Customer Experience Job Trends in Gwent
Customer Experience (CX)
South Wales > Gwent
The table below provides summary statistics and salary benchmarking for jobs advertised in Gwent citing Customer Experience skills. It covers permanent job vacancies from the 6 months leading up to 3 November 2026, with comparisons to the same periods in the previous two years.
| 6 months to 3 Nov 2026 |
Same period 2025 | Same period 2024 | |
|---|---|---|---|
| Rank | 12 | - | - |
| Rank change year-on-year | - | - | - |
| Permanent jobs citing Customer Experience | 4 | 0 | 0 |
| As % of all permanent jobs in Gwent | 4.60% | - | - |
| As % of the Processes & Methodologies category | 6.90% | - | - |
| Number of salaries quoted | 4 | 0 | 0 |
| 10th Percentile | - | - | - |
| 25th Percentile | £27,976 | - | - |
| Median annual salary (50th Percentile) | £37,738 | - | - |
| 75th Percentile | £48,500 | - | - |
| 90th Percentile | - | - | - |
| South Wales median annual salary | £49,084 | £35,000 | £92,500 |
| % change year-on-year | +40.24% | -62.16% | +114.78% |
All Process & Methodology Skills
Gwent
Customer Experience falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies citing process or methodology skills in Gwent.
| 6 months to 3 Nov 2026 |
Same period 2025 | Same period 2024 | |
|---|---|---|---|
| Permanent vacancies citing process or methodology skills | 58 | 25 | 49 |
| As % of all permanent jobs advertised in Gwent | 66.67% | 100.00% | 85.96% |
| Number of salaries quoted | 41 | 22 | 2 |
| 10th Percentile | £26,250 | £27,000 | £46,375 |
| 25th Percentile | £33,500 | £28,000 | £46,563 |
| Median annual salary (50th Percentile) | £47,500 | £35,888 | £48,750 |
| Median % change year-on-year | +32.36% | -26.38% | +50.00% |
| 75th Percentile | £55,000 | £48,750 | £51,563 |
| 90th Percentile | £62,500 | £54,350 | £52,125 |
| South Wales median annual salary | £55,000 | £50,000 | £48,000 |
| % change year-on-year | +10.00% | +4.17% | -4.00% |
Customer Experience Job Vacancy Trend in Gwent
Historical trend showing the proportion of permanent IT job postings citing Customer Experience relative to all permanent IT jobs advertised in Gwent.
Customer Experience Salary Trend in Gwent
Salary distribution trend for jobs in Gwent citing Customer Experience.
Customer Experience Salary Histogram in Gwent
Salary distribution for jobs citing Customer Experience in Gwent over the 6 months to 3 November 2026.
Customer Experience Co-Occurring Skills & Capabilities in Gwent by Category
The table below expands on the one above by listing co-occurrences one category at a time. It covers the same employment type, locality and period, with up to 20 co-occurrences in each category.
Processes & Methodologies
| Rank | Skill | Share | Job Ads |
|---|---|---|---|
| 1 | Agile | 50.0% | 2 |
| 1 | AI | 50.0% | 2 |
| 1 | Analytical Thinking | 50.0% | 2 |
| 1 | Client Onboarding | 50.0% | 2 |
| 1 | Continuous Improvement | 50.0% | 2 |
| 1 | Customer Engagement | 50.0% | 2 |
| 1 | Customer Service | 50.0% | 2 |
| 1 | Data Entry | 50.0% | 2 |
| 1 | Data Interpretation | 50.0% | 2 |
| 1 | Network Optimisation | 50.0% | 2 |
| 1 | Problem-Solving | 50.0% | 2 |
| 1 | Process Improvement | 50.0% | 2 |