2nd Line Service Desk Analyst Jobs in Hatfield

Second Line Service Desk Analyst
Hertfordshire > Hatfield

The median Second Line Service Desk Analyst salary in Hatfield is £35,000 per year according to job vacancies posted during the 6 months to 1 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
1 May 2024
Same period 2023 Same period 2022
Rank 26 - 43
Rank change year-on-year - - -
Permanent jobs requiring a 2nd Line Service Desk Analyst 2 0 1
As % of all permanent jobs advertised in Hatfield 1.59% - 0.54%
As % of the Job Titles category 1.67% - 0.57%
Number of salaries quoted 2 0 1
Median annual salary (50th Percentile) £35,000 - £25,000
Hertfordshire median annual salary £35,000 £24,000 £29,615
% change year-on-year +45.83% -18.96% -

All Permanent IT Job Vacancies
Hatfield

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Hatfield. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Hatfield with a recognized job title 120 151 174
% of permanent jobs with a recognized job title 95.24% 96.79% 94.05%
Number of salaries quoted 51 59 86
10th Percentile £31,250 £44,750 £32,500
25th Percentile £33,750 £47,500 £36,563
Median annual salary (50th Percentile) £55,000 £55,000 £52,125
Median % change year-on-year - +5.52% +15.83%
75th Percentile £62,500 £62,500 £68,750
90th Percentile £81,250 £75,000 £80,000
Hertfordshire median annual salary £50,000 £55,000 £52,500
% change year-on-year -9.09% +4.76% +5.00%

2nd Line Service Desk Analyst
Job Vacancy Trend in Hatfield

Job postings that featured 2nd Line Service Desk Analyst in the job title as a proportion of all IT jobs advertised in Hatfield.

Job vacancy trend for 2nd Line Service Desk Analyst in Hatfield

2nd Line Service Desk Analyst
Salary Trend in Hatfield

3-month moving average salary quoted in jobs citing 2nd Line Service Desk Analyst in Hatfield.

Salary trend for 2nd Line Service Desk Analyst in Hatfield

2nd Line Service Desk Analyst Skill Set
Top 15 Co-occurring Skills and Capabilities in Hatfield

For the 6 months to 1 May 2024, 2nd Line Service Desk Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Hatfield region featuring 2nd Line Service Desk Analyst in the job title.

1 2 (100.00%) ITIL
1 2 (100.00%) Windows
1 2 (100.00%) Linux
1 2 (100.00%) Microsoft
1 2 (100.00%) A+ Certification
1 2 (100.00%) Apple
1 2 (100.00%) Wi-Fi
1 2 (100.00%) JIRA
1 2 (100.00%) Android
1 2 (100.00%) Azure
1 2 (100.00%) Microsoft 365
1 2 (100.00%) Microsoft Intune
1 2 (100.00%) Windows 10
1 2 (100.00%) Windows Server
1 2 (100.00%) Social Skills

2nd Line Service Desk Analyst Skill Set
Co-occurring Skills and Capabilities in Hatfield by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Cloud Services
1 2 (100.00%) Azure
1 2 (100.00%) Microsoft 365
Communications & Networking
1 2 (100.00%) Wi-Fi
Development Applications
1 2 (100.00%) JIRA
General
1 2 (100.00%) Social Skills
Operating Systems
1 2 (100.00%) Android
1 2 (100.00%) Linux
1 2 (100.00%) Windows
1 2 (100.00%) Windows 10
1 2 (100.00%) Windows Server
Processes & Methodologies
1 2 (100.00%) ITIL
Qualifications
1 2 (100.00%) A+ Certification
Systems Management
1 2 (100.00%) Microsoft Intune
Vendors
1 2 (100.00%) Apple
1 2 (100.00%) Microsoft