7 of 7 Customer Service Jobs in Glamorgan

Title: Customer Support Advisor Location: Pencoed, Bridgend, South Wales Salary: £26,000 - £28,000 per annum Job Type: Full-time/Permanent Working Hours: Monday to Friday - 8am to 6pm (8.5 hour day/42.5 hours in between these times) Who are we: Flotek Group … sales and support locations across the country, our ambitious growth is driven by our core values and fundamental principles. We deliver every product and service with expertise, passion, and heart. When you join Flotek Group you join our 'Purple Army' and become part of a team driven ...

sales and support locations across the country, our ambitious growth is driven by our core values and fundamental principles. We deliver every product and service with expertise, passion, and heart. When you join Flotek Group you join our 'Purple Army' and become part of a team driven … team of IT Specialist Team Leaders and IT Specialist Engineers. You will be responsible for ensuring the team are delivering the high-quality service and support to our partners of their IT environments. This role demands strong technical expertise, client-facing professionalism, the ability to lead and motivate ...

shift pattern between 8:00am – 5:00pm) The Role An established UK organisation is looking for an IT Support Operator to join its IT Service Desk team. You’ll provide first-line technical support to internal users, ensuring IT systems run effectively and colleagues receive reliable, professional assistance. This … with infrastructure, applications and security teams to maintain smooth day-to-day operations. Key Responsibilities Deliver first-line IT support via phone, email, self-service portal and Microsoft Teams Log, manage and resolve incidents and service requests through an ITSM system Troubleshoot hardware, software and access-related issues ...

Customer Success Manager - Account Manager Location: Cardiff Free Parking Salary: £28k - £37k Basic £52k - £62k OTE (Uncapped) Great benefits and career progression. The Company A leading provider of technology driven communication products and solutions to business clients in the UK. A People and customer orientated business offering very … strong career prospects and great benefits. The Role Customer Success Manager - Account Manager This is an exciting sales role where you will proactively support the Sales Teams with high value customers. You will play key role in improving our customer experience as you will manage ...

monitoring requests and identifying alternatives. Role Outline: Maintain stock database ensuring sufficient information is available for correct identification of stock available. Work with the customer service delivery team to ensure parts are stocked to the correct specifications. Monitor individual stock needs to ensure sufficient equipment stock is available … necessary for maintenance outstanding calls. Monitor and request updates from the operational teams on all outstanding calls including accurate promise dates and availability of customer owned stock. Skills & Experience: Effective resource planning skills. Stock analysis skills (ideally from a similar position). Excellent attention to detail and strong ability ...

Title: IT Technician (Previous experience working within a Managed Service Provider MSP environment is essential.) Salary: £28,000 to £30,000 Location Cardiff - Hybrid I'm working with a well-established, employee-focused IT provider that's growing rapidly and looking to add an experienced IT/Cloud Technician … base Troubleshooting software and hardware issues efficiently Managing and maintaining Microsoft 365 environments Installing, configuring, and maintaining PC hardware and peripherals Delivering high-quality customer service with clear, professional communication What We're Looking For Previous experience in a Helpdesk or IT Support role (remote/telephone) Solid ...

skilled UX and CRO Specialist to improve the usability, design, and performance of our digital platforms primarily the phs Group website and the myphs customer portal. This role blends UX design with conversion rate optimisation (CRO) to deliver intuitive experiences that increase engagement and drive measurable growth. ItwouldbebeneficialinyourapplicationtospecifywhichCROtoolsyouarefamiliarwithandyour experienceinthisarea … such as Optimizley or Convert. About the Role Youll lead end-to-end UX and CRO initiatives, working closely with internal teams including IT, Customer Services, Commercial Operations, Sales, and external agencies. Using tools such as VWO, GA4, Hotjar, and Looker Studio, youll design experiments, analyse performance, and deliver ...