be responsible for leading, developing and communicating with a staff group and will work with the WITS Senior Team Leader to develop the service. What We Are Looking For From You Successful candidates are likely to be team More ❯

Job Title: Service Administrator Reports to: Operations Director Are you an organised, detail-oriented professional with a passion for customer service and operations? If so, we have an exciting permanent opportunity for you to join an established team in Barry as a Service Administrator. Our client … is looking for an experienced service administrator who has worked with CRM systems. Your day to day duties will include managing customers on the status of their service and repairs, updating the in-house CRM system during the process. In this key role, you'll play an essential … part in managing and supporting the service and repair of products. You'll interact with a range of customers, distributors, and internal teams, ensuring smooth processes, managing expectations, and maintaining high standards of service. This is a great opportunity to grow within a dynamic team while making a real More ❯

and building resilient communities? Cynon Taf Community Housing Group (CTCHG) is seeking an inspiring Head of Housing and Communities to lead and shape their customer-focused housing management services and community development work. The Opportunity The Head of Housing is responsible for leading a high-performing team to deliver … excellent housing management and customer services, ensuring a positive experience throughout the entire tenant journey. The role also champions community resilience by embedding tenant voices in governance and service improvements, applying an asset-based approach to community work. Through strategic and operational leadership, the Head of Housing drives … outcomes for tenants and staff. Responsibilities: Provide strategic and operational leadership to the Housing and Communities team, driving a culture of continuous improvement and service excellence. Champion a customer-focused approach, ensuring high-quality service delivery across the entire tenant journey. Develop and monitor KPIs to improve More ❯

successful candidate will be responsible for a team of IT delivery engineers. If you are an enthusiastic, cloud focussed specialist with a passion for customer service this could be the role for you. Main duties: Lead and inspire a team of IT professionals Develop & implement training programs Champion … an customer- centric approach to service delivery Work closely with the IT Project Managers Create documentation and knowledge base articles Experience required: An ICT background within an MSP Technical expertise in IT infrastructure and systems administration with proficiency in networking, security and cloud technologies Experience with Microsoft More ❯

successful candidate will be responsible for a team of IT delivery engineers. If you are an enthusiastic, cloud focussed specialist with a passion for customer service this could be the role for you. Main duties: Lead and inspire a team of IT professionals Develop & implement training programs Champion … an customer- centric approach to service delivery Work closely with the IT Project Managers Create documentation and knowledge base articles Experience required: An ICT background within an MSP Technical expertise in IT infrastructure and systems administration with proficiency in networking, security and cloud technologies Experience with Microsoft More ❯

your IT career with a well-established and growing company? We are seeking Level 2 and 3 IT Engineers with a strong technical background, customer service skills, and a passion for delivering exceptional results. If you have prior IT experience and want to build long-lasting relationships with More ❯

Role : Photocopier Field Engineer - South Wales Package : up to £32 -plus bonus + 22 days rising to 26 + death in service + car and fuel etc Would you like to join a very forward thinking company? Their attitude towards IT solutions is massively ahead of the times. Are … you an experienced photocopier field service engineer looking for a new challenge? What will your day to day responsibilities be? Service, repair & maintenance of MFD's/Photocopier's Achieve high first time fix level for calls Deliver high levels of customer service & product training Manage … management and ability to work under pressure Package: up to £32,000 Bonus Car + fuel card Laptop/PDA Pension scheme Death in Service Comprehensive manufacturer and in house training If you wish to apply for the role please email your cv in confidence or call Nikki on More ❯

of traditional banking. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We're not about selling products - we want to solve … principles are delivered at Monzo. We're looking for a knowledgeable, collaborative and experienced Data Protection Director to make sure we're not only customer-focused and innovative, but compliant with the privacy obligations we have. Working alongside our DPO and Legal function, you will perform a critical role … and developing them over time. You have a solid understanding of the types of processes carried out by tech companies and banks and the customer data involved. You are capable and enthusiastic about leading and promoting a culture of data protection within an organisation. You have excellent communication skills. More ❯

you meet all of the role criteria outlined below please don't let that discourage you from applying. The Impact you will have: The service and maintenance of Heavy Plant Equipment Fault finding, planned preventative maintenance and thorough inspections of equipment Ensuring customer service is kept to … and ensure all required parts to complete tasks are ordered Ensuring the company vehicle is maintained to a high standard and correctly stocked Ensuring customer relationship are maintained and developed through high standards of service What will help you to excel in this role: Relevant technical qualification NVQ … Good understanding of hydraulic, mechanical and electrical principals The ability to work independently and under pressure The ability to manage and prioritise workload Understanding customer needs Flexible and committed employee What you can expect from us: Negotiable base salary Future development and career opportunities Contributory pension scheme with employer More ❯

of traditional banking. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award-winning customer service, we have a long history of creating magical moments for our customers! We're not about selling products - we want to solve … belong to our wider collectives (a word we use to describe self-governing business units of 100 people). They are; Money, Borrowing, Fincrime, Customer Operations, Platform, Personal Banking & Business Banking. They're all looking for additional Backend Engineers right now, we do a standard interview process across all … be involved in building a product that you (and the people you know) use every day you have a product mindset: you care about customer outcomes and you want to make data-informed decisions you're comfortable working in a team that deals with ambiguity you're interested in More ❯