Service Desk Analyst Job Trends in Gwent

Service Desk Analyst
South Wales > Gwent

The median Service Desk Analyst salary in Gwent is £27,500 per year, according to job vacancies posted during the 6 months leading to 23 January 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
23 Jan 2026
Same period 2025 Same period 2024
Rank 14 - -
Rank change year-on-year - - -
Permanent jobs requiring a Service Desk Analyst 1 0 0
As % of all permanent jobs in Gwent 3.57% - -
As % of the Job Titles category 3.70% - -
Number of salaries quoted 1 0 0
10th Percentile - - -
25th Percentile £26,250 - -
Median annual salary (50th Percentile) £27,500 - -
75th Percentile £28,750 - -
90th Percentile - - -
South Wales median annual salary £26,000 £28,000 £26,000
% change year-on-year -7.14% +7.69% +6.52%

All Permanent IT Job Roles
Gwent

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Gwent. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Gwent with a recognized job title 27 66 12
% of permanent jobs with a recognized job title 96.43% 100.00% 100.00%
Number of salaries quoted 23 18 6
10th Percentile £27,000 £41,500 £24,500
25th Percentile £27,500 £42,500 £26,198
Median annual salary (50th Percentile) £28,000 £49,000 £28,290
Median % change year-on-year -42.86% +73.21% -
75th Percentile £48,750 £63,773 £32,385
90th Percentile £85,000 £78,427 £40,625
South Wales median annual salary £50,000 £49,000 £50,000
% change year-on-year +2.04% -2.00% +5.26%

Service Desk Analyst Skill Set
Top 6 Co-Occurring Skills & Capabilities in Gwent

For the 6 months to 23 January 2026, Service Desk Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the Gwent region featuring Service Desk Analyst in the job title.

1 1 (100.00%) Android
1 1 (100.00%) Degree
1 1 (100.00%) DHCP
1 1 (100.00%) Microsoft 365
1 1 (100.00%) Windows
1 1 (100.00%) Wireless

Service Desk Analyst Skill Set
Co-Occurring Skills & Capabilities in Gwent by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Cloud Services
1 1 (100.00%) Microsoft 365
Communications & Networking
1 1 (100.00%) DHCP
1 1 (100.00%) Wireless
General
1 1 (100.00%) Social Skills
Operating Systems
1 1 (100.00%) Android
1 1 (100.00%) Windows
Qualifications
1 1 (100.00%) Degree