The table below provides summary statistics for permanent job vacancies advertised in Gwent requiring Customer Service skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited Customer Service over the 6 months leading up to 17 May 2025, comparing them to the same period in the previous two years.
Customer Service falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in Gwent.
Permanent vacancies with a requirement for process or methodology skills
27
25
3
As % of all permanent jobs advertised in Gwent
90.00%
71.43%
15.00%
Number of salaries quoted
21
15
0
10th Percentile
£25,087
£26,616
-
25th Percentile
£41,500
-
-
Median annual salary (50th Percentile)
£49,000
£28,290
-
Median % change year-on-year
+73.21%
-
-
75th Percentile
£66,000
£47,500
-
90th Percentile
£71,000
£103,726
-
South Wales median annual salary
£50,221
£47,500
£45,498
% change year-on-year
+5.73%
+4.40%
-9.00%
Customer Service Job Vacancy Trend in Gwent
Job postings citing Customer Service as a proportion of all IT jobs advertised in Gwent.
Customer Service Salary Trend in Gwent
3-month moving average salary quoted in jobs citing Customer Service in Gwent.
Customer Service Top 5 Co-occurring Skills and Capabilities in Gwent
For the 6 months to 17 May 2025, job vacancies citing Customer Service also mentioned the following skills and capabilities in order of popularity.
The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Gwent region with a requirement for Customer Service.
Customer Service Co-occurring Skills and Capabilities in Gwent by Category
The follow tables expand on the table above by listing co-occurrences grouped by category.
The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:
